
Jay Wolfe Acura of Overland Park
Overland Park, KS

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Great service Made an appointment and requested a loaner since I needed several things done. Hendricks not only met my schedule but had the loaner waiting for me. Made an appointment and requested a loaner since I needed several things done. Hendricks not only met my schedule but had the loaner waiting for me. I received several texts throughout the morning letting me know status which I appreciated. They completed all work that day and I was able to pick up my newly washed car on my way home. Very professional and friendly service manager. Work performed all seems as though it was done correctly ( as it always has been at Hendricks). I’ve always trusted Hendricks with my maintenance and repairs and this last visit was another great experience. More
Fantastic experience, thank you! My husband and I purchased two vehicles from Hendrick Acura- 1 new and 1 used, and had the best experience! The entire team was over the top accommoda My husband and I purchased two vehicles from Hendrick Acura- 1 new and 1 used, and had the best experience! The entire team was over the top accommodating and helped us get into our vehicles within hours! We will definitely be referring our friends and family! Thank you to the entire team! More
Good clean friendly efficient auto dealer Happy with my experience there and - so far - the used vehicle I purchased. Salesman, James was great, finance was helpful and I would buy another ve Happy with my experience there and - so far - the used vehicle I purchased. Salesman, James was great, finance was helpful and I would buy another vehicle from them if / when needed. More
Awesome experience Wonderful experience with Hendrick. Service is super fast and while waiting you get to have all kinds of snacks and drinks. Would recommend this deale Wonderful experience with Hendrick. Service is super fast and while waiting you get to have all kinds of snacks and drinks. Would recommend this dealership to everyone! More
Purchase of Vehicle I recently purchased a 2018 Honda CRV. My salesperson was supposed to be Jim Ryan, however after he scheduled 2 appts. with me and I was on time for I recently purchased a 2018 Honda CRV. My salesperson was supposed to be Jim Ryan, however after he scheduled 2 appts. with me and I was on time for both he was pre-occupied with another customer and never did meet with me. I guess I was not considered a customer to him He was paged multiple times and never responded. I was not impressed. Melissa was outstanding and she did a fine job of standing in for the MIA Jim Ryan. I now have a phone call into Jim as I need instructions on the use of the features on the CRV but I will be surprised if I hear from him. Also, Shelly Martin was easy and nice to work with. I still need to know if I have all my paperwork to be able to register and license the vehicle. I never did get a straight answer on that. More

Great experience Went in to just look around but ended up buying 3 brand new vehicles in 3 days! Monty and Manny took very good care of my family throughout the car bu Went in to just look around but ended up buying 3 brand new vehicles in 3 days! Monty and Manny took very good care of my family throughout the car buying process! More
Friendly, prompt service Lara did a great job assessing what needed to be addressed with my MDX and followed up with me quickly regarding the work that was going to be done. S Lara did a great job assessing what needed to be addressed with my MDX and followed up with me quickly regarding the work that was going to be done. She set me up with a loaner and my car was ready the same day. More
Oil change and light replacement I only asked for one of my broken fog lights to be fixed but they fixed both without charging me for both! It was so nice of them. They totally did no I only asked for one of my broken fog lights to be fixed but they fixed both without charging me for both! It was so nice of them. They totally did not have to but I was very greatful for it. I also love the car wash after every service. It makes the wait worth it. More
Excellent, quick, and informative I came for a routine oil change. Parker was very informative and kept me updated on maintenance I need on my vehicle. Parker was very pleasant. I came for a routine oil change. Parker was very informative and kept me updated on maintenance I need on my vehicle. Parker was very pleasant. More
Not the level I expected I keep getting these messages, so I'll put,this in again. I wasnt thrilled. After being told on the phone it shouldn't take much time at all and I d I keep getting these messages, so I'll put,this in again. I wasnt thrilled. After being told on the phone it shouldn't take much time at all and I didn't need an appointment, it was eye opening. I went there and although employees walkes right past me, no one spoke or offered to help. I finally went to a service desk and was told I had to go back out to speak to someone else. I finally got someone's attention only to find out that an appointment WAS needed and it was going to take much longer than expected. They wanted me to come another day and leave my car there. Long story short - I didnt feel like the left hand knew what the right hand was doing. My first review was not stellar either. I was asked to call a specific,person to discuss - which I tried. Left a name/number/reason for call and necer heard from them again....except these pesky messages to review them. More