
Jay Wolfe Acura
Kansas City, MO

Filter Reviews by Keyword
By Type
Showing 2,308 reviews
What a great experience I am so thrilled to find a car dealership that didn't make me sorry I pulled into the parking lot. No canned sales pitches. None! Just honest conve I am so thrilled to find a car dealership that didn't make me sorry I pulled into the parking lot. No canned sales pitches. None! Just honest conversation. It's my new favorite place to buy a car even if it is over an hour away. Well worth the trip! More
This is where you MUST buy or lease your Acura! My husband and I just leased our 5th and 3rd Acura with Jay Wolfe Acura on Saturday! Dave Andrews and Jackie Gerke made the process effortless, listen My husband and I just leased our 5th and 3rd Acura with Jay Wolfe Acura on Saturday! Dave Andrews and Jackie Gerke made the process effortless, listened to our needs and worked with our budget to drive away same day with the model Acura we each love (MDX & TLX)! The customer Lounge area is just top notch like their Sales and Service teams. All of this and more keeps us coming back! More
Great Experience! In all of the years of buying new vehicles, this was by far the most pleasant experience I have had. Your whole team was great to work with. They we In all of the years of buying new vehicles, this was by far the most pleasant experience I have had. Your whole team was great to work with. They were very helpful and knowledgeable and didn't pressure us at any time. I will highly recommend Jay Wolfe Acura!! More
Repair Service Excellence Having bought 2 cars from JWA, my wife and I have been pleased with their maintenance service. Dan Keairns, Service Manager, is a great combination of Having bought 2 cars from JWA, my wife and I have been pleased with their maintenance service. Dan Keairns, Service Manager, is a great combination of mechanic/tech guy and a customer service relationship pro. Although a busy guy, he has been generous in sharing a few minutes to talk cars (I'm a car aficionado) and work with me to optimize my service requests. One example of his exemplary assistance is when I had a blow-out to a tire that I purchased from him (at a very competitive price, special order). He and his team went out of their way to expedite a special order replacement and get installed at no charge, and the tire had nearly 10K miles on it. With the free loaner service I was in and out in about 15 mins along with a free coffee and bagel. Consistently excellent customer service, unfortunately, is still not a given in this competitive industry. Kudos to Dan and JWA for exceeding my expectations. I confidently recommend JWA service with Dan at the helm. More
A great experience We have been very happy with the staff and services at Jay Wolfe Acura for many years and appreciate how well they work with their customers. They mak We have been very happy with the staff and services at Jay Wolfe Acura for many years and appreciate how well they work with their customers. They make getting a new car or having services performed on our Acuras a very good experience. More
Refreshing Purchased a certified RDX. I've been a customer of another local Acura dealer and service department for 10 years. I went to that other dealership a Purchased a certified RDX. I've been a customer of another local Acura dealer and service department for 10 years. I went to that other dealership and was disappointed with the overall experience. I headed to Jay Wolfe and Jimmy Carpenter, Brianna Roberts, Emily Roy and Joshua Gurney made the decision a no-brainer. More
RDX LEASE Purchased or leased several Acura's from Jay Wolfe and each transaction was easy. Well managed dealership. Always worked with Dean Saddler, and each Purchased or leased several Acura's from Jay Wolfe and each transaction was easy. Well managed dealership. Always worked with Dean Saddler, and each time it was a very positive experience. More
Buying a car is tough but it's not all bad While it took a long time and made for a long afternoon David Andrew and Joe made for a very friendly and relatively simple experience. I was a Honda While it took a long time and made for a long afternoon David Andrew and Joe made for a very friendly and relatively simple experience. I was a Honda man but bought a used Ford through them. If I look to go back to a Honda/Acura I would go to them first. More
Excellent purchasing experience Trade-in and purchase of new vehicle was smooth and enjoyable. All of the staff was friendly and made the buying experience great. This is the secon Trade-in and purchase of new vehicle was smooth and enjoyable. All of the staff was friendly and made the buying experience great. This is the second vehicle we have purchased from Jay Wolfe and would buy from them again in the future and recommend them to others. More
5 Star This was the best experience I have to date. The entire staff was great, they treated me like they had know me for 30 years. This was the best experience I have to date. The entire staff was great, they treated me like they had know me for 30 years. More