Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Great service and people Helpful through entire process. Friendly and answered every question thoroughly. Assisted in the leasing, pricing and finance matters I was dealing wi Helpful through entire process. Friendly and answered every question thoroughly. Assisted in the leasing, pricing and finance matters I was dealing with. Went the extra mile in sitting down and discussing all my options. Fantastic customer service. More

I've never left unhappy In the eight years since I bought my Grand Caravan at Roseville CDJ, I have never left the dealership unhappy. I've brought my minivan there for almos In the eight years since I bought my Grand Caravan at Roseville CDJ, I have never left the dealership unhappy. I've brought my minivan there for almost every oil change for over 200,000 miles. When they find something wrong, they explain the problem and provide a reasonable estimate for the repair. Not once have I been pressured into a repair, nor have I seen other customers subject to pressure (something I can't say about other dealerships I've visited in the past). When I'm ready for a new vehicle, Roseville CDJ will be be my first - and probably only - stop. More

SERVICE TEAMS NOT WORKING AS ONE TEAM Dr. Demming a former management consultation once said “if you don’t take care of the customer someone else will” The sad truth and what led to the d Dr. Demming a former management consultation once said “if you don’t take care of the customer someone else will” The sad truth and what led to the demise of the USA Car industries. As USA Car manaufactures strive to make a a come back realizing service after the sale, is what keeps customers coming back and buying future vehicles. I feel Rosedale Doge still needs to work on this. I recently brought my 2017 Dodge Caravan for a unscheduled oil change and tire rotation. As quick lube service team was gathering information on my car i asked with I could have someone look at my sliding door lock rubber sealed that had torn from normal use ( poor design by Dodge using inferior material ) I was informed the seals would be ordered and when parts cam in than i could schedule a appointment for that work. I was pleased and my van was drivers off for its oil change and trike rotation. About 35 minutes had passed and i was informed my van was ready to go. When I asked were the defective door seals were ordered i got that deer look i n the headlight look. Apearantly no one had ordered the parts. So i had to wait for a service agent to make time to order the parts. While this wasn’t the end of the world, they had over 30 min utes while I was sitting in the lobby waiting for my oil change and tire rotation to be completed. It seems to me everyone thought some one else was doing the research on my parts and in reality no one had done anything. I don’t think this is a islodated case and upper management needs to look at this incidence and find out why this even happened in the first place. Its been 3 days and I still haven’t been called to let me know the parts are in. Granted they may be something not in stocked. I waiting to see how the warranty work process goes. Hopefully I will have a good report to write about. Thanks for reading my review. More

Hellcat oil change As always, great customer service...very careful with my Hellcat throughout the visit...highly recommend this dealership for sales, service, and parts As always, great customer service...very careful with my Hellcat throughout the visit...highly recommend this dealership for sales, service, and parts...very nice staff More

Roseville Dodge saved the day! After experiencing a flat tire at work, and having no success finding a place to repair the tire the same day, my husband and I contacted Roseville Do After experiencing a flat tire at work, and having no success finding a place to repair the tire the same day, my husband and I contacted Roseville Dodge last minute and not only did they get me in, repair my tire and put it back on for me, but they did it completely free of charge. Totally saved (and made) my day. We have been faithful customers for years with two vehicles and will continue to use Roseville Dodge for our service needs. Friendly and knowledgeable staff, too. Thanks so much! More

Great We had good service from the time we arrived, Rich was right there to greet my husband and I.. he showed great customer service very friendly. Listen We had good service from the time we arrived, Rich was right there to greet my husband and I.. he showed great customer service very friendly. Listen to what I wanted in my Jeep and made it happen. More

New lease on Jeep Compass Trailhawk I viewed a few models on a Saturday and signed papers on Monday! I was given great and detailed information by Jeremy, and I felt very comfortable wor I viewed a few models on a Saturday and signed papers on Monday! I was given great and detailed information by Jeremy, and I felt very comfortable working with him. I don’t know too much about the process or cars in general, but he worked VERY hard to help educate me and help me with a great deal on an even greater vehicle! Would recommend him to anyone! (The friend I brought with me also bought a Jeep from Jeremy!) More

Tire rotation Excellent service, helpful staff. Quick turnaround. Thank you. Immediately was waited on and vehicle was sent in to service for tire rotation. Also Excellent service, helpful staff. Quick turnaround. Thank you. Immediately was waited on and vehicle was sent in to service for tire rotation. Also visited parts department and purchased oil filter. More

Oil change Very courteous. Knowledgeable. They keep you informed as to what might need to be replaced at that time. I have not had a bad experience since we st Very courteous. Knowledgeable. They keep you informed as to what might need to be replaced at that time. I have not had a bad experience since we started going to the dealership in 2013. Would highly recommend this dealership. More

Great service and very knowledgeable Rich immediately greeted me when I entered and was quickly able to determine what I wanted and how we could get it. He worked with me on price and was Rich immediately greeted me when I entered and was quickly able to determine what I wanted and how we could get it. He worked with me on price and was very knowledgeable on what packages and protections I should get. He also was able to get someone to drive out of state to get the color I wanted by the next day. Great service! More