Jay Wolfe Acura
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 2,310 reviews
Outstanding service The service at Jay Wolfe has always been top notch. Everyone I come in contact with is friendly & professional. My experience is always good. Dusty The service at Jay Wolfe has always been top notch. Everyone I come in contact with is friendly & professional. My experience is always good. Dusty Hancock rocks! More
Excellent dealership! This dealership is the best one we’ve ever been to in our life. We are in our 70’s. The service department is awesome! The quality of the cars are sup This dealership is the best one we’ve ever been to in our life. We are in our 70’s. The service department is awesome! The quality of the cars are superb, no other can beat it, We like the special attention we get when we are there, it makes us feel like we are important and not just another number, Dusty Hancock is our service advisor he is excellent! We are a two Acura family. I was the one Lynn who took my 2015 RDX car in for service. My husband Robert has a 2011 MDX. We love Acura! More
Oil Change Came in for a scheduled Oil change. They got me in early and out quickly. Spent time in the waiting area and had very friendly service by everyone I Came in for a scheduled Oil change. They got me in early and out quickly. Spent time in the waiting area and had very friendly service by everyone I came across. Thanks! More
Jay Wolfe Acura makes buying a vehicle easy!!! I purchased a vehicle from Norm Dean at Jay Wolfe Acura and the experience was a positive one!! Norm and all the other staff members were very friendl I purchased a vehicle from Norm Dean at Jay Wolfe Acura and the experience was a positive one!! Norm and all the other staff members were very friendly and customer service is definitely a top priority for this dealership!! Highly recommended! More
Impromptu Stop After leaving a doctor's appointment near Jay Wolfe Acura, I stopped by to schedule an oil change appointment. I was greeted by Jimmy, who pleasantly After leaving a doctor's appointment near Jay Wolfe Acura, I stopped by to schedule an oil change appointment. I was greeted by Jimmy, who pleasantly asked me about my family. I then went to the service department and told Jordon my indicator light was on, notifying me that it was time to schedule an oil change. Jordon asked me if I could wait 1 1/2 hr, they could change the oil, rotate the tires and wash the car, or I could schedule an appointment. I told him I could do my homework while they serviced the car. I was offered brunch/lunch by Kyle while I waited, and almost to the minute of the expected wait time, my car was ready! I have never had a negative experience with this dealership. More
Professional, Friendly, Honest Service Team is attentive, professional, friendly and honest. They explain the work that will be performed and will let you know what may be needed a Service Team is attentive, professional, friendly and honest. They explain the work that will be performed and will let you know what may be needed at your next visit. Waiting room is the best in KC as well as their staff in the waiting room. Great customer service. More
Very helpful. Fixed all the problems All issue were fixed quickly. Loaner car was awesome. Also helped with the car seat. Thank you. Service guys were nice and helpful from all aspects All issue were fixed quickly. Loaner car was awesome. Also helped with the car seat. Thank you. Service guys were nice and helpful from all aspects More
Nice Staff, Long Wait. Having only had the vehicle a few days, we're happy with it. We came in around 11:30am and were there until almost 4pm which is a long time to be at a Having only had the vehicle a few days, we're happy with it. We came in around 11:30am and were there until almost 4pm which is a long time to be at a dealership, especially with a 4 month old. The onsite restaurant/amenities made our stay more enjoyable. The staff was very courteous and professional and our salesman was not pushy, which was refreshing. More
Regularly Scheduled Service I always have a good experience with this dealership. My family has bought 4 cars here over the years and don't take them anywhere else. I always have a good experience with this dealership. My family has bought 4 cars here over the years and don't take them anywhere else. More
Too cool! I keep coming back to this place, it’s so cool! Complimentary meal on every visit! This last go around I scheduled a lay minute oil change, which the I keep coming back to this place, it’s so cool! Complimentary meal on every visit! This last go around I scheduled a lay minute oil change, which they informed me was complimentary as well from my FRS purchase. I got a meal, some lady advice from the bartender, and found my car twinkling clean after the oil change. Only complaint I had was no oil change sticker post work but that’s nothing. Love these guys! More










