Jay Wolfe Acura of Overland Park

Everyone were very welcoming and sweet to my daughters. Loved this BMW. I have gone to the one located in mission and i loved this one way more. Many refreshments and snacks. For adults and children. Loved this BMW. I have gone to the one located in mission and i loved this one way more. Many refreshments and snacks. For adults and children. More

Turmoil I bought a new 2019 tlx this year. One of the sales point was that i would get free oil changes during my lease. First time I called to make appt, t I bought a new 2019 tlx this year. One of the sales point was that i would get free oil changes during my lease. First time I called to make appt, they said that they were not taking appts for service at that time. That I needed to call back after July 1. Called in today and they said that they couldn't schedule me for an oil change for almost 2 weeks. I believe this dealership was recently purchased. My salesman and my sales manager are no longer there. Seems to be turmoil. Might straighten out eventually, but no one seemed to care about the delay in service. What good is a nice service area / nice waiting room, / nice snacks if you can't get your care in to get worked on? So weird. I guess I'll have to go to Jiffy Lube. More

Very happy! This is the second car that we have purchased at o'Neill Honda. You couldn't ask for a nicer staff or a better selection of cars. This is the second car that we have purchased at o'Neill Honda. You couldn't ask for a nicer staff or a better selection of cars. More

Ripped off I was told one price at the beginning and paid double when i went to get my car. Definitely will take my car somewhere else next time. I was told one price at the beginning and paid double when i went to get my car. Definitely will take my car somewhere else next time. More

Poor customer communication Hendricks service tech does not return email or calls. Their internet maintenance scheduling system is not functional and basically does not connect. Hendricks service tech does not return email or calls. Their internet maintenance scheduling system is not functional and basically does not connect. Email to General Mgr got no response. They do not answer the phones and the system automatically kicks the caller to Hendrick Lexus. More

Disappointed in Uber Service The Hendricks provided Uber driver went to wrong address for pickup at 5:00 pm. He cancelled on me! Tried calling service dept but was on hold too lo The Hendricks provided Uber driver went to wrong address for pickup at 5:00 pm. He cancelled on me! Tried calling service dept but was on hold too long. Need a live person to interact with customers. More

Premium The employées make you Feel more than a customer, you feel like the CEO. I do like the feel that way each time since years The employées make you Feel more than a customer, you feel like the CEO. I do like the feel that way each time since years More

Purchasing a vehicle I was not looking forward to car shopping, but Manny and Blair made the experience easy and even enjoyable. They were so helpful, and took the time to I was not looking forward to car shopping, but Manny and Blair made the experience easy and even enjoyable. They were so helpful, and took the time to explain everything. They listened to me, and helped me get a great car! The more I drive it, the more I love it! I’m very happy! More

Great Service I always come here for an oil change, and all of the employees are super friendly. They get the job done very fast and do a great job making sure my c I always come here for an oil change, and all of the employees are super friendly. They get the job done very fast and do a great job making sure my car is running smoothly. More

Oil consumption test resolution Great overall service and resolution of the oil consumption test process. Without hesitation l will buy another Acura as a result of how this situati Great overall service and resolution of the oil consumption test process. Without hesitation l will buy another Acura as a result of how this situation was handled! More