Jay Wolfe Acura
Kansas City, MO
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Excellent experience...as always I had what I thought may be something a bit more that just an oil change, but after looking at things, it looks like it would be something that an oil I had what I thought may be something a bit more that just an oil change, but after looking at things, it looks like it would be something that an oil change would take of. So far after a week I'm no longer getting alert messages. He did recommend an alignment and showed me all my past service dates and I haven't had one. Come to find out it was for my wife's car not mine. Only $99 so what the heck. I've always had good customer service with Jordan Mehalic and Robert Beaver. My 2008 TSX is still chugging along great with 132,000 miles and no major issues in that time. Great job JWA. More
Courteous and Helpful I had a great experience with this dealer as a first time car buyer! All of the workers were kind and helped me so much through the entire process! My I had a great experience with this dealer as a first time car buyer! All of the workers were kind and helped me so much through the entire process! My car salesman, Norm Dean, was amazing! He helped me to understand the entire car buying process very easily and he made things work for me to be able to get a car. I highly recommend this dealer to anyone and everyone in search of a car! More
Knowledgeable and friendly I visited the website and scheduled an appointment. Holli emailed me back ASAP to confirm. Got to the dealership the next day. I met Jimmy and he walk I visited the website and scheduled an appointment. Holli emailed me back ASAP to confirm. Got to the dealership the next day. I met Jimmy and he walked me through what I was looking for. Jimmy then handed me over to Gretchen. Gretchen explained in detail everything about the car and on we went for the test drive. Dealership has all the bells and whistles. Thanks again!! More
Oil change , balancing tires ,tire rotation, multipoint inspection , everything was done in a one hour timeframe.i like the lounge area.it feels good.i would pr , balancing tires ,tire rotation, multipoint inspection , everything was done in a one hour timeframe.i like the lounge area.it feels good.i would prefer this. More
Very accommodating and friendly I went in for a possible tail light assembly issue. The service representative (Jack) noticed I had a recall item that they could address for an addi I went in for a possible tail light assembly issue. The service representative (Jack) noticed I had a recall item that they could address for an additional 2 hours. Through their inspection they found I also needed an alignment which they were able to take care of also. Jack offered a loaner car early, but I chose to wait in the lounge where I could work on my computer. Jack kept me informed of the work they were doing and was able to get the tail light assembly replaced through my extended warranty. Due to a struggle replacing the recall part I ultimately decided to take the loaner car so I could take care of a couple of things I had planned for my day. The loaner car was an easy process and I was out of there in minutes. Same when I returned. I really enjoyed working with Jack. Thanks! More
Great job well done! Mr Robert was very friendly and helpful. Great guy!!! I would like to see him again on my next visit to Jaywolf dealerships. Thank you!! Great job. Mr Robert was very friendly and helpful. Great guy!!! I would like to see him again on my next visit to Jaywolf dealerships. Thank you!! Great job. More
Body work was done quickly. Those who work in the body shop were friendly and met our needs. Promised to have done in less than six days. Finished in four. Those who work in the body shop were friendly and met our needs. Promised to have done in less than six days. Finished in four. More
New Tires & Regular Maintenance We talked with our service advisor Jordan Mehalic beforehand and he was able to provide pricing on Michelin tires that was competitive with other tire We talked with our service advisor Jordan Mehalic beforehand and he was able to provide pricing on Michelin tires that was competitive with other tire dealers and discount stores. Trust Jay Wolfe Acura's service so that was a win-win for both of us. Planned to leave the car overnight but Jordan was able to get us in and out in short order. Very pleased with overall experience and know the work was done correctly and if we ever have a problem, we know they stand behind their work. More
Oil change Just wanted to say what a pleasure it is to be greeted by Dillon as I drop my car off for service. Waiting inside, I’m greeted by Kyle who always make Just wanted to say what a pleasure it is to be greeted by Dillon as I drop my car off for service. Waiting inside, I’m greeted by Kyle who always makes my day better with his smile and positive and engaging personality. He is a true asset to this dealership. Everyone is very kind and helpful but Kyle just has that happiness about him that you can’t help but catch on to. Great job by everyone 😊 More
Problem handled Robert, found the problem with my tire and solved it. Good man to work with! The only problem I have is the selection of the TV channel in the lounge. Robert, found the problem with my tire and solved it. Good man to work with! The only problem I have is the selection of the TV channel in the lounge. More










