
Jay Wolfe Acura
Kansas City, MO

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Great Customer Care I have just purchased a 2015 RDX and my sales person, Emily, was fantastic. I did an internet purchase and had only spoken to her, she was just as ple I have just purchased a 2015 RDX and my sales person, Emily, was fantastic. I did an internet purchase and had only spoken to her, she was just as pleasant and friendly in person as she was on the phone. She made my buying experience wonderful and easy. I tried the Acura Dealership in Omaha and never received this kind of attention and help. This is my first vehicle with a tech package and Emily couldn't have been more helpful and patient with me as she was showing me all the wonderful things my car could do for me. I love the car and I truly appreciate all the how to make the car buying experience a breeze. Thank you Emily. More
Great Staff Went in to look at a pre-owned vehicle and traded a vehicle in with very little effort. Staff was excellent! Attentive to all needs I had! Will recomm Went in to look at a pre-owned vehicle and traded a vehicle in with very little effort. Staff was excellent! Attentive to all needs I had! Will recommend to all family and friends. More
TLX proud owner Thanks for making things a delightful experience. This dealer is about 3 hours away and was a breeze to deal with. Also a thank you to finance for mak Thanks for making things a delightful experience. This dealer is about 3 hours away and was a breeze to deal with. Also a thank you to finance for making paperwork hassle free. Dusty in service also went over the maintenance schedule with us which was helpful. After owning a TL for ten years, we were very excited to purchase the TLX. Even though we drove back home in the rain the new TLX made it a pleasant drive back. More
Great customer experience from start to finish The entire Jay Wolfe team deserves a bunch of credit for getting me into the car of my dreams. I already knew I wanted to take my business to Jay Wolf The entire Jay Wolfe team deserves a bunch of credit for getting me into the car of my dreams. I already knew I wanted to take my business to Jay Wolfe Acura as I had been getting my previous car serviced there for about 10 years. I had a really old crappy car but every time I came in to get my car serviced I got the red carpet treatment as if I was their top customer. That is one of the many things that excited me about Jay Wolfe. The whole process was very customer focused and they made the car buying experience fun. When I got started with the process Jeff Johnson in the finance department helped me get qualified at the lowest rate possible. I then teamed up with and consulted Jimmy Carpenter to determine the exact car and features I needed. Jimmy's knowledge and expertise of the brand helped me determine what custom features I did and didn't need. When I came to pick the car up they reviewed all the features with me so I could take full advantage. They took their time and wanted to make sure I was totally comfortable with the car before I left. The whole car buying experience from start to finish was fantastic. I am very proud and I will be referring all my friends to Jay Wolfe Acura. More
Better than expected Jimmy promised from the beginning that we would have a good experience and he was right. Everyone with whom we dealt was professional, friendly and k Jimmy promised from the beginning that we would have a good experience and he was right. Everyone with whom we dealt was professional, friendly and knowledgeable. Jackie, who explained the features of the car, was patient and thorough. And we of course enjoyed having a sandwich in the lounge area which is a huge plus if needing to be there for an extended time. More
Buying a new Acura RDX Very good experience! Staff was very friendly and through with explanation of new car. I have never felt so good at spending the amount of time and Very good experience! Staff was very friendly and through with explanation of new car. I have never felt so good at spending the amount of time and money we spent with you folks, thanks for renewing our beliefs of dealerships. Your company sets a standard all dealerships could learn from. Thank You. More
Thanks Great job Denny V! You made the buying experience quick and painless. We appreciate your hard work! The customer focused service at Jay Wolfe is ou Great job Denny V! You made the buying experience quick and painless. We appreciate your hard work! The customer focused service at Jay Wolfe is outstanding and you could never be hungry or thirsty there thanks to their complimentary cantina! More
what agreat experience I have never been so at ease about buying a car than with this experience. Can you believe the car I ended up buying was delivered to me from KC, I li I have never been so at ease about buying a car than with this experience. Can you believe the car I ended up buying was delivered to me from KC, I live in STL., site unseen, just from photos on line, with the trusted words of the sales person Jimmy, He was one of the kindest and easy going person I have ever met, felt like I knew him as a friend from way back. He gives car salesmen a good name. I think with his mannerisms,this young man is going places. Everything went smoothly with buying my Acura RDX. Oh yeah,love the Acura! Josh in financing was awesome to work with,didn't talk over me,not pushy,listened and has a very friendly personality. He got the job done. By the way,I have never met him in person. Great job guys! More
Acura MDX I had a small hiccup with the purchase of my new car, immediately David Andrews and Jim Mattson were made aware and everyone was extremely helpful to I had a small hiccup with the purchase of my new car, immediately David Andrews and Jim Mattson were made aware and everyone was extremely helpful to ensure that I was not just satisfied but excited about the purchase of my car. Jackie Gerke the coordinator and Josh Gurney the finance guy were FANTASTIC and are a great asset to your company! Josh’s communication skills are superior and he was the one that “saved the deal”! Thanks!! Love my new Acura!!! More
Overall excellent experience! Everyone we worked with at Jay Wolf Acura was extremely helpful and knowledgeable. They worked with my son to help him get into the perfect car for hi Everyone we worked with at Jay Wolf Acura was extremely helpful and knowledgeable. They worked with my son to help him get into the perfect car for him. We are very happy customers. More