Jay Wolfe Acura

Our experience with Jay Wolfe Acura was awesome from the first time we walked on the lot all the way through to purchasing our MDX. When we went to trade in our other SUV they came in on the high end of th first time we walked on the lot all the way through to purchasing our MDX. When we went to trade in our other SUV they came in on the high end of the trade in value. Our salesman, Jim, was really helpful and very informative, without the high pressure sales. We met the guys in the service dept and one of them gave me his card in case I have any questions about how anything works. We've already had two follow up calls to make sure everything is fine and to see if there is anything we have questions about. This is our first Acura but I'm fairly certain that we'll be part of the Acura family for life. The customer service is great and I highly recommend Jay Wolfe Acura. More

These guys were great to work with. Very professional, personable and accommodating. I highly recommend them, and will purchase from them again. Thank you. Rick Hayes personable and accommodating. I highly recommend them, and will purchase from them again. Thank you. Rick Hayes More

Even though this experience if brought up to Jeff he would know exactly who I am, since I hope to continue to do business with this dealership and by providing this information I hope it would not be us would know exactly who I am, since I hope to continue to do business with this dealership and by providing this information I hope it would not be used against me in future services. I had been talking to Jeff on a previous certified car that ended up being out of my bottom dollar price range. Jeff called me to review another certified car. We chose to move forward on this car but Jeff was still not in my price range but due to the store closing for the night he asked I come back the next day and talk to the financial guy and he would finish things up. Ask me to come in at 1pm so they could detail the car and touchup 2 chips on the door. We got there and Jeff was not available so the Manager, Chris, got me in line with the financial person. The only problem was is he was ready for me to sign papers when there was several purchasing points that I had not finalized with Jeff. So we were in his office for over 90 min settling on things that should have been settled prior to us discussing. Finally things were resolved and we signed the papers. When we went to get the car I noticed the chips were not touched up so Jeff gave me a bottle of touch up paint so I could do it myself (unprofessional to make the customer fix his newly purchased car). The car was not detailed or even washed. There was bird poop on the door window a foot print mark on the rear passenger door, what appears to be oil or makeup on the visor and crude in the corners of the steering wheel (they did provide new mats). That night I sent Jeff and email of my dissatisfaction and asked to schedule the following week a time to bring the car back and have it detailed and touched up. So I did and the request was completed. The concierge area was very nice and professional and ultimately everything has been resolved. More

I enjoyed working with Dean and appreciated all of his help. He was very knowledgable about the products and did a great job pointing out the benefits of the car. He is very dedicated and good and good at help. He was very knowledgable about the products and did a great job pointing out the benefits of the car. He is very dedicated and good and good at his job. More

I have never had a more pleasant experience working with a dealership. Chad Leathers and the other sales staff at Jay Wolfe Acure went above and beyond to help me with my car buying needs. They worked with a dealership. Chad Leathers and the other sales staff at Jay Wolfe Acure went above and beyond to help me with my car buying needs. They worked with me as a person, not just a potential buyer and I genuinely feel that they had my best interests at heart. I would without a doubt recommend Chad and Jay Wolfe to anyone looking for a good car buying experience and I expect I will return for future service with this dealership. More

Jim did a wonderful job listening to my wants and needs and then found the exact car I was requesting. He was very friendly and I enjoyed working with him. He went above and beyond to make this sale. and then found the exact car I was requesting. He was very friendly and I enjoyed working with him. He went above and beyond to make this sale. More

Scott was professional and nice to meet with. We are Scott was professional and nice to meet with. We are satisfied with the experience at the Jay Wolfe dealer shop in Kansas City. We will visit with h Scott was professional and nice to meet with. We are satisfied with the experience at the Jay Wolfe dealer shop in Kansas City. We will visit with him again later when you switch a car in future. More

Courtney and the team at Jay Wolfe Acura were extremely helpful when buying my new vehicle. They were attentive and very knowledgeable to my questions, extraordinarily fair in negotiating and pricing, and helpful when buying my new vehicle. They were attentive and very knowledgeable to my questions, extraordinarily fair in negotiating and pricing, and Courtney even came in on her day off to help finalize everything. Overall a great experience for a first-time Acura buyer. More

Great experiences both times we purchased at Jay Wolfe and we will be back again. We had not planned to purchase immediately but were offered a great deal on the perfect car. and we will be back again. We had not planned to purchase immediately but were offered a great deal on the perfect car. More

From the very beginning Jay Wolfe Acura and our sales consultant James Carpenter made the car buying experience easy. Everyone knows that buying a car can be a stressful experience and is a huge purchase consultant James Carpenter made the car buying experience easy. Everyone knows that buying a car can be a stressful experience and is a huge purchase. The team at Jay Wolfe made the experience exciting and the process simple. Our sales consultant, James Carpenter was very knowledgeable, patient in answering all of our questions, honest, excellent with follow up and his friendly sales technique made him a pleasure to do business with. He always went above and beyond for us! We were very picky in what we were looking for. The Sales Manager, Chad Leathers, took it upon himself to find us exactly what we wanted. It is easy to tell that this dealership values their customers and treats them accordingly. Everyone from the sales consultant to the sales manager to the finance department were helpful and gave superior customer service. I feel as though I got a fair price for a superior product. I will gladly recommend Jay Wolfe Acura!! Be sure to ask for James! More