Jay Wolfe Acura
Kansas City, MO
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Professional and thorough Very professional and curtious staff. Very pleased with our service experience. The service technician was informed and helpful. Great lounge and wait Very professional and curtious staff. Very pleased with our service experience. The service technician was informed and helpful. Great lounge and waiting area. Excellent dealer More
Car Sales First of all, let me say that I absolutely love my Lexus! Norm Dean was so outgoing, courteous and so eager to be of any service to me in making my First of all, let me say that I absolutely love my Lexus! Norm Dean was so outgoing, courteous and so eager to be of any service to me in making my experience enjoyable! The fabulous service given to me was like no other car dealership I have ever worked with before. Thank you Jay Wolfe Acura for a great car buying experience...and especially thank you Norm Dean! More
Excellent service provided We have purchased multiple times from Jay Wolfe Acura. We continue to return as the service provided is always exceptional. They are friendly, hones We have purchased multiple times from Jay Wolfe Acura. We continue to return as the service provided is always exceptional. They are friendly, honest and open to working with us to meet our needs. I'd happily recommend them to any of our friends and family. More
Great service My experience at Jay Wolfe Acura service department was excellent. I was greeted immediately and walked through all of my service options in detail. W My experience at Jay Wolfe Acura service department was excellent. I was greeted immediately and walked through all of my service options in detail. Waiting for my car was painless due to the WiFi which allowed me to work remotely and the snacks and drinks provided! Overall, everyone was very kind and I would definitely go back. More
Excellent service. I had tire pressure problems and they discovered that I had nails in my two rear tires which they promptly replaced for me. I appreciated how they ha I had tire pressure problems and they discovered that I had nails in my two rear tires which they promptly replaced for me. I appreciated how they handled the service and filled all the fluids in my car for no charge. Overall, very happy with the service. More
Comfort plus They make you feel welcome from the service advisor to the snack bar. They took care of my car efficiently (routine maintenance), explained the servi They make you feel welcome from the service advisor to the snack bar. They took care of my car efficiently (routine maintenance), explained the service and the cost, and were a pleasure to deal with. More
So Appreciative Everyone makes you feel like family and service is organized, efficient, and complete! They treat my needs as if it was their need. Great people! Everyone makes you feel like family and service is organized, efficient, and complete! They treat my needs as if it was their need. Great people! More
easy and a fair deal Chris was excellent to work with. We were just in town for the weekend and had only 1 day to make the deal, Chris made it happen. Chris was excellent to work with. We were just in town for the weekend and had only 1 day to make the deal, Chris made it happen. More
Amazing! Drove all the way from St.Louis to find a new car and Jimmy Carpenter made that happen! VERY happy with our new Honda Accord. :) Thanks Jimmy! Drove all the way from St.Louis to find a new car and Jimmy Carpenter made that happen! VERY happy with our new Honda Accord. :) Thanks Jimmy! More
BEST ACURA DEALERSHIP EVER AND JON IS THE BEST EVER!! I had been trying to pair my iPhone with my Acura bluetooth handsfree link for quite some time and was at my wits end - so sad, thinking I killed thei I had been trying to pair my iPhone with my Acura bluetooth handsfree link for quite some time and was at my wits end - so sad, thinking I killed their connection forever (I thought you could only connect one iPhone at a time and got myself in trouble - deep, deEP, DEEP trouble). I googled around, tried to follow directions, videos - nothing worked. Suddenly - at the very end of my rope - I found Jay Wolfe's brilliant article on pairing my device with Acura's Handsfree link. Not only was the article brilliantly written, but super kind: Jay Wolfe invited readers with any remaining questions to call them (during my search for a solution I ran across many ads trying to sell cars - but Jay Wolfe distinguished themselves and stood head and shoulders above everyone else with their helpfulness)! Exasperated, I reached out to Jay Wolfe and their kind receptionist answered and put me in touch with Jon. Wow! Jon was an ANGEL!! It was most evident that Jon is committed to excellence (I have an MBA and it was very clear to me the corporate culture at Jay Wolfe is very customer-oriented and they live to help you--I love this and am super grateful to them for this). Jon kindly - and very patiently - walked me through every step. Jon did not give up even when I had just about lost hope (I had been thinking to myself that I'd just have to live without my Handsfree Link until the next phone after unwittingly selecting the "forget this device option," which the Apple tech support couldn't help me fix). Amazingly, Jon insured he could be with me every step of the way by literally recreating where I was on his end. His kindness and patience was unparalleled. He was so reassuring, kind, and clearly helpful - and Jon succeeded in helping me pair my iPhone with Acura Handsfree Link! He even kindly gave me a valuable tip, which I really loved. I will never forget the super kind sweetheart of an angel, Jon, who came to my rescue when I was just about pulling my hair out, exasperated, and beyond sad. Every time I turn on my Handsfree Link I will remember who made it possible. THANK YOU, JON!! YOU TRULY ARE THE BEST!! More










