Jay Wolfe Acura
Kansas City, MO
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Great car, amazing service. It was a very cold day, but seconds after we got onto the lot, Jimmy Carpenter came out to meet us. He knew which car we were interested in and did no It was a very cold day, but seconds after we got onto the lot, Jimmy Carpenter came out to meet us. He knew which car we were interested in and did not ONCE try to interest us in anything else. We had some concerns (some interior water stains) which he addressed and had repaired, even though it meant a few extra days and moving the car between their locations to find a technician capable of figuring it out. I needed a few extra days to get the money together, and he was happy to help. No pressure, sincere concern (even contacted previous owner to answer some questions) and amazing customer service. This dealership is luxurious, and all the staff we met were genuinely friendly and helpful. We could not be happier with our beautiful blue Subaru, and the buying experience was the icing on the cake. I will be recommending this place and Jimmy Carpenter to anyone I know that is looking for a car. Thank you so much! More
This was our second Acura purchase from Jay Wolfe. Norm Dean was our salesman. Top notch service from Norm. Troy Ward tutored us on the controls, settings, and answered all of our questions. He was very Dean was our salesman. Top notch service from Norm. Troy Ward tutored us on the controls, settings, and answered all of our questions. He was very patient with us. Five stars for both of them. More
Both Jeff & Drew were extremely professional & helpful. They made me feel valued throughout the entire buying process. I would definitely recommend Jay Wolfe to friends! They made me feel valued throughout the entire buying process. I would definitely recommend Jay Wolfe to friends! More
RDX issues still unresolved I've had issues with the infotainment from the first day I bought the car. Norm and Jim both worked tirelessly to deflect the problem. I've had issues with the infotainment from the first day I bought the car. Norm and Jim both worked tirelessly to deflect the problem. More
Great experience purchasing at Jay Wolfe Acura. Started looking at cars with this dealership two months ago. Their follow-up and low pressure approach is what brought me back. Drew Hughes was exceptional; looking at cars with this dealership two months ago. Their follow-up and low pressure approach is what brought me back. Drew Hughes was exceptional; both personal and professional. We will be back again. More
It’s was a great pleasure working with Norm and the way he steer me in right direction to make decisions in purchasing and signing lease for TLX. I really like his salesmanship and professionalism with ext he steer me in right direction to make decisions in purchasing and signing lease for TLX. I really like his salesmanship and professionalism with extensive knowledge about Acura cars. More
Positive, super easy, and enjoyable Here's a big THANK YOU to Christopher Marshall and Jay Wolfe Acura of Kansas City for making our recent car buying experience positive, super easy, an Here's a big THANK YOU to Christopher Marshall and Jay Wolfe Acura of Kansas City for making our recent car buying experience positive, super easy, and enjoyable. My wife and I agree when I say it was the best car buying experience we've had to date. And we've had quite a few. We would not hesitate to recommend Christopher and Jay Wolfe Acura to anyone based on our recent experience. More
Painless Norm was very prepared for our visit and I ended up leasing a new 2020 MDX. It was painless from start to finish. Trevor did a great job with the fina Norm was very prepared for our visit and I ended up leasing a new 2020 MDX. It was painless from start to finish. Trevor did a great job with the financing. The entire dealership has a pleasant feeling to it. More
Impressed from the time we entered the showroom We had replied to an internet search. From the swift response in the chatroom to meeting Norm Dean when we walked in the experience was "first class. We had replied to an internet search. From the swift response in the chatroom to meeting Norm Dean when we walked in the experience was "first class." Norm's professionalism and genuine interest in our expectations made it both enjoyable and comfortable. No pressure! More









