Jay Wolfe Acura of Overland Park

Paint job Willie was really helpful and explained stuff easily. Also he worked really fast since I had to back to work that day. And offered me a ride. Willie was really helpful and explained stuff easily. Also he worked really fast since I had to back to work that day. And offered me a ride. More

service They are consistently good people. The parking button on my TLX was sticking. First suggestion was replace entire unit-$750 minimum. I had read tha They are consistently good people. The parking button on my TLX was sticking. First suggestion was replace entire unit-$750 minimum. I had read that using cleaners and compressed air may fix it. After discussion Servicecenter did this and cured the problem. Would havebeen best customer service to do that rather than suggesting replacement. But it is fixed for nothing. Bigger issue is why Acura puts buttons that can stick next to cup holders where liquids will be??? More

Very helpful My service at Hendrick Acura was very good. Adam was very helpful throughout the whole process and made sure to explain everything to me which I reall My service at Hendrick Acura was very good. Adam was very helpful throughout the whole process and made sure to explain everything to me which I really appreciated. I would recommend Hendrick Acura. More

Quick oil change and inspection Took my daughter’s car in for an oil change. During the inspection several items were brought up, some that we could definitely wait on, but the tire Took my daughter’s car in for an oil change. During the inspection several items were brought up, some that we could definitely wait on, but the tires were showing cord on the inside, so they were replaced before we left. Our service consultant Andrew kept us in the loop every step of the way. More

Oil change and tire rotation Excellent service as usual, which is why I continue to bring my car back even after my maintenance contract has been completed. Normally work with Jer Excellent service as usual, which is why I continue to bring my car back even after my maintenance contract has been completed. Normally work with Jerame, but I enjoyed working with Willie. More

Key fob reprogramming I bought my 2016 Acura TLX from another dealer (I know, my bad), and it was missing a second key fob. I acquired a new one online, and brought it to H I bought my 2016 Acura TLX from another dealer (I know, my bad), and it was missing a second key fob. I acquired a new one online, and brought it to Hendrick to have it programmed. Carol was very helpful in understanding my situation and quickly set about to handle my request. I waited less than an hour in your comfortable lounge area while my Acura's key was programmed, which I thought was very reasonable. Thanks for your help! More

Service review I had a great experience at Hendrick Acura. The service advisor was incredibly helpful, attentive, and friendly. I was in and out in less than an hour I had a great experience at Hendrick Acura. The service advisor was incredibly helpful, attentive, and friendly. I was in and out in less than an hour! More

Excellent Dalton Hayden made buying my first car so easy! He is very knowledgeable and answered any questions I had. It was a pleasure working with Tim and Dalt Dalton Hayden made buying my first car so easy! He is very knowledgeable and answered any questions I had. It was a pleasure working with Tim and Dalton! More

Concern for customer care As our MDX had a recall on a minor issue, the dealership itself worked tirelessly to make sure we took care of the recall issue. While providing us w As our MDX had a recall on a minor issue, the dealership itself worked tirelessly to make sure we took care of the recall issue. While providing us with the recall service, the care taken to provide a loaner vehicle for my wife, and the discussions they had with her regarding maintenance and care of the vehicle, made it clear they had her best interests in mind. Of course, the follow up reiterated their desire to make sure we were pleased with our service. More