Jay Wolfe Acura

Unsure how to rate the service department This is my second experience servicing my new 2019 RDX at Jay Wolfe Acura. My first visit was very disappointing because although the work they did w This is my second experience servicing my new 2019 RDX at Jay Wolfe Acura. My first visit was very disappointing because although the work they did was great, they left numerous black handprints all over the light grey inner liner of my new vehicle. They did clean it up when I pointed it out to them, but I had to repeatedly bring it back to their attention because they missed cleaning off some remaining black marks. When I left a follow-up voicemail and email message for the service manager about my experience, I was ignored with no return communication. I was just hoping they would let me know they were sorry for how they treated my vehicle and had policies in place now to prevent that in the future. Scared to bring my SUV back to Jay Wolfe, I had subsequent warrantee service performed by a competitor that was done very well. With trepidation I brought my vehicle back to Jay Wolfe for this service because it was covered by my new car agreement specifically with them. They did great this time and Dusty was great to work with. Work was done well with no black marks in the vehicle! More

Amazing Norm (otherwise known as Stormin Norman) was wonderful in assisting us with a purchase of our first Acura. We are thrilled to take home this beautiful Norm (otherwise known as Stormin Norman) was wonderful in assisting us with a purchase of our first Acura. We are thrilled to take home this beautiful vehicle and strongly recommend Norm in sales and professionalism. More

oil change I answered this earlier. That was before I went to the garage and found a big oil spot on the floor. Your a forty minute drive for me. I'm not about t I answered this earlier. That was before I went to the garage and found a big oil spot on the floor. Your a forty minute drive for me. I'm not about to come back and have you tighten the drain bolt. I did it myself. Not loose but loose enough to leak OIL on my FLOOR!!! Now I get to clean the floor. You have been nothing but GOOD to me since I owned the car. BUT NOW More

Service visit Jack went over what would be done and came and told me when we were about ready. He explained some possible upcoming issues w my car also. Jack went over what would be done and came and told me when we were about ready. He explained some possible upcoming issues w my car also. More

positive experience norm made buying experience a pleasure, not an ordeal. norm knew his stuff about RDX that i was looking for. Jay Wolfe has a keen handle on what cust norm made buying experience a pleasure, not an ordeal. norm knew his stuff about RDX that i was looking for. Jay Wolfe has a keen handle on what customers want in a car dealer. i've bought 20 or so new cars in my lifetime, Jay Wolfe is one-of-a-kind. More

Great experience as always This is our second car we have bought here plus getting our car serviced here and we have only had great experiences. Chris and Josh were great to wor This is our second car we have bought here plus getting our car serviced here and we have only had great experiences. Chris and Josh were great to work with and plan to be back when it’s time to purchase again! More

Jay Wolfe is the best I switch to dealers a couple years ago from the other Acura dealership in Kansas City to Jay Wolfe Acura. This was the best decision I ever made when I switch to dealers a couple years ago from the other Acura dealership in Kansas City to Jay Wolfe Acura. This was the best decision I ever made when it comes to my car. The other dealership would give me the runaround every time I brought my vehicle in. I struggled with this issue for a couple years before trying Jay Wolfe Acura. From the first time I brought my vehicle Jay Wolfe they fixed the problem that I have been trying to resolve for the prior two years at the other dealership, for this I am thankful. They also provide you with the most excellent customer service when you were at their dealership. Including a café that offers free concessions while you wait for your vehicle to be serviced. It makes taking your car to the shop a painless experience. I would like to give personcal recognition to Dillon Rath for always recognizing me and knowing my vehicle as if it was his own. Thanks Dillon! Thank you Jay Wolfe Acura and team for making my life easy! More

Service review My service experience was great, just as it always has been at Jay Wolfe Acura. The staff is always very nice and go out of their way to accommodate a My service experience was great, just as it always has been at Jay Wolfe Acura. The staff is always very nice and go out of their way to accommodate all of my needs. More

Quick and Easy Jay Wolfe Acura has me in and out of my device appointmet quickly. They made it easy to schedule, come in, and leave with everything done. They thorou Jay Wolfe Acura has me in and out of my device appointmet quickly. They made it easy to schedule, come in, and leave with everything done. They thoroughly explained everything they were doing to my car for my service and were friendly and professional. More

Outstanding dealership. Top notch Personnel . Recommend them as best in the Kansas city area. They have a wonderful waiting area and very comfortable. I have been a loyal customer for many years . Recommend them as best in the Kansas city area. They have a wonderful waiting area and very comfortable. I have been a loyal customer for many years. More