
Jay Wolfe Acura
Kansas City, MO

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Always 5Star Even a routine oil change is special here. While sitting in their ver6 nice lounge a rep brought the cabin air filters to show me they were in good sh Even a routine oil change is special here. While sitting in their ver6 nice lounge a rep brought the cabin air filters to show me they were in good shape. A year ago we detected a problem while many states away. New ones put in. 8 did not tell them of the problem but assume c9mputer records must have shown that and they followed up without request. Impressive! Jimmy our salesman two years ago also recognized me and visited. More
Great service I received excellent service as usual when in for an oil change/ tire rotation. I had lunch while I waited and was on my way in a little over an hour. I received excellent service as usual when in for an oil change/ tire rotation. I had lunch while I waited and was on my way in a little over an hour. More
Routine Maintenance, Friendly Service I bought my car from Jay Wolfe Acura in 2014 and have never taken it anywhere else for service. Dusty is very friendly and always explains the work th I bought my car from Jay Wolfe Acura in 2014 and have never taken it anywhere else for service. Dusty is very friendly and always explains the work that will be done. I appreciate that he is quick so I don’t have to spend all day at the shop. More
new tires Jordon was very helpful in putting new tires on my car ( 2015 ILX) always friendly and helpful .They forgot to wash my car so I called Jordon and he s Jordon was very helpful in putting new tires on my car ( 2015 ILX) always friendly and helpful .They forgot to wash my car so I called Jordon and he said to bring it back and he would see that it got washed, I did and it got washed. Thank You Jordon. More
Friendly and fast I was scheduled for a B-1 service. They told me ahead of time how long it would be and that’s how long it was. Very friendly staff! I was scheduled for a B-1 service. They told me ahead of time how long it would be and that’s how long it was. Very friendly staff! More
Great Service Dusty Hancock is an awesome service advisor and is a tremendous asset to your dealership. He is very knowledgeable and is customer focused. I was very Dusty Hancock is an awesome service advisor and is a tremendous asset to your dealership. He is very knowledgeable and is customer focused. I was very satisfied with my visit. More
Great Service was efficient and friendly. Not sure why I need to use 25 words. I am satisfied. Jordon was pleasant as well as Brian and the staff in the Service was efficient and friendly. Not sure why I need to use 25 words. I am satisfied. Jordon was pleasant as well as Brian and the staff in the lounge. More
Norm Dean - Sales I was in a rush to buy a new car within a budget and Norm was the best.. he was professional, helpful and not your typical, “slick car salesman” ster I was in a rush to buy a new car within a budget and Norm was the best.. he was professional, helpful and not your typical, “slick car salesman” stereotype.. it was more like a friend helping you out! I had a great experience with Norm and Jay Wolfe. I highly recommend them! More
We felt like Family!!!! Norm was our Sales Person, My husband and I were greeting at the door with a smile by Norm. We were welcomed in like family. He took great care of us Norm was our Sales Person, My husband and I were greeting at the door with a smile by Norm. We were welcomed in like family. He took great care of us by going over and beyond. What a great guy and the dealership was very nice and clean. We were in town to attend a concert and only had limited time. They took care of us in and out in a timely manner. We finalize the purchase when we returned home several days later. We did not have to make the over 2hrs drive back to pick it up. It was delivered to us !!!! We were pampered and we felt like royalty. Floyd and Jacqueline, Joplin Mo. More
True customer care Never thought I'd run into a dealership that cared so much about what matters to me. The staff was made me feel better about my life and delivered suc Never thought I'd run into a dealership that cared so much about what matters to me. The staff was made me feel better about my life and delivered such a great experience that I'll always remember. Thanks for being there and God bless you all! ?? More