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Jay Wolfe Acura of Overland Park
Overland Park, KS
1,495 Reviews
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Showing 1,495 reviews
January 30, 2019
Awesome Laura was a huge help! She was very professional, courteous, and meticulous! I would absolutely recommend her and Hendrick to family friends. See you Laura was a huge help! She was very professional, courteous, and meticulous! I would absolutely recommend her and Hendrick to family friends. See you guys next time! More
by JENNIFER.N.WALLER
Verified CustomerEmployees Worked With
Laura Voss
January 30, 2019
Depends I have had good experiences with service for my Acuras (I own 2) when they were considered "late models". The cost of service for my older Acura (20 I have had good experiences with service for my Acuras (I own 2) when they were considered "late models". The cost of service for my older Acura (2007 TL) is way too high and it likely wont return. The service department identified that I needed brake work,,,the cost of the repair was $1,100 before tax. While in the lounge I called Tires Plus to schedule an appointment. The cost of the same repair was less than $600. I understand the difference between OEM and after market parts, but REALLY ?? More
by Moekancel
Employees Worked With
I cant recall anyones name.
January 30, 2019
Routine service No appointment necessary for routine service. All services were reviewed with me and elective services were discussed prior to having them done. Coupo No appointment necessary for routine service. All services were reviewed with me and elective services were discussed prior to having them done. Coupon given to me towards reducing the price of the oil change—much appreciated. More
by S.COOPERKC14
Employees Worked With
Andrew
January 29, 2019
Frustrating First key made the FOB doesn't work. Second key requested never got made so I was told I have to bring car back. And there was 80.00 charge on my invo First key made the FOB doesn't work. Second key requested never got made so I was told I have to bring car back. And there was 80.00 charge on my invoice that I wasn't told about More
by TomR
Employees Worked With
Scott
January 28, 2019
Great experience! Good customer service and they took care of me. They’ve always been good to me. I met Scott and adviser which he was friendly and listened to my conce Good customer service and they took care of me. They’ve always been good to me. I met Scott and adviser which he was friendly and listened to my concerns. More
by vrjones
Employees Worked With
Scott
January 28, 2019
Excellent This is my second.visit since purchase of a used vehicle from them. The service and customer experience was excellent. From drop off to service (Lara) This is my second.visit since purchase of a used vehicle from them. The service and customer experience was excellent. From drop off to service (Lara), you are greeted with a smile along with listening carefully to my issues. More
by ARGEL.NALUAN
Employees Worked With
Lara
January 27, 2019
Wonderful Service Lara and the rest of the team continually exceed expectations. They always deliver what they say they will and if changes occur they are quick to let Lara and the rest of the team continually exceed expectations. They always deliver what they say they will and if changes occur they are quick to let you know. More
by Kyle W
Employees Worked With
Lara Varkas
January 27, 2019
FirstAcuraOwner The Acura team went above and beyond to make sure I was well taken care of. It was a painless & easy process. Monty & Ian were great to work with. Fo The Acura team went above and beyond to make sure I was well taken care of. It was a painless & easy process. Monty & Ian were great to work with. Followed by the lovely Mrs.Voss & Jim Ryan to complete the sale. Thanks Acura! I will definitely be back to see you guys for my 2nd Vehicle 😉 More
by FGREER32
Employees Worked With
Ian Gramenz, Laura Voss, Monty Lala, Jim Ryan
January 27, 2019
Excellent as usual See above. My MDX service was completed when they said it would be and the detail work inside and was the best they have done in the 10 years I have b See above. My MDX service was completed when they said it would be and the detail work inside and was the best they have done in the 10 years I have been a customer. I really appreciate the loaner car service as well. More
by Blake W
Employees Worked With
Scott Lund
January 26, 2019
Diagnosis The service manager was courteous and knowledgeable. She asked specific questions in order to narrow my concern. Lara took time to view my car’s mecha The service manager was courteous and knowledgeable. She asked specific questions in order to narrow my concern. Lara took time to view my car’s mechanical history along with gathering information from me. Lara More
by ronrobson
Employees Worked With
Lara
