
Jay Wolfe Acura
Kansas City, MO

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Not salesmen ---Customer Accommodators My previous new-car buying experience was twenty years ago at another dealership, and what a pain it was. But it's very obvious that the Jay Wolfe phi My previous new-car buying experience was twenty years ago at another dealership, and what a pain it was. But it's very obvious that the Jay Wolfe philosophy has evolved into a mindset of accommodating customers rather than the "them-against-us" mentality and style. Jim Mattson, Dean Saddler and Josh Gurney treated me like an adult deserving of their respect. This mutual understanding and their impressive knowledge of the Acura product made my dealings with them a pleasure. My first visit was by myself, then back again with my wife on Wednesday and delivery of our new MDX on Thursday. Simple, uncomplicated, straightforward, informational and hassle-free. And that is how all dealerships should conduct business. More
Best Ever My auto purchase experience was taken to a new level with my recent purchase of an MDX from Jay Wolfe Acura. My saleseman, Jimmy Carpenter was more kn My auto purchase experience was taken to a new level with my recent purchase of an MDX from Jay Wolfe Acura. My saleseman, Jimmy Carpenter was more knowledgeable about the vehicles from other dealerships than the actual salesmen from those dealerships. The Acura dealership provided me with the "WOW" factor I was hoping for. The icing on the cake was provided once again by Jimmy who had Bruno Mars playing when we picked up the vehicle after having done his homework and remembering that my son Jack with Down Syndrome LOVES Bruno Mars. Jimmy owned us when we saw the delight on Jack's face. Great experience. I am looking forward to spreading the word. More
Totally Impressed! Bought our first Acuras over the weekend at Jay Wolfe. Would recommend this dealership hands down to anyone. We finished after closing on a Saturday Bought our first Acuras over the weekend at Jay Wolfe. Would recommend this dealership hands down to anyone. We finished after closing on a Saturday and everyone willingly stayed late to make sure that everything was taken care of so we could drive our new cars home that evening. Fantastic people and fantastic service! More
A very pleasurable experience DW was very nice and non-pushy. He helped us through the process that was amazing painless. All of the people at Jay Wolfe Acura were courteous and fr DW was very nice and non-pushy. He helped us through the process that was amazing painless. All of the people at Jay Wolfe Acura were courteous and friendly. We are recommending all our family and friends to shop for a new car at Jay Wolfe Acura. Extremely impressed! More
Always an Excellent Experience We have bought 5 Acuras through the years from this dealership. Our experience, both in sales and service, has been excellent which is why we keep re We have bought 5 Acuras through the years from this dealership. Our experience, both in sales and service, has been excellent which is why we keep returning. We are especially happy with our salesman, Dean Saddler, who we trust and have found to be a pleasure to work with. More
Great Customer Service Overall it was a very good experience. Dean was a pleasure to work with and was very accommodating. He made a great impression on me and I will most Overall it was a very good experience. Dean was a pleasure to work with and was very accommodating. He made a great impression on me and I will most likely be back for my next future purchase. I really love the new car and I feel like I got it for a fair price. My only complaint is that Jay Wolfe let me drive off the lot in my newly purchased car with only half a tank of gas. I realize that I did test drive the car and had it overnight, but I used (AT MOST) 1/4 tank of gas. I feel that when purchasing a new vehicle a customer should get the courtesy of a full tank of gas before driving off the lot. It's a poor last impression.. "Jay Wolfe Acura appreciates your business, but only half a tank's worth." If it wasnt for Dean Saddler I wouldnt be back. More
Very Good Experience Worked with Tom primarily plus Joshua and Jackie and all were a pleasure to work with. Tom was very knowledgeable and while we were not able to reach Worked with Tom primarily plus Joshua and Jackie and all were a pleasure to work with. Tom was very knowledgeable and while we were not able to reach a deal in first visit, we continued to work until a fair deal was arrived for both sides. More
Leased a new RDX. We worked with James Williams who showed us a new RDX which we Leased last Friday. James was very helpful showing how everything worked on the car. We worked with James Williams who showed us a new RDX which we Leased last Friday. James was very helpful showing how everything worked on the car. He also came to our home to get the garage door opener synced with the car. Everyone at your dealership has been great. More
A lovely experience! Thank you for the great experience at Jay Wolfe Acura! Jimmy was amazing to work with and I really appreciate all the attention, care and time they to Thank you for the great experience at Jay Wolfe Acura! Jimmy was amazing to work with and I really appreciate all the attention, care and time they took with me and my purchase. In addition to the great care, the lovely hospitality with the cafe and the sweet girls that work it. Thank you so much for a 5 star experience! More
Awesome place , just awesome Jay Wolfe is the only place to purchase a car . Everyone is so friendly and nice. Will only continue to buy from here. Jay Wolfe is the only place to purchase a car . Everyone is so friendly and nice. Will only continue to buy from here. More