
Jay Wolfe Acura
Kansas City, MO

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On my third MDX Jimmy Carpenter makes getting a new car quick and easy. He listened to what I wanted and delivered it! Within one hour I had my paperwork done and le Jimmy Carpenter makes getting a new car quick and easy. He listened to what I wanted and delivered it! Within one hour I had my paperwork done and left with my new car. More
Jimmy delivers again! Jimmy Carpenter makes the car buying experience easy and quick. This is the third vehicle we have leased from this dealership and they do an outstand Jimmy Carpenter makes the car buying experience easy and quick. This is the third vehicle we have leased from this dealership and they do an outstanding job. More
Great Overall Experience There is no substitute for professional service. Dusty handled my Service appointment, and everything was perfect. While we all know there are other o There is no substitute for professional service. Dusty handled my Service appointment, and everything was perfect. While we all know there are other options, there is no comparison to the high quality professional service we have always received here are Jay Wolfe.We are now on our 3rd or 4th Acura, and have had them all serviced here. Thanks for taking care of us. More
Overall great experience Let me start by saying I typically HATE the entire car buying process, particularly with two children in tow. However, Norm made the experience as eas Let me start by saying I typically HATE the entire car buying process, particularly with two children in tow. However, Norm made the experience as easy and enjoyable as possible. He was patient, friendly, and didn't make me feel like we were playing games. Once we finalized the deal, it was time to sign the paperwork. This is when we met Danny who was also extremely friendly and patient. In fact, as he was going over the paperwork with us, he was helping our daughter sound out words. We will definitely be back to Jay Wolfe Acura! More
Door won't open A new battery was placed and I was unable to open my doors. I called dusty from home and took my car in. it was late in the day and Dusty took care of A new battery was placed and I was unable to open my doors. I called dusty from home and took my car in. it was late in the day and Dusty took care of every thing. The BEST customer service, and the best guy to work with. dusty and Jay Wolfe are where I'll but my next car!! More
Scheduled Maintenance became more than just routine I had a scheduled maintenance code of A, 1, 2, 5 for my Acura. I used the online scheduling system (which is great) and I was able to get in very quic I had a scheduled maintenance code of A, 1, 2, 5 for my Acura. I used the online scheduling system (which is great) and I was able to get in very quickly. In addition, I was fortunate to have selected a loaner car. Because there ended up being more maintenance needed than I was expecting. My service specialist Dillon Rath looked through their system for me and got me every discount that I qualified for, or at least the best one for me, that gave the most savings. I really appreciate it. I could have gone anywhere for these larger service items. But, price matching and being a regular customer of theirs really helped me. More
Courteous and professional Had a good experience overall. Didn't feel high pressured and everyone was courteous and professional. Did have a bit of a wait to talk to the finan Had a good experience overall. Didn't feel high pressured and everyone was courteous and professional. Did have a bit of a wait to talk to the finance folks, but other than that it was a good experience. More
Great Customer Service Staff is always very welcoming and accommodating. They do a great job explaining the services that are required and the results of the multi-point ins Staff is always very welcoming and accommodating. They do a great job explaining the services that are required and the results of the multi-point inspection. Dillon is always wonderful to work with. More
Service maintenance Very professional help from Jack Wagner at Jay Wolfe Acura ...quick, easy service appointment, with convenient shuttle service...I would recommend dea Very professional help from Jack Wagner at Jay Wolfe Acura ...quick, easy service appointment, with convenient shuttle service...I would recommend dealership for service..thanks! More
oil change Dusty is a great service advisor. It is a pleasure to work with him. My oil change was performed in a timely manner. Thank you. Dusty is a great service advisor. It is a pleasure to work with him. My oil change was performed in a timely manner. Thank you. More