Jay Wolfe Honda

This is an update to my previous review. At this morning, a group of people from the dealership kindly started contacting my husband, seeking information about what happened and assuring him At this morning, a group of people from the dealership kindly started contacting my husband, seeking information about what happened and assuring him that they would try to get a solution to the situation. After several calls throughout the day, they finally agreed with my husband that they’ll replace the windshield the next Monday. Just I want to thank you all the people who were somehow involved today in providing a prompt and happy solution to this situation. More

Great buying experience, probably the best in the country. Professional, knowledgeable, and super friendly. Would recommend this dealership to any interested in a Honda. Be sure to ask for Mr. Ja country. Professional, knowledgeable, and super friendly. Would recommend this dealership to any interested in a Honda. Be sure to ask for Mr. James Trotter, the best. More

The car buying experience has changed so much, but everyone at Jay Wolfe Honda made the process as painless as possible. The dealership is clean, the people friendly, and we are happy with our new Hon everyone at Jay Wolfe Honda made the process as painless as possible. The dealership is clean, the people friendly, and we are happy with our new Honda. We cannot say enough good things about our salesperson, James Trotter. He is the best! More

The gentleman that helped us, James Trotter was extremely helpful and very pleasant to work with. He was very knowledgeable about any questions we had on the vehicles. Would recommend him anyone looking to b helpful and very pleasant to work with. He was very knowledgeable about any questions we had on the vehicles. Would recommend him anyone looking to buy a Honda in the Kansas City area. More

I am so disappointed. .. Jay Wolfe used to be such a class outfit. What in the world happened to you guys? Service appointment this morning was the worst ever! (Giving a 2 .. Jay Wolfe used to be such a class outfit. What in the world happened to you guys? Service appointment this morning was the worst ever! (Giving a 2 based on past "halo effect" - it really should be 1 star for today) More

Sales personnel are knowledgeable however lacked customer attention, patience and appreciation. It had been a long time since I had been through a car purchase experience. The circumstances for my need to bu attention, patience and appreciation. It had been a long time since I had been through a car purchase experience. The circumstances for my need to buy a car were stressful. My sales process, while efficient, left me feeling more like a number not an appreciated customer. It could have been better. More

We just purchased a new Honda CRV. From the day we ordered it, to yesterday when we picked it up, it was a wonderful experience. We never felt like we were pressured to buy something, From the day we ordered it, to yesterday when we picked it up, it was a wonderful experience. We never felt like we were pressured to buy something, including all the possible add ons. The price of everwss exactly what we were quoted 3 months ago when we ordered the car. Our salesman, James Trotter, went above and beyond to keep us informed of the delivery date over the past few months. He stayed after hours to make sure everything went well and that we understood how to operate and set all the new features. Shaun in finance clearly explained all the financing and made sure we understood everything. Again, no pressure. Our family has purchased many cars from Jay Wolfe and now we know why. Thank you for a great car buying experience. We would highly recommend them to anyone in the market for a new car. More

If you are a first time car buyer this is an excellent dealership to work with. James Trotter and Shaun Henson both did an outstanding job making my first purchase a breeze. dealership to work with. James Trotter and Shaun Henson both did an outstanding job making my first purchase a breeze. More

Don't have your car serviced here. They won't honor extended warranty offered by Honda. They blame the owner for everything wrong with the car. Honda Inc. told me to take the car to another dealer if extended warranty offered by Honda. They blame the owner for everything wrong with the car. Honda Inc. told me to take the car to another dealer if that is any indication. Misdiagnosed issue, ended up with $3000 in repairs, car still not running properly. Charge more than double for parts you can get at autozone. Just what you fear by going to a dealership. More