Jay Wolfe Acura of Overland Park

Perfect buying experience Our sale person was very knowledgeable and ready to help us understand the options. When we decided purchase, the team members were all as professiona Our sale person was very knowledgeable and ready to help us understand the options. When we decided purchase, the team members were all as professional and customer service oriented as you could want. More

Great service and great staff All the staff is so helpful and they always have a great attitude!!! I get my oil and filter change here they have great prices and offer a comfortabl All the staff is so helpful and they always have a great attitude!!! I get my oil and filter change here they have great prices and offer a comfortable atmosphere More

Have been going here for years I was in for an oil change and found out that I also needed new tires. The prices for those were very competitive and, since that was going to take l I was in for an oil change and found out that I also needed new tires. The prices for those were very competitive and, since that was going to take longer than just an oil change, they quickly set me up with a loaner car. I have always been very satisfied with their service. More

MDX buying experience I enjoyed the car buying experience with Hendrick Acura. The salesperson was available when I had questions. He worked with other department to make t I enjoyed the car buying experience with Hendrick Acura. The salesperson was available when I had questions. He worked with other department to make the purchase process smooth. Paperwork was ready when we got there and the car works great so far. More

Both Rear shocks As always, your service team and advisor were helpful, friendly, and courteous. The service was done on time and as promised. This is my third Acura a As always, your service team and advisor were helpful, friendly, and courteous. The service was done on time and as promised. This is my third Acura and due to problems with another dealership in town we changed to Hendrick Acura several years ago and we are glad we did! More

Replaced the starter I called Thursday night, letting them know I would be dropping my car off for service. She asked me a few questions, and sent a confirmation of my app I called Thursday night, letting them know I would be dropping my car off for service. She asked me a few questions, and sent a confirmation of my appointment right away. The tow truck driver dropped my car in the lot, I filled out the after hours drop off slip, and dropped my key in the slot. Scott sent a text the text morning, confirming my car had been received, and follows up shortly with my service detail. He ordered the part on Friday; it was delivered on Monday, and I picked my car up on Monday afternoon. More

Better than expected We contacted the dealership prior to our arrival and they had the vehicle cleaned and full of fuel. It was ready for us to take home. Luke was kind an We contacted the dealership prior to our arrival and they had the vehicle cleaned and full of fuel. It was ready for us to take home. Luke was kind and patient as we asked all of our questions. The finance process took longer than expected but Luke kept us informed and we were comfortable in the waiting area. After our purchase the vehicle needed to be returned for service. Luke has gone out of his way to ensure we are not inconvienced. We are very grateful for the care and concern that we have experienced working with Hendrick Acura of OP. More

Resolved Part Issue I had an issue with a previously installed part. After being unable to pinpoint the fix, the dealership replaced it free of charge. Definitely exceede I had an issue with a previously installed part. After being unable to pinpoint the fix, the dealership replaced it free of charge. Definitely exceeded my expectations. More

Top notch customer service The environment at this Acura dealership is superb from the enclosed entrance for service to the well trained & proud technician (Andrew) escorting us The environment at this Acura dealership is superb from the enclosed entrance for service to the well trained & proud technician (Andrew) escorting us from the VERY comfortable waiting room to our vehicle 😃👍🏽😃. The Wrights More

Careful and friendly Went in for a tire rotation and they took good care of me. Plus my car drives flawlessly and I can trust that it will tell I need a tire rotation. Went in for a tire rotation and they took good care of me. Plus my car drives flawlessly and I can trust that it will tell I need a tire rotation. More