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Jay Wolfe Acura of Overland Park

Overland Park, KS

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1,495 Reviews

7727 E Frontage Rd

Overland Park, KS

66204

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Showing 1,495 reviews

January 21, 2019

Great experience Would definitely use this dealer again. I felt like they wanted my business and were willing to work with me to get it. Jim was great. More

by KRIDINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Lala, Koltan Schaaf, Jim Ryan
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Kridings, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! -Hendrick Acura Team

January 21, 2019

They didn’t come up with the 21 point inspection report to m e and talk about it. They didn’t do the vaccum as well More

by CHAKRI.BOGGAVARAPU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Hello Chakri, Please reach out to our GM David Fogg. We would love to fix this situation and make sure you are taken care of! 913-648-5888! -Hendrick Acura Team

January 21, 2019

Recall The airbag recall went smoothly. Service advisor very helpful and friendly. Minimum push for recommended service work. I would have preferred no push More

by Zxcbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ozburn
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Zxcbb, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care! -Hendrick Acura Team

January 21, 2019

It was a nice experience I felt it Mr. Perez in the Finance department was a little rude and nonchalant toward me . All other staff that I had interaction with was very po More

by AULGOOD_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Black, Laura Voss, Koltan Schaaf
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Aulgood_1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Overland Park. Please don't hesitate to reach out if there's anything additional we can do for you. -Hendrick Acura Team

January 21, 2019

Always Great Service Staff is thorough, knowledgeable, friendly. They take the time to know you and your car’s needs to make an informed decision on your services. More

by kforsythwv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Burnet and the last few times I have worked with Lara , Adam Hoehn
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Kforsythwv, we are so pleased you enjoyed your visit to Hendrick Acura Overland Park! If you have any further questions, please give us a call. We're always happy to help! -Hendrick Acura Team

January 21, 2019

Good costumer service I have had the same advisor over the past 5 years and he has always been helpful in discerning what was more urgent and what could be delayed in terms More

by DMJOHNSON426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Dmjohnson426, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Hendrick Acura Team

January 18, 2019

Excellent Experience Very helpful and knowledgeable. So friendly!! Will absolutely bring my car there for service every time. Looking forward to getting another Acrua lat More

by DarcyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Meier
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Darcys, we really appreciate your feedback! We hope to be of service to you again in the future. -Hendrick Acura Team

January 18, 2019

Great service every time! Always prompt, friendly and courteous. Though our cars rarely need service, when they do we are always able to get them in quickly and serviced quic More

by HappyAcuraGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Happyacuraguy, we are so pleased you enjoyed your visit to Hendrick Acura Overland Park! We are always more than happy to assist you if anything else comes up. Take care! -Hendrick Acura Team

January 18, 2019

Service Good service from Adam. However I would had liked the techs to have been more tentative to details as to the work order. Service technician did not fi More

by kelaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Hello Kelaw, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! -Hendrick Acura Team

January 17, 2019

Rear wiper arm repair Adam did a great job having my rear wiper arm repaired. It was done very quickly and affordably. He was very detailed and communicated effectively. More

by INTEGRITY1ROB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Jan 28, 2019 -

Jay Wolfe Acura of Overland Park responded

Integrity1rob, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care! -Hendrick Acura Team

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