Jay Wolfe Acura

excellent service at Jay Wolfe Acura Always get great honest service at Jay Wolfe Acura. We have purchased 3 vehicles from them and would not hesitate to go back to them for our next car Always get great honest service at Jay Wolfe Acura. We have purchased 3 vehicles from them and would not hesitate to go back to them for our next car. More

Courtesy and respect We were treated with complete courtesy and respect by our salesperson. He was upfront and honest in all transactions. Respected our decision for need We were treated with complete courtesy and respect by our salesperson. He was upfront and honest in all transactions. Respected our decision for need to think about our purchase. It was a large commitment and our decision to think about it was respected. More

oil change job done within time quoted and snack bar was a very good experience. and best of all the service was free with the complimentary oil change vouch job done within time quoted and snack bar was a very good experience. and best of all the service was free with the complimentary oil change vouchers More

Good, always pleasant, but not very informative. Jack was great. However, and this a trend at Jay Wolfe overall, they recommend a service, but do not provide reasoning why, besides "the maintenance Jack was great. However, and this a trend at Jay Wolfe overall, they recommend a service, but do not provide reasoning why, besides "the maintenance minder said so". I will always recommend service at Jay Wolfe overall, but when you are spending $300+, an explanation would be good. Also, an engine air filter should not cost $60 to replace... it's $27 at the auto parts store (same part) and takes less than 3 minutes to replace. More

Fast and Efficient While waiting for our oil to be changed we enjoyed a complimentary breakfast in their dining/waiting area. David was very efficient explaining everyth While waiting for our oil to be changed we enjoyed a complimentary breakfast in their dining/waiting area. David was very efficient explaining everything that had been done and future items we needed to consider. He then walked us to our vehicle and answered a few questions we had about how things worked. The vehicle had been washed and vacuumed, and looked very nice. Next time I would ask that whoever was in the vehicle wash their hands as there were black fingerprints all over the inside door handles, other then that, we were extremely satisfied. More

Everything Fixed Jai Wolf has a new machine installed that checks your alignment as you drive-in. 2000 miles ago, I had all four tires realigned. As I entered for my Jai Wolf has a new machine installed that checks your alignment as you drive-in. 2000 miles ago, I had all four tires realigned. As I entered for my oil change and tire rotation, the sensor stated that my wheels were once again out of alignment. My service coordinator checked and realigned the one tire again at no charge to me. Always happy with my Acura service at Jai Wolfe. More

Forgetfulness Should it take 90+ minutes for an Oil Change? And then service techs. reported they cleaned the inside mats, they were dirty, and other items had als Should it take 90+ minutes for an Oil Change? And then service techs. reported they cleaned the inside mats, they were dirty, and other items had also been dropped. Not happy about it. More

JW Acura sets the Standard I have used Jay Wolfe Acura to care for my 2006 TL since purchase. I received free oil/filter changes for the lifetime of my ownership, which has been I have used Jay Wolfe Acura to care for my 2006 TL since purchase. I received free oil/filter changes for the lifetime of my ownership, which has been great. Service visits are never a hassle and the people are terrific, trustworthy, and knowledgeable.. while I rarely wait for service, their customer lounge is beyond comparison. Good for working remotely or just relaxing while you wait. I highly recommend them for caring for your Acura! More

Fantastic experience - kid friendly car buying :) Jay Wolfe Acura exceeded any dealership experience we’ve ever had. With two young kids with us, we were worried how it would go, but there was a play Jay Wolfe Acura exceeded any dealership experience we’ve ever had. With two young kids with us, we were worried how it would go, but there was a play room for the kids along with drinks, snacks, cookies and smoothies, and of course WiFi to keep the kids entertained and allow us to focus on leasing our new Acura. Chris Marshall was fantastic and so was Derek. So thankful we chose Jay Wolfe! More

Outstanding! From start to finish this buying expensive was one of the best my wife and I have ever had!! Thanks to everyone involved for making it happen! From start to finish this buying expensive was one of the best my wife and I have ever had!! Thanks to everyone involved for making it happen! More