Jay Wolfe Acura
Kansas City, MO
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Warranty work done quickly with no hassles. Battery died two months before the 100% warranty expired. The battery was purchased at Jay Wolfe so I called Service and was told to bring it in (2 p Battery died two months before the 100% warranty expired. The battery was purchased at Jay Wolfe so I called Service and was told to bring it in (2 pm in the afternoon). They confirmed the battery was bad but still under warranty. They replaced it within and hour and a half with no cost to me. The customer lounge is well stocked with attentive staff. Overall a good experience out of a bad situation. More
Ask for Norm Dean for a great car buying experience The crew at Jay Wolfe Acura, starting with Norm Dean and ending with Josh Gurney, worked so hard to accommodate us and made the process so easy! And n The crew at Jay Wolfe Acura, starting with Norm Dean and ending with Josh Gurney, worked so hard to accommodate us and made the process so easy! And nobody tops Norm! More
Ask for Used Car salesman Drew Hughes. Drew was a great guy to deal with. Very knowledgeable and respectful. I even had fun buying a used Acura MDX. Would be 5 stars except for the car need Drew was a great guy to deal with. Very knowledgeable and respectful. I even had fun buying a used Acura MDX. Would be 5 stars except for the car needs to go back for detailing. More
Great Service!!! My service guy- Alejandro Winkle is such a gentleman and always recommends service that keeps my car running really good. He is reasonable, accommodat My service guy- Alejandro Winkle is such a gentleman and always recommends service that keeps my car running really good. He is reasonable, accommodating and keeps me well informed during all my service visits at the dealership. He is my go to guy and I Trust him as the only person that I prefer dealing with at all times. Thank you for your service Alejandro. More
Review of my last service at Jay Wolfe Accura Everything went very smoothly with my last service appointment at Jay Wolfe Accura. They were able to take care of all of the issues that I was havin Everything went very smoothly with my last service appointment at Jay Wolfe Accura. They were able to take care of all of the issues that I was having with my car, and get it all done in a very timely manner. More
Consistently great year after year This dealership has put so much thought into the details that make a difference for customers. They also obviously treat their employees well, becau This dealership has put so much thought into the details that make a difference for customers. They also obviously treat their employees well, because they also stay your after year. Rusty, my service rep, knows the history on my vehicle and always provides great advice and support. Other dealerships should study Jay Wolf and use their model as an example of how to do business. More
Wonderful experience Buying a car at Jay Wolfe Acura was one my best experiences buying a car. Very professional, thorough detail of the automobile in which we were consi Buying a car at Jay Wolfe Acura was one my best experiences buying a car. Very professional, thorough detail of the automobile in which we were considering, And the lounge while we waited to complete paperwork, was a very nice touch to the experience. Would highly recommend this dealership to anyone thinking of buying a new car. More
professional service Jordan noticed that my battery might need to be checked and he was correct. The battery was replaced so I will have no difficulty starting my car thi Jordan noticed that my battery might need to be checked and he was correct. The battery was replaced so I will have no difficulty starting my car this winter. More
new car purchase Jimmy Carpenter did a great job with the overall sale and getting the car ready. Pleasure to work with again. Jeff was very easy to go thru the pape Jimmy Carpenter did a great job with the overall sale and getting the car ready. Pleasure to work with again. Jeff was very easy to go thru the paper work with. More
Regular automotive service. I was able to make an appointment 24 hours ahead. I was greeted and immediately turned my car over to the friendly service agent. The Acura Waiting I was able to make an appointment 24 hours ahead. I was greeted and immediately turned my car over to the friendly service agent. The Acura Waiting Lounge staff were also friendly. I was given an estimate of 90 minutes for my service work, and my car was ready at almost exactly 90 minutes. The car wash was a nice finishing feature. More










