Jay Wolfe Acura of Overland Park

Excellent service! I went to Hendrick/Willy for a multipoint inspection and the service was fantastic. Very friendly and timely, honest, and I was kept in the loop with I went to Hendrick/Willy for a multipoint inspection and the service was fantastic. Very friendly and timely, honest, and I was kept in the loop with the printout copy. Highly recommend. More

Wonderful My pre visit to Acura was very helpful. Felicia was my internet sales person and she gave me a lot of options that I didn't know about on vehicles tha My pre visit to Acura was very helpful. Felicia was my internet sales person and she gave me a lot of options that I didn't know about on vehicles that they had available. And Jim Ryan was very helpful with my vehicle purchase. He explained all the gadgets in the car and showed me how to use them. More

Service experience Efficient and friendly service. Willie explained the service provided and was very professional and friendly. I recommend this service department. Efficient and friendly service. Willie explained the service provided and was very professional and friendly. I recommend this service department. All was quick and easy. More

Lara was great Great communication and easy to deal with. Lara explained the issue thoroughly and talked about the fix as well. Quick check out as well...Will cont Great communication and easy to deal with. Lara explained the issue thoroughly and talked about the fix as well. Quick check out as well...Will continue to use. More

Great Experience! Car buying is never easy process, but Dean truly made it easy! Very impressed with his product knowledge and attention throughout our buying process. Car buying is never easy process, but Dean truly made it easy! Very impressed with his product knowledge and attention throughout our buying process. Stress free experience and we love our new RDX! More

Good, positive experience. The Service Department experience was excellent. Our POC kept us well informed. We had a loaner car which we really appreciated. We'll be back. The Service Department experience was excellent. Our POC kept us well informed. We had a loaner car which we really appreciated. We'll be back. More

Wonderful service experience Once again Hedrick Acura service exceeded my expectations. The service center was very busy but the service representative was attentive and honest ab Once again Hedrick Acura service exceeded my expectations. The service center was very busy but the service representative was attentive and honest about the time it would take for service. I appreciated the honesty and the fact that he got the car back to me more quickly than his estimate. I switched to an Acura because of this service department and I’m still glad 2 years later. More

Excellent customer service and fast. And thorough. I was treated like royalty. Expedited service and more. Reasonable pricing. I couldn't be happier. I was given a workup for services needed and zero s I was treated like royalty. Expedited service and more. Reasonable pricing. I couldn't be happier. I was given a workup for services needed and zero sales hassle. More

Key fob battery When i first purchased a car from there the experience was great. Well we agreed to have autostart installed. They gave us two new key fobs and within When i first purchased a car from there the experience was great. Well we agreed to have autostart installed. They gave us two new key fobs and within a month one of the batteries died. They charged us to replace the battery. Well two months later we go in and get an oil change and the other key fob is dead so they replace the battery for free since we purchased the car 90 days before. Normally I wouldn’t mind the charge but they told us they repurposed the key fobs and didn’t have the courtesy to change out the batteries then charge us for the battery. It was a minimal charge but that seems really petty to me especially since they were already used. More

Very pleasant. It was a very pleasant experience. Jim Ryan was willing to go the extra mile to see that my questions got answered. However I would prefer to have be It was a very pleasant experience. Jim Ryan was willing to go the extra mile to see that my questions got answered. However I would prefer to have been able to negotiate a little bit of reduction in price. That did not happen. More