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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram
Roseville, MN
2,461 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,461 reviews
August 02, 2018
Oil Change/Recall/Brakes Had my truck in to get an oil change, Shane suggested taking a look at a recall issue with the truck. The recall issue was fixed and my I also had an Had my truck in to get an oil change, Shane suggested taking a look at a recall issue with the truck. The recall issue was fixed and my I also had an update on brake life. Will definitely be back when they are ready to be changed. Thanks RCJDR More
by kody
Verified CustomerEmployees Worked With
Shane Pajl
August 02, 2018
Friendly service and a nice waiting area! I came to this location for a couple recall services and had a great experience each time. Gary showed outstanding customer service and was a great re I came to this location for a couple recall services and had a great experience each time. Gary showed outstanding customer service and was a great representation of the service center! Even though I was receiving a service that was at no charge to me, it didn't change the service I received which is a good sign of a great team. More
by wojty007
Employees Worked With
Gary
August 02, 2018
New Car Purchase I purchase a new 2019 Jeep from Rich Gerundo. I was very satisfied with the polite and courties treatment he gave us.He is a great asset to Roseville I purchase a new 2019 Jeep from Rich Gerundo. I was very satisfied with the polite and courties treatment he gave us.He is a great asset to Roseville Chrysler. He also sold us our 2016 Dodge Charger. Thanks again gor the great service Rich. More
by don&phyl
Employees Worked With
Rich Gerundo, Mike Seiple
August 02, 2018
Rework needed again For the second time I find the dealer returning my vehicle to me with incomplete repairs. I will probably complete the repairs my self. Very frustrati For the second time I find the dealer returning my vehicle to me with incomplete repairs. I will probably complete the repairs my self. Very frustrating and disappointing experience More
by buh1214
Employees Worked With
Dave cox
August 01, 2018
poor customer service in Parts Dept purchased two new OEM fobs for my Dodge Durango online and called RCJDR to see if I needed a appt for the programming and cutting of the keys. Contac purchased two new OEM fobs for my Dodge Durango online and called RCJDR to see if I needed a appt for the programming and cutting of the keys. Contacted the Parts Dept and spoke with Mark who was very rude because I didn’t purchase the fobs direct through them. Said that since mine were purchased online they probably can’t be programmed. Also, gave me a song and dance about cutting the new keys also but when I asked if I purchased the fob thru them can they cut it onsite and he finally said yes. Spoke with Bruce W (salesman) and told him my situation and he provided me with everything I needed to know about getting the new fobs programmed and cut. Very pleasant and polite to work with. Thank you Bruce. More
by Gerry
Employees Worked With
Bruce Walberg
July 31, 2018
Recall and repair Purchased a 2010 Dodge Journey that needed a final go through before leaving and while doing that, a recall was discovered for it. Not only did Gary t Purchased a 2010 Dodge Journey that needed a final go through before leaving and while doing that, a recall was discovered for it. Not only did Gary take care of both repairs, he made available a rental at no charge as the recall part was delayed a day. Just love the fact they go the extra mile every time I am in for service. Been a customer for almost 20 years and would recommend them in a heartbeat for any vehicle needs you have. More
by DLNILES
Employees Worked With
Gary, Shane in service department, Jeremy Ewing
July 31, 2018
Free Stuff Just going in for a free tire rotation and recalls to be done. When I called to make the appointment they had said it would be only about 15 minutes. Just going in for a free tire rotation and recalls to be done. When I called to make the appointment they had said it would be only about 15 minutes. It took an hour but it was a pleasant hour. No worries on the change of time for me but maybe try to give out a better estimate of time. I was new to this service department and was not aware of the fact that my 10:00 appointment was at the mercy of others who had just stopped in for quick service. I think those of us with appointments should be put in front of the others. Just a thought. Staff is so very kind though so as I said no worries! More
by cathyguzik
Employees Worked With
cant recall right now....but he is GREAT!
July 31, 2018
Fast service I was very pleased by the level of customer service i received and how soon I could get my car in to get checked out. I was very pleased by the level of customer service i received and how soon I could get my car in to get checked out. More
by nacarpe57
Employees Worked With
Jake
July 31, 2018
Great service as always! Even though I was in for a service appointment I have to say I checked in with my sales person and he continues to be interested in my car, how I lik Even though I was in for a service appointment I have to say I checked in with my sales person and he continues to be interested in my car, how I like my car, and how I'm doing months after I purchased my vehicle. Thank you! More
by Debbie
Employees Worked With
The service dept is great too!, Bruce Walberg
July 31, 2018
Outstanding This was a great place to look for a Jeep. Kyle and Forrest were friendly, informative, and easygoing. The selection of vehicles was the best in the a This was a great place to look for a Jeep. Kyle and Forrest were friendly, informative, and easygoing. The selection of vehicles was the best in the area. More
by SAMEYELK
Employees Worked With
Forrest, Kyle Tharaldson
