Jay Wolfe Honda

Quick professional and painless Oil change and tire rotation and that's all I really needed to have done on this visit. It was a hot and sunny day today. Oil change and tire rotation and that's all I really needed to have done on this visit. It was a hot and sunny day today. More

Reassuring visit. Car making knocking noise. Steve test drove the car but didn't hear anything. However, I still continue to hear the noise off and in. He said drive i Car making knocking noise. Steve test drove the car but didn't hear anything. However, I still continue to hear the noise off and in. He said drive it a few more days. If noise continues, contact Jim. Manual transmission fluid was changed. I'm keeping my eyes and ears peered. More

I was on hold for 20/25 minutes I had to call from my work phone to get an update on my car. I had zero messages from the service center even though they claimed to have tried to get I had to call from my work phone to get an update on my car. I had zero messages from the service center even though they claimed to have tried to get a hold of me. It pains me to give a poor rating! I love this place, I love the people, but I do NOT know what was going on yesterday. I can appreciate a busy day, but even if the front desk could just relay the status of my car to me, that would have been WAY more helpful than me waiting to speak to someone in service for 20/25 minutes. I had to stay on the phone for the status, as I had to work late and wasn't even sure when/if I could get my car back but apparently NO ONE except the original tech I had met at the beginning of the day (at 10:30 am) could relay to me that it would be done by 5:15/5:30 pm. More

Great service as usual. Everything done in a timely and professional manner. Second time that Kevin was my service rep. Knows his job and is easy to communicate with. Everything done in a timely and professional manner. Second time that Kevin was my service rep. Knows his job and is easy to communicate with. More

Awesome service experiance Kevin Lamble was courteous, very thorough explaining explaining the multi-point inspection to me. I was very impressed what all you review when I br Kevin Lamble was courteous, very thorough explaining explaining the multi-point inspection to me. I was very impressed what all you review when I bring my car in. Overall my first service for oil change and service was awesome. Kevin went to work starting my service appointment, and it seemed in no time al all, I was done, and left with a nice clean car. Surprise bonus I might add. Thanks again Kevin More

I Love Jay Wolfe Honda I love the quality of service, love Byron and his team, love the waiting area. The location is very convenient to my daughter's home. I love the quality of service, love Byron and his team, love the waiting area. The location is very convenient to my daughter's home. More

Routine oil change Service was good. Price would have been too high without coupon. Appreciate TVs in waiting room, enabling me to hear Comey testimony to Senate Intel Service was good. Price would have been too high without coupon. Appreciate TVs in waiting room, enabling me to hear Comey testimony to Senate Intelligence Committee... More

FABULOUS, AS ALWAYS Steve Barzilla was very professional. He greeted me and worked on my order for "THE WORKS PACKAGE". Erica Braidlow, who sold us the Honda CR-V, came Steve Barzilla was very professional. He greeted me and worked on my order for "THE WORKS PACKAGE". Erica Braidlow, who sold us the Honda CR-V, came to greet me at the refreshment counter, and all staff were professional. Luis also greeted me twice and that was very thoughtful and welcoming. More

Good customer service Shawn was very friendly and professional. He was very polite, he showed me the way to the waiting room and he held the door open for me. When my car w Shawn was very friendly and professional. He was very polite, he showed me the way to the waiting room and he held the door open for me. When my car was ready, he came to tell me and waited for me to get up from the chair( I had knee surgery) so it takes me some time to walk. More

Always a good experience Byron always makes it a pleasant experience because he explains everything thoroughly, no surprises. I always know what to expect. He keeps me inform Byron always makes it a pleasant experience because he explains everything thoroughly, no surprises. I always know what to expect. He keeps me informed and is very kind to me. He even remembers me! This is why I keep coming back. More