Jay Wolfe Acura

Awesome Experience Norm was able to find the exact RDX I was looking for. He is very easy to get ahold of and will respond in a timely manner. Each time I have been in t Norm was able to find the exact RDX I was looking for. He is very easy to get ahold of and will respond in a timely manner. Each time I have been in the dealership Norm and his team has done their best to get me taken care of! I highly recommend Norm, as well as Acura. My main complaint is that Acura needs to step up their game and include android instead of only apple. This was huge disappointment to find out my phone will not connect to Acura Link, as I do not use apple products. More

Best car buying experience ever at a dealership I stopped by just to look at a truck that I saw on their website. It was beautiful. Norm was professional and patient and fought to the end to get me I stopped by just to look at a truck that I saw on their website. It was beautiful. Norm was professional and patient and fought to the end to get me into it that truck. I highly recommend to visit Norm or anyone at Jay Wolfe Acura. More

Great Experience - Professional. I stopped in to look at a used convertible Volkswagen they had on their website and spoke with Norm; he gave me the unpleasant news that is was alread I stopped in to look at a used convertible Volkswagen they had on their website and spoke with Norm; he gave me the unpleasant news that is was already sold and showed me another convertible. At first I wasn't too interested in the car, but I thought to myself - it wouldn't hurt to test drive it. You can guess what happened. I loved it! Norm was very personable and enthusiastic. I never felt pressured or urged to make a decision. He, as well as all the staff at Jay Wolfe, were very professional and made the car buying experience very pleasant. You can't beat the waiting area either BTW. I did have a little problem with my car after purchase. Norm reached out to me several times in order to get the issue resolved. I am continuing to enjoy my purchase and I tell everyone about my great experience at Jay Wolfe Acura. More

Best Experience - Second to None Norm and Dalton were an amazing team and Jay Wolfe Acura is top notch. Norm was very responsive to my requests and quickly found the vehicle I wanted Norm and Dalton were an amazing team and Jay Wolfe Acura is top notch. Norm was very responsive to my requests and quickly found the vehicle I wanted. When he was faced with challenges not of his making, he overcame them and delivered a wonderful car. He always made sure that I was happy. Dalton was very knowledgeable (i.e. a walking Acura owner's manual) and impressive. I could not be happier with my car and the experience. More

Wonderful sales team Norm and Dolton were wonderful to work with while choosing our new car. They listened to our needs and found the right fit for us, answering all of ou Norm and Dolton were wonderful to work with while choosing our new car. They listened to our needs and found the right fit for us, answering all of our questions along the way. They made every attempt to make the processes as smooth as possible. When we did encounter hiccups, they dealt with them professionally and made us feel like they were working hard for us. More

New customer to Acura This im my first Acura purchase an it was a very simple process. I am glad there was no haggling with price and Norm was great salesperson. This im my first Acura purchase an it was a very simple process. I am glad there was no haggling with price and Norm was great salesperson. More

Above and Beyond Jay Wolfe Acura goes above and beyond. They have definitely risen the bar.This was the first time car buying has ever been easy for me. I went in know Jay Wolfe Acura goes above and beyond. They have definitely risen the bar.This was the first time car buying has ever been easy for me. I went in knowing which car I wanted to buy. There was no pressure to buy anything. We were served complimentary breakfast while waiting. Everyone we came in contact with was pleasant and interested in helping me with anything I might need. The finance portion of the purchase was quick and simple. I didn't have to fill out the same info over and over. I did do the quick finance app online prior to coming in. At no time did I feel pressured or feel like they were trying to trick me into anything (like many car dealers). I was given a tour of the dealership and where to go for future service or parts. Before going home they had someone sit in the car with me and go over how to use some of the functions and even paired my phone with the Bluetooth. My husband and I were amazed by the hospitality of Jay Wolfe Acura and we will definitely be back. Thank you! More

Solid Salesman On the day we picked up our certified used Acura, my wife commented to me that Norm Dean is the hardest working guy in the dealership. After seeing h On the day we picked up our certified used Acura, my wife commented to me that Norm Dean is the hardest working guy in the dealership. After seeing him in action, I agree. In terms of negotiating, Norm represents the dealership well, but also knows the limits of his customers. He handles business well and certainly deserves a raise! Go see Norm! More

Very pleased Norm was very helpful from the time he approached me out in the lot until even after the purchase of my car. Couldn’t be happier with Norm’s service a Norm was very helpful from the time he approached me out in the lot until even after the purchase of my car. Couldn’t be happier with Norm’s service and assistance. More

Wonderful Shopping Experience with Norm Norm was the greatest salesman I’ve ever worked with. He was knowledgeable, helpful, and most of all, not pushy. I used to work for a dealership so I Norm was the greatest salesman I’ve ever worked with. He was knowledgeable, helpful, and most of all, not pushy. I used to work for a dealership so I know how most people in sales can be - and Norm was different. He made me feel comfortable and at ease during the shopping and purchase process. The crew and service at Jay Wolfe Acura were also all very nice. While waiting for service to complete, they offer complimentary lunch & drinks for their clients. And even when I couldn’t eat what was on their menu due to my diet, the crew allowed me in the break room to warm up my own food. This is one of the most stress-free big purchase I’ve ever experienced and service doesn’t stop after the deal is done. Norm is great at keeping in touch to make sure my new car is treating me well because he genuinely cares. I definitely appreciate his work. More