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Jay Wolfe Acura of Overland Park

Overland Park, KS

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1,495 Reviews

7727 E Frontage Rd

Overland Park, KS

66204

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Showing 1,495 reviews

December 26, 2018

30000 mile maintenance Completed everything in a timely and efficient manner. Good job. Always do things to my satisfaction. A good place to bring your vehicle for service. More

by FOREVERFISHING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Hi Foreverfishing, thank you for taking the time to leave a review for us at Hendrick Acura Overland Park. We're happy we could meet your expectations! Thank you, and have a fantastic day! -Hendrick Acura Team

December 26, 2018

Excellent as always...Adam was great, also as usual...I bought, always serviced here and will be back to buy and for the service...very customer oriented More

by JROWE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Jrowe0, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day! -Hendrick Acura Team

December 26, 2018

Easy going This was a great buying experience. Our salesman David was low pressure and experienced. Everyone else we dealt with at Hendrick was super friendly an More

by Ward S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Black, Laura Voss, Monty Lala
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Ward S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Overland Park. We are always more than happy to assist you if anything else comes up. Take care! -Hendrick Acura Team

December 26, 2018

Service Good service, but often have long waits to check in/out with multiple people. Kept recommending services that already been done due to service record More

by RICMORROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol, Adam Hoehn
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Ricmorrow, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! -Hendrick Acura Team

December 26, 2018

Very prompt and attentive Carol addresses several issues under a very short timeline. Appreciated her keeping me informed along the way. Really like the service Department ! More

by PHILIP.BURRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Burnett
Jan 02, 2019 -

Jay Wolfe Acura of Overland Park responded

Philip.burright, we are so pleased you enjoyed your visit to Hendrick Acura Overland Park! Please don't hesitate to reach out if there's anything additional we can do for you. -Hendrick Acura Team

December 26, 2018

Maintenance Appreciate your timely service. I thank you. I had no idea that twenty five words were such a lengthy review. My service went according to plan. More

by msteiert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn, Willie Johnson, Jerame Franck, Elliott Martin
Jan 02, 2019 -

Jay Wolfe Acura of Overland Park responded

Hello Msteiert, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! -Hendrick Acura Team

December 26, 2018

CUSTOMER SERVICE IS #1 THANKS TO MAX DONAHUE & BLAIR REDMOND I purchased a 2019 Acura ILX because of the service I received from Max Donahue providing all of the answers to my questions without pressuring me and More

by Martant91073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Redmond, Max Donahue
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Martant91073, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Overland Park. Please don't hesitate to reach out if there's anything additional we can do for you. -Hendrick Acura Team

December 26, 2018

Scratches on doors on rdx The worst scratch was not repair. Others were touched up well. I was billed if all were repaired. When you see the scratch in light looks bad. Could More

by DCBSLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Dcbslb, we really appreciate your feedback! Please reach out to us so we can make sure our best work is done! -Hendrick Acura Team

December 26, 2018

Perfection! Great customer service. Carol is amazing. Couldn’t be happier. I love the loaner service. Thank you very much. We will be returning for sure. More

by IDRINKMORECOFFEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Burnett
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Idrinkmorecoffee, we are so pleased you enjoyed your visit to Hendrick Acura Overland Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Hendrick Acura Team

December 26, 2018

Quick and thorough I got in and out in an hour. Carol was fast and thorough, and talked me through things I needed now and would need for the next visit. More

by CWILSON15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Cwilson15, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day! -Hendrick Acura Team

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