Jay Wolfe Acura

Dillon was Outstanding Dillon Rath was professional, knowledgeable, and respectful in all aspects of my service call, including quickly resolving an issue with the original Dillon Rath was professional, knowledgeable, and respectful in all aspects of my service call, including quickly resolving an issue with the original repair immediately. Management should give this guy a bonus and use him to train others. As a retired government exec with over 500 employees, I know a valuable resource when I see it, and he is a tribute to the organization. More

Outstanding experience top to bottom White glove service made us feel welcomed and special. We walked in very hesitant not having purchased a new car in 25 years, the team made us feel w White glove service made us feel welcomed and special. We walked in very hesitant not having purchased a new car in 25 years, the team made us feel welcome and comfortable. We ended up buying two cars. Outstanding job! More

Norm Made It Painless! I' had been looking for a late model Acura RDX with low mileage at a good price for several weeks, and discovered one on the Jay Wolfe website. I firs I' had been looking for a late model Acura RDX with low mileage at a good price for several weeks, and discovered one on the Jay Wolfe website. I first spoke with Jim Mattson, the sales manager, and Jim made an appointment for us to meet with Norm Dean, who was our sales representative. We were trading in our 2012 RL with very low mileage and I explained to Norm that we wanted the best possible trade-in terms he could offer. I also wanted the transaction to be simple and quick since we were paying cash for the difference. Norm hit a home run on every level! The trade-in value was very good (I had checked with other dealers), as was the price on the new car, which was in perfect condition. Josh Gurney made the finance part of the discussion quick and easy. In short, the overall experience was pleasant and totally painless thanks to Norm, and the support he received from Jim and Josh. Our service rep at Jay Wolfe Acura, Dusty Hancock, also is excellent (we've owned several Acuras!). We'll keep coming back to Jay Wolfe. More

Great Group Jim Mattson, Jeff Johnson & Trevor Guy went above and beyond to help me and my fiance out. They worked with us and explained all the details we needed Jim Mattson, Jeff Johnson & Trevor Guy went above and beyond to help me and my fiance out. They worked with us and explained all the details we needed to hear. Thank you all very much. We love the brand new 2018 Acura! More

Exceptional Warranty Service My warranty service work was exceptional. The service advisor was very informative and explained what needed to be done now and what would needed to My warranty service work was exceptional. The service advisor was very informative and explained what needed to be done now and what would needed to be done in the near future. Once it was determined that some of the service work needed now would need for parts to be ordered and would not be able to get done until the following day he scheduled a loaner vehicle for me to drive. He also communicated to me periodically throughout the day letting me know the status of my vehicle and as soon as the vehicle was ready for pickup. More

First Buyer Experience I inquired at Jay Wolfe Acura as a last minute resort. I was in a car accident two months prior and pregnant with my son. My car was totaled and I had I inquired at Jay Wolfe Acura as a last minute resort. I was in a car accident two months prior and pregnant with my son. My car was totaled and I had to borrow my parents car to get around. As a mother of two, I wasn't quite sure what to look for or what I wanted. When I inquired at Jay Wolfe, Joshua and Jim made the phone process easy. When I met Norman, he was so laid back and not how I pictured a car salesman. I, too am in sales, so his laid back approach was reassuring that I wasn't being pressured into buying a car. I had my two children under 3 with me as well during the process and I am so thankful for their patience and accommodations. Needless to say, he showed me the car I had inquired about, but in a completely different color! I told myself I would never have a red car again and that Friday, I drove out in a red Mazda, and I absolutely love it. It is the perfect fit for my family. Thank you Joshua, Jim, and Norman, for making my first purchase a great experience. I couldn't have gone to a better place. I have gotten nothing but wonderful compliments about my car! More

Battery died & needed to be replace Dillon & Dusty went out of their way to solve this problem!! Could not have asked for better service!! Problem was resolved quickly and I’m extremely Dillon & Dusty went out of their way to solve this problem!! Could not have asked for better service!! Problem was resolved quickly and I’m extremely satisfied. More

Great Buyer Experience Had a great experience purchasing a 2018 MDX Advanced. The team worked very closely with me and delivered to my needs. Also there was a lot of littl Had a great experience purchasing a 2018 MDX Advanced. The team worked very closely with me and delivered to my needs. Also there was a lot of little extra touches that were bombers nice. Even the finance process went smoothly, didn’t feel like they were taking advantage of me. Overall I am extremely satisfied. More

Appreciative x Jay Wolfe Service has always been good and yesterday was no exception. The Service team is professional and the wait is comfortable. I was offered a Jay Wolfe Service has always been good and yesterday was no exception. The Service team is professional and the wait is comfortable. I was offered a loaner but decided to wait. More

Very friendly and professional! Highly recommend Norm helped guide my husband and I as we purchased our first MDX today from Jay Wolfe Acura. What a great experience! He was courteous, knowledgeable, Norm helped guide my husband and I as we purchased our first MDX today from Jay Wolfe Acura. What a great experience! He was courteous, knowledgeable, and very personable. He was not pushy and worked to help find a good fit for our budget and needs. Thanks, Norm! More