Jay Wolfe Honda

Missouri State Inspection Called in to make reservation and got one at 3:00pm the same day. Everyone was great. Got a couple of drinks at the snack bar while I was waiting. Called in to make reservation and got one at 3:00pm the same day. Everyone was great. Got a couple of drinks at the snack bar while I was waiting. I will continue to use Jay Wolfe to service my Honda. More

Good experience Brought my car in because it was making a loud noise.Everything was fixed on time and to my satisfaction.Kevin was great and explained everything. Brought my car in because it was making a loud noise.Everything was fixed on time and to my satisfaction.Kevin was great and explained everything. More

Waste of Time Explained situation up front to Kim, was assured that he not only could help but get cheaper payments. Far from the case, wouldn't return calls or te Explained situation up front to Kim, was assured that he not only could help but get cheaper payments. Far from the case, wouldn't return calls or text to give information on where the deal stood. Waited extra week just to get call from finance that the deal was no where close to what was said by Kim. Wasted time and trust on my part. Buyers Beware!!! Reason why used dealers have a bad rap is because of poor sales people that lie. More

Great interaction Byron was very helpful when I first arrived. He gave me an estimated time of completion and offered to provide a complimentary car wash if I had time. Byron was very helpful when I first arrived. He gave me an estimated time of completion and offered to provide a complimentary car wash if I had time. Once my vehicle was ready he went through all the items that were done and showed that all the cars vitals we’re performing as expected and nothing else was needed. More

Recent oil change visit The service adviser that assisted me was very courteous and professional. My wait time was short. I always have a great experience when I have my car The service adviser that assisted me was very courteous and professional. My wait time was short. I always have a great experience when I have my car serviced at Jay Wolfe Honda. More

60,000 mile service Shawn Klein does an excellent job of interacting with the customers. He is always a pleasure to work with. He keeps me informed about what is happen Shawn Klein does an excellent job of interacting with the customers. He is always a pleasure to work with. He keeps me informed about what is happening with my car and delivers as promised. More

Emergency brake job the night before the service, I noticed a strange noise coming from my wheels. The next day I was to travel to Manhattan KS for a family wedding. I the night before the service, I noticed a strange noise coming from my wheels. The next day I was to travel to Manhattan KS for a family wedding. I drove into the dealers shop at 7 am and explained my problem and stated my need to depart by 10 am to make the wedding. We drove the car to verify the noise and possible cause. The service adviser Kevin Lamble said the brake pads needed to be replaced. I agreed to the service and was able to leave on schedule for the wedding. I appreciated their quick diagnosis and prompt repair on a unscheduled service request. More

Great Experience The service adviser was excellent and the best among the ones I had. None of the previous service advisers even acknowledged to add Car wash to the se The service adviser was excellent and the best among the ones I had. None of the previous service advisers even acknowledged to add Car wash to the service. Also this time Service Adviser asked not to go for Wheel alignment as it was a minor deviation. The last adviser I had in Feb mentioned completely opposite More

review of recent service visit I brought my car in for a new battery, problems with the passenger window, and routine maintenance. As always, Steve Barzilla was wonderful. He is de I brought my car in for a new battery, problems with the passenger window, and routine maintenance. As always, Steve Barzilla was wonderful. He is definitely my "go-to guy" there. The issues were all addressed in a timely manner, and he worked hard to make things as convenient as possible for me. More

They were uninterested and rude We worked with Jess who was nice but seemed uninterested in us... he was slow, on his phone and then didn't give us any reason to go with his company. We worked with Jess who was nice but seemed uninterested in us... he was slow, on his phone and then didn't give us any reason to go with his company. When offered a deal we had a better deal from another Honda dealership. It felt like they weren't even trying and treated us like we weren't important at all. We could have walked away with a car but after that expierence why would we buy from them. More