Jay Wolfe Acura
Kansas City, MO
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Battery issue, changed instantly Just purchased a pre-owned Acura, but the dumb dealer didn't change the car battery and keep saying the battery is fine. But I can't start my car for Just purchased a pre-owned Acura, but the dumb dealer didn't change the car battery and keep saying the battery is fine. But I can't start my car for multiple times and that stupid dealer asked me to go to Acura dealer to change the battery. Jay Wolfe Acura has great staff, no drama, fast service. Likely to do business with them in the future. More
James Ellis was our Sales representative and was excellent. James Ellis was a new rep & was knowledgeable and more than pleasant to work with. He never tried to answer a question he didn’t fully know the answer James Ellis was a new rep & was knowledgeable and more than pleasant to work with. He never tried to answer a question he didn’t fully know the answer to, but immediately researched for the answer. That was so refreshing! We look forward to visiting on our future maintenance. We also were helped by Jimmy & Jim, who were above and beyond, as well! More
Purchase Acura MDX in one trip From the moment we entered Jay Wolfe Acura, we were totally overwhelmed! Never have we been treated by every member of staff with such courtesy and co From the moment we entered Jay Wolfe Acura, we were totally overwhelmed! Never have we been treated by every member of staff with such courtesy and concern. We had selected the model we wanted and roughly the year: '16 MDX, and we were shown 3 or 4 right off the bat. Norm, our counselor, appeared to be willing to spend as much time as possible with us to let us make the best decision for us. We met Jimmy through a friend, and he walked us through every step of the process, offering his time, interest, and tips for buying and trading in our used car. We cannot begin to thank you all, and I mean all, for your kindness and courtesy. More
New Car Buying Experience We went in to look at an MDX and Mike was very helpful, knowledgeable, professional, and friendly. Great car buying experience and will be back! We went in to look at an MDX and Mike was very helpful, knowledgeable, professional, and friendly. Great car buying experience and will be back! More
Awesome as always. They always take care of me. We got the MDX back before it was promised. They provided a courtesy car for me so that I could get to work. They always take care of me. We got the MDX back before it was promised. They provided a courtesy car for me so that I could get to work. More
A great experience Everybody was very welcoming, professional and helpful. No high pressure. Allowed the products to sell themselves. Did everything necessary to accom Everybody was very welcoming, professional and helpful. No high pressure. Allowed the products to sell themselves. Did everything necessary to accommodate my needs. An overall first class experience More
New RDX Purchase Excellent treatment from initial visit to delivery of our new 2019 RDX. Dealership was definite factor in where we bought, and we we very impressed w Excellent treatment from initial visit to delivery of our new 2019 RDX. Dealership was definite factor in where we bought, and we we very impressed with every aspect of our experience. A great team at Jay Wolfe. More
professional. high quality work...consistently. Timely. very dependable, professional service center. i have full trust in employee's knowledge and skills to perform service on the cars we own thru jay wol very dependable, professional service center. i have full trust in employee's knowledge and skills to perform service on the cars we own thru jay wolfe acura. More
Big 100k Some confusion when online appointment was rescheduled. Email reminders kept coming while my car was in your shop. Someone called to give reminder too Some confusion when online appointment was rescheduled. Email reminders kept coming while my car was in your shop. Someone called to give reminder too. My point person Jordan was absent while my car was serviced. Didn’t receive update which surprised me. All else was fine More
Outstanding customer service Friendly fast service well explained Nice waiting facilities Very friendly staff Started on my appointment t Me and we’re fnot bushes faster than expe Friendly fast service well explained Nice waiting facilities Very friendly staff Started on my appointment t Me and we’re fnot bushes faster than expected! More










