
Jay Wolfe Acura
Kansas City, MO

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Great from start to finish Best car buying experience I have had. Brianna was full of knowledge, fun to work with and attentive to my concerns upon delivery of the MDX. I also Best car buying experience I have had. Brianna was full of knowledge, fun to work with and attentive to my concerns upon delivery of the MDX. I also had the pleasure to work with Jeff Johnson in finance and I met Nico Mitchell in service. hope I love my new MDX as much as I loved my initial experience with the dealership! Bravo for a job well done! More
That new car experience! My recent trip to Jay Wolfe was to make my 10th purchase of an Acura from this dealership. Upon arrival I was met by Lee Hubbard, the General Manager My recent trip to Jay Wolfe was to make my 10th purchase of an Acura from this dealership. Upon arrival I was met by Lee Hubbard, the General Manager, who explained that his team had put together a deal I could not refuse, for the car I wanted. The entire staff, having become my friends over the years--and not just sales personnel--greeted me, welcomed me and made me feel like I was truly appreciated. Jimmy, my salesman made my buying experience simple and the process for buying a car was a breeze. My customer service representative Jackie has invited me to come to some group training receptions at the dealership to learn how all the gadgets work (much more fun than reading the manual) and also offered individualized training. A great experience! More
A remarkably pleasant experience I wanted a new car, but I dreaded the experience of buying one. However, our experience at Jay Wolfe Acura was remarkably pleasant. Working with Jim I wanted a new car, but I dreaded the experience of buying one. However, our experience at Jay Wolfe Acura was remarkably pleasant. Working with Jimmy was a pleasure. He is likeable, knowledgeable, and professional (with no negative stereotypical car salesman-y attributes). He promptly showed us the cars we had come to look at, and he didn't try to talk us into cars or features we didn't want. We had our preschool-aged son with us, which made things somewhat challenging, so we really appreciated Jimmy's, Brian's, and the rest of the staff's kid-friendly attitude. Plus, the dealership has amenities that came in handy: there is a nice play room with toys, a big lounge, and a café with complimentary kid- (and adult-) friendly food and drinks. Based on our experience, I would definitely recommend Jay Wolfe Acura to others. More
Word of thanks Very pleased with both the dealership and the Acura products. We have bought here before and plan to shop here in the future. We have referenced famil Very pleased with both the dealership and the Acura products. We have bought here before and plan to shop here in the future. We have referenced family members to your dealership and will continue to do so. More
Painless Dan helped us right away. The negotiations were quick. Paperwork took a bit longer than I had hoped but not a surprise and still faster than many othe Dan helped us right away. The negotiations were quick. Paperwork took a bit longer than I had hoped but not a surprise and still faster than many others. Overall very good experience with a fair deal for both of us. More
First class experience, upscale dealership! The sales rep, Gretchen, was very knowledgable about the vehicle, and everyone at the site was very friendly and professional. I would definitely purc The sales rep, Gretchen, was very knowledgable about the vehicle, and everyone at the site was very friendly and professional. I would definitely purchase another vehicle here in the future. More
Professional but relaxed experience The environment walking in felt very professional and when we met our sales person, he made it seem very personal and welcoming. Did not feel rushed The environment walking in felt very professional and when we met our sales person, he made it seem very personal and welcoming. Did not feel rushed or pressured. Great experience! More
Great experience We were warmly welcomed when we first arrived, and treated very professionally through out the whole purchasing process. We were not an easy sale but We were warmly welcomed when we first arrived, and treated very professionally through out the whole purchasing process. We were not an easy sale but the our sales person, Brianna, was very patient. After test driving a half dozen MDX's, we purchased a brand new 2016 MDX. We worked with Brianna, Jen, and Jeff. It was a great experience. Randy More
Exceeded expectations Every aspect positive. I received a very reasonable offer immediately. Because of that respect for my time, I did not negotiate for more and I was sat Every aspect positive. I received a very reasonable offer immediately. Because of that respect for my time, I did not negotiate for more and I was satisfied. Tom was he,lpful from the start and was straightforward When told when the car would arrive it actually came earlier. Delivery and finance were equally good. Having to leave town I am able to get the paper work quickly (cash deal) instead of waiting a week like most dealers. This business reflects leadership from the top and a good culture with all employees. More
Best Car Buying Experience Ever! Our salesman, Dan, knew his product well and was very efficient. He explained Wolfe's rock star treatment when I bring the car in for routine maintena Our salesman, Dan, knew his product well and was very efficient. He explained Wolfe's rock star treatment when I bring the car in for routine maintenance. The lounge and food is top shelf all the way! I just wish I had been buying cars from Jay Wolfe sooner. More