Jay Wolfe Acura
Kansas City, MO
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What Else Could They Do? I had very little time to bring in my car when the service light went on. I called Jay Wolfe Acura and spoke with Dusty Hancock. He accommodated my sc I had very little time to bring in my car when the service light went on. I called Jay Wolfe Acura and spoke with Dusty Hancock. He accommodated my schedule, I waited in a beautiful waiting room with a cafe and my car was ready and washed and vacuumed in just over an hour! Dusty takes what could be a very irritating and frustrating experience and makes it so relaxing! More
Dusty is WONDERFUL!!! I am so thankful for Dusty and the exemplary customer service he provides. I know without a doubt I am in god hands! He is the BEST!!! I am so thankful for Dusty and the exemplary customer service he provides. I know without a doubt I am in god hands! He is the BEST!!! More
Always Amazing Customer Service!! Car maintenance is no longer a dreaded experience thanks to these great employees. The wait time quoted to me was right on track. And, the food is ta Car maintenance is no longer a dreaded experience thanks to these great employees. The wait time quoted to me was right on track. And, the food is tasty too! More
Service Appointment Regular maintenance visit was quick and efficient. The service was estimated to take 1.5 hours and was pleased to receive the car back 15 minutes ea Regular maintenance visit was quick and efficient. The service was estimated to take 1.5 hours and was pleased to receive the car back 15 minutes early. More
Quick, accurate, quality job. Great Service The Jay Wolfe team was able to get me in morning-of, to fix a nail in my tire. They were able to assess, replace, and get me out the door in great ti The Jay Wolfe team was able to get me in morning-of, to fix a nail in my tire. They were able to assess, replace, and get me out the door in great time. Can't ask for a better experience or service. More
Service appointment My Acura had a battery issue over the past weekend. Called first thing on Monday morning and they fit me into the schedule for the same day. They no My Acura had a battery issue over the past weekend. Called first thing on Monday morning and they fit me into the schedule for the same day. They not only fixed my issue but also completed an upcoming service and saved me a trip back to the dealership. They were efficient and their customer service was fantastic. Very pleased that all concerns were addressed and they conducted a check to ensure my vehicle was safe. Thanks for going the extra mile. More
Good Service Jordon was extremely helpful, professional and respectful. I would recommend them. The work was done quickly and I was happy with the end result. Fair Jordon was extremely helpful, professional and respectful. I would recommend them. The work was done quickly and I was happy with the end result. Fair pricing for a dealership. More
Excellent This was our first visit to JW Acura. Jordan was extremely friendly and knowledgeable. He explained the work that needed to be done and even looked u This was our first visit to JW Acura. Jordan was extremely friendly and knowledgeable. He explained the work that needed to be done and even looked up the history of the car as I bought it at Carmax and the previous owner had been at JW Acura before. The work the pervious owner declined to have done I was able to get done due to Jordan’s research. My car is caught up on the maintenance thanks to Jordan and the team at JW Acura. Thanks again More
Spent time explaining service needed and pricing No surprises, They did what they said they would do and completed the work faster than estimated. Went over the inspection and provided information ab No surprises, They did what they said they would do and completed the work faster than estimated. Went over the inspection and provided information about future service requirements. Very professional More
Perfect Entry and Exit! Dusty is always incredibly professional and efficient, and yesterday was no exception. He had a loaner car already lined up and ready to drive out upo Dusty is always incredibly professional and efficient, and yesterday was no exception. He had a loaner car already lined up and ready to drive out upon my arrival - I was in and out in under five minutes. Amazing! And the pick-up was also flawless. Thanks for another great experience! More










