Jay Wolfe Honda
Kansas City, MO
By Type
2,509 Reviews of Jay Wolfe Honda
Routine oil change Service was good. Price would have been too high without coupon. Appreciate TVs in waiting room, enabling me to hear Comey testimony to Senate Intel Service was good. Price would have been too high without coupon. Appreciate TVs in waiting room, enabling me to hear Comey testimony to Senate Intelligence Committee... More
Reassuring visit. Car making knocking noise. Steve test drove the car but didn't hear anything. However, I still continue to hear the noise off and in. He said drive i Car making knocking noise. Steve test drove the car but didn't hear anything. However, I still continue to hear the noise off and in. He said drive it a few more days. If noise continues, contact Jim. Manual transmission fluid was changed. I'm keeping my eyes and ears peered. More
I was on hold for 20/25 minutes I had to call from my work phone to get an update on my car. I had zero messages from the service center even though they claimed to have tried to get I had to call from my work phone to get an update on my car. I had zero messages from the service center even though they claimed to have tried to get a hold of me. It pains me to give a poor rating! I love this place, I love the people, but I do NOT know what was going on yesterday. I can appreciate a busy day, but even if the front desk could just relay the status of my car to me, that would have been WAY more helpful than me waiting to speak to someone in service for 20/25 minutes. I had to stay on the phone for the status, as I had to work late and wasn't even sure when/if I could get my car back but apparently NO ONE except the original tech I had met at the beginning of the day (at 10:30 am) could relay to me that it would be done by 5:15/5:30 pm. More
Great service as usual. Everything done in a timely and professional manner. Second time that Kevin was my service rep. Knows his job and is easy to communicate with. Everything done in a timely and professional manner. Second time that Kevin was my service rep. Knows his job and is easy to communicate with. More
Good customer service Shawn was very friendly and professional. He was very polite, he showed me the way to the waiting room and he held the door open for me. When my car w Shawn was very friendly and professional. He was very polite, he showed me the way to the waiting room and he held the door open for me. When my car was ready, he came to tell me and waited for me to get up from the chair( I had knee surgery) so it takes me some time to walk. More
Always a good experience Byron always makes it a pleasant experience because he explains everything thoroughly, no surprises. I always know what to expect. He keeps me inform Byron always makes it a pleasant experience because he explains everything thoroughly, no surprises. I always know what to expect. He keeps me informed and is very kind to me. He even remembers me! This is why I keep coming back. More
battery replacement Car would not start and after putting it on a charger had them check battery and my tires for wear. Brought in at 4:30 and done by 5:30. great respons Car would not start and after putting it on a charger had them check battery and my tires for wear. Brought in at 4:30 and done by 5:30. great response time. Very happy I did not have to leave it for next day. More
Everyone is extremely nice there!! I do not dread taking my car to service now because everyone is so nice at Jay Wolfe and their waiting room is really nice!! It was a very pleasant ex I do not dread taking my car to service now because everyone is so nice at Jay Wolfe and their waiting room is really nice!! It was a very pleasant experience. I would never go anywhere else. More
Great This was my first time getting service on my car and I feel he did his best to explain everything to me and it was at a reasonable price. He had a Gre This was my first time getting service on my car and I feel he did his best to explain everything to me and it was at a reasonable price. He had a Great personality and he gave me great information and time zones on when and what I need to get fixed on my car. More
Excellent Service Adam and Sean have always taken care of all our needs at Jay Wolfe Honda. Always courteous and professional. I would recommend anyone looking for qu Adam and Sean have always taken care of all our needs at Jay Wolfe Honda. Always courteous and professional. I would recommend anyone looking for quality service, to bring there business to Jay Wolfe. More