Jay Wolfe Acura of Overland Park

New sales Not sure I wiil buy another car from this dealer. Price that was agreed on did not meet price agreed to with salesman. Example price for trade in. Not sure I wiil buy another car from this dealer. Price that was agreed on did not meet price agreed to with salesman. Example price for trade in. More

Timely service as usual I was able to get an appointment on very short notice. The dealership opened promptly, they quickly found the problem with my tire and repaired it. Th I was able to get an appointment on very short notice. The dealership opened promptly, they quickly found the problem with my tire and repaired it. They are always friendly. The waiting room is comfortable and clean with good coffee and snacks. More

Exceptional Service Purchased car from her several years ago, and regular take vehicle for oil changes. They are consistently friendly, attentive to needs, priced reason Purchased car from her several years ago, and regular take vehicle for oil changes. They are consistently friendly, attentive to needs, priced reasonable, and complete in their service. . More

Wasn't impressed I called ahead (twice) to confirm no appt needed, as well as describing the problem and being told it should take long just to "reset" so my console p I called ahead (twice) to confirm no appt needed, as well as describing the problem and being told it should take long just to "reset" so my console panel would work again. Upon arrival, people walked past me with no greeting nor offer to assist. I stood outside the service cubicles and no one acknowledged me. I went in to the service counter only to be told to go back out to the cubicles. I finally got someone's attention. I explained the main,problem, then discussed a secondary problem, and that seemed to be the only item of interest (to me it was secondary). It was assumed I'd leave my car.....no. I explaines how I was told it should be a quick in/out and he said that was the problem with people who werent even on site answering questions. I was then told it would take a while, I should schedule an appointment to drop it,off for work, and it no longer sounded like an easy rest, but one that would require the $109 diagnostic fee and probable additional work. Needless to say I was upset when I left. I've scheduled an appointment with my regular mechanic. More

Always "make good" on what is promised There was a "slip up" on my last visit that I didn't address until I returned home due to time constraints and other appointments. After my complaint There was a "slip up" on my last visit that I didn't address until I returned home due to time constraints and other appointments. After my complaint, Jereme sent me an email apologizing and making a generous offer to make a trip back to the dealership, at my convenience, worth it. Thanks Jereme. More

Easy, straightforward sale Manny took great care of me. Great salesperson, very personable and patient. Took some negotiating with Koltan to get closer to a price that I wanted Manny took great care of me. Great salesperson, very personable and patient. Took some negotiating with Koltan to get closer to a price that I wanted but I’m satisfied with my purchase! More

:Two Thumbs Up!: I was experiencing road noise so I scheduled an alignment with tire rotation. Scott took time to explain to me why I should have a diagnostic eval be I was experiencing road noise so I scheduled an alignment with tire rotation. Scott took time to explain to me why I should have a diagnostic eval before messing with anything that may not resolve the issue. Luckily, the trouble was covered under my warranty and my car sounds better than ever! He even educated me on some maintenance services that I am now considering that I hadnt before! :high five: :five gold stars: Thanks! More

Awesome people My car was serviced immediately. I didn’t wait longer than 30 minutes! Everyone was so nice and helpful! I will tell all of my friends about my experi My car was serviced immediately. I didn’t wait longer than 30 minutes! Everyone was so nice and helpful! I will tell all of my friends about my experience with Hendricks Acura! More

Acura Service Review Willie was very friendly and explained everything throughly! Although the text system was in and out the whole day he kept in touch and kept me up to Willie was very friendly and explained everything throughly! Although the text system was in and out the whole day he kept in touch and kept me up to date! Really appreciated his attention to detail! More

Couldn’t ask for any better service We had a little accident in the car and needed one door cleaned extensively and they did a wonderful job, my new car is like new again! We had a little accident in the car and needed one door cleaned extensively and they did a wonderful job, my new car is like new again! More