Jay Wolfe Acura

We felt like Family!!!! Norm was our Sales Person, My husband and I were greeting at the door with a smile by Norm. We were welcomed in like family. He took great care of us Norm was our Sales Person, My husband and I were greeting at the door with a smile by Norm. We were welcomed in like family. He took great care of us by going over and beyond. What a great guy and the dealership was very nice and clean. We were in town to attend a concert and only had limited time. They took care of us in and out in a timely manner. We finalize the purchase when we returned home several days later. We did not have to make the over 2hrs drive back to pick it up. It was delivered to us !!!! We were pampered and we felt like royalty. Floyd and Jacqueline, Joplin Mo. More

True customer care Never thought I'd run into a dealership that cared so much about what matters to me. The staff was made me feel better about my life and delivered suc Never thought I'd run into a dealership that cared so much about what matters to me. The staff was made me feel better about my life and delivered such a great experience that I'll always remember. Thanks for being there and God bless you all! ?? More

Acura MDX Review I brought my 2016 Acura MDX for an A1 service. Everything about the visit when smooth. I especially appreciated the lounge and amenities offered there I brought my 2016 Acura MDX for an A1 service. Everything about the visit when smooth. I especially appreciated the lounge and amenities offered there. Keep up the good work for these short services. Thanks, Ali More

Best dealership in Kansas City Fast and easy. They have the most trustworthy employees around. Awesome lounge with great hospitality. Cleanest and nicest dealership I've ever been i Fast and easy. They have the most trustworthy employees around. Awesome lounge with great hospitality. Cleanest and nicest dealership I've ever been into. Highly Recommended. More

New ILX Lease Everyone - from the moment I walked in the door to when I drove off the lot - was a pleasure to work with. Granted, I knew they would be that way beca Everyone - from the moment I walked in the door to when I drove off the lot - was a pleasure to work with. Granted, I knew they would be that way because this is my second lease through Jay Wolfe Acura. And when I say they're the best I mean it. More

Excellent service, as always. It was very easy to schedule my appointment for a recall fix. When I arrived everything was explained to me and I requested some additional service wh It was very easy to schedule my appointment for a recall fix. When I arrived everything was explained to me and I requested some additional service which was taken care of. Everyone I dealt with was friendly, courteous and knowledgeable. A great experience AS ALWAYS! More

They are the best service department! They greet you immediately, they give you an estimate of how long it will take, they check back with an update and PRONTO, they are done! They greet you immediately, they give you an estimate of how long it will take, they check back with an update and PRONTO, they are done! More

Easy and wonderful experience from start to finish Everything was easy, enjoyable and seamless. Everyone I've dealt with is extremely friendly and accommodating. I look forward to all future interact Everything was easy, enjoyable and seamless. Everyone I've dealt with is extremely friendly and accommodating. I look forward to all future interactions and experiences at Jay Wolfe throughout the term of my lease! More

Great Customer Service Went in for my car's standard maintenance interval, Dusty was clear on what needed to be done and what charges to expect. After the car was taken bac Went in for my car's standard maintenance interval, Dusty was clear on what needed to be done and what charges to expect. After the car was taken back, another service was found to be required, he called promptly, explained what needed to be done and my car was done within the interval Dusty quoted. Thanks! More

Subpar experience for luxury dealer Acura is luxury brand charging premium prices and expectations are above average service. Had oil change done and failed to reset indicator. Not sure Acura is luxury brand charging premium prices and expectations are above average service. Had oil change done and failed to reset indicator. Not sure if oil was changed since car only had about 3000 miles on current oil. “New” oil did not appear fresh. Had new servo motor put in drivers side mirror. Paid for a full hour of labor which probably only took a half hour. Tech left tools in car, mirror, window and side of door was smudged with grease and finger prints. You would think for that price 30 seconds to clean car up could have been achieved. More