Jay Wolfe Honda

A1 Service performed while I waited. Steve Barzilla was very professional as usual. I waited for the service to be completed and it was done ahead of time. performed while I waited. Steve Barzilla was very professional as usual. I waited for the service to be completed and it was done ahead of time. More

"Awesome-Over the Top" Steve was extremely professional, knowledgeable beyond belief. He test drove my car to listen for a noise, he noticed other concerns that need addres Steve was extremely professional, knowledgeable beyond belief. He test drove my car to listen for a noise, he noticed other concerns that need addressing. He was able to help me prioritize the issues that needed addressing. He was polite, matter of fact, and succinct. He even helped me get my car key back in correct position on my key ring. I have great faith and confidence in his explanations on the what and why the necessity for fixing the items that were assessed as needing attention sooner rather than later. More

As always friendly and courteous service I can always expect good service. Also 3 days before my service, an unexpected thing happened , my car didn't start and I was at a nearby convenience I can always expect good service. Also 3 days before my service, an unexpected thing happened , my car didn't start and I was at a nearby convenience store from dealership and I called them and explained. The dealership sent a salesman to my rescue and gave me a jump. Needless to say they went over and beyond, I don't think this was a usual request to come help a old lady in distress. l have a 2016 Honda Accord and I should not have had a/c on a while sitting in car on phone , it drained battery More

Excellent experience The service was friendly, patient in answering my questions, informative regarding service completed. I like working with Steve and would like to wor The service was friendly, patient in answering my questions, informative regarding service completed. I like working with Steve and would like to work with him in the future. May I request a service person when I make my appointment? More

Everything fixed - ready to go on trip!! I am happy to have confidence that my car is ready to go for my trip -- oil is changed, recall taken care of, tires rotated, etc. Appreciate the wond I am happy to have confidence that my car is ready to go for my trip -- oil is changed, recall taken care of, tires rotated, etc. Appreciate the wonderful waiting room where I got a nice sandwich while waiting. Appreciate the great service guy who explained EVERYTHING in a way I can understand. I will be back when it is time for the next oil change. I hope I get Adam for a service guy again. Thanks for keeping me on the road. More

Great As Always As with every experience I have had with the service department, Adam was very helpful and did a great job. He was attentive, described what was to be As with every experience I have had with the service department, Adam was very helpful and did a great job. He was attentive, described what was to be done and what was done with perfection. More

Easy service appointment It was easy to schedule service for my car. It was fast in and out service. Comfortable service waiting area. Rob was polite and helpful. It was easy to schedule service for my car. It was fast in and out service. Comfortable service waiting area. Rob was polite and helpful. More

Excellent customer and car service! I made an appointment for an oil change and to have my tires rotated. I was greeted immediately and escorted to the customer lounge. I was given updat I made an appointment for an oil change and to have my tires rotated. I was greeted immediately and escorted to the customer lounge. I was given updates as my car was being worked on and when they were done, I was given a full report on the status of my car. I recommend this location because of the fast service and professional and positive attitude of the employees. More

Annual maintenance check was pretty timely and efficient. Overall, things went pretty good, however I do have a couple of complaints. While I was waiting for a service technician to check me in and write u Overall, things went pretty good, however I do have a couple of complaints. While I was waiting for a service technician to check me in and write up the ticket, a Hispanic guy hooked up his cables to check my battery--it tested out OK. Only problem is that he dropped the metal clamp on the hood of my car which make me mad--pure carelessness and no apology. The second complaint relates to what the service tech told me after the maintenance check was completed. I had a question on the inside circulation button which goes off and on for no apparent reason when automatic A/C is on. His explanation did not make any sense and he told me not to use the Automatic A/C mode anymore because it does not work right. Rather, he said to turn it off and just use the inside circulation button, let things cool off for awhile and then manually set the temperature to where I want. When I told him that's not what everyone else has told me, he said they were wrong. Now, I am completely confused! Can someone help me with this issue? More

Pilot Service The service was done on time and the overall customer care staff did a good job letting me know what was going on. The service was completed on time a The service was done on time and the overall customer care staff did a good job letting me know what was going on. The service was completed on time and didn't have to wait for long. More