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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram
Roseville, MN
2,460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,460 reviews
July 20, 2018
Not taking responsibility I went in for an oil change and was told they would rotate tires for free. This was a Friday and over the weekend my tires were so loud I couldn’t sta I went in for an oil change and was told they would rotate tires for free. This was a Friday and over the weekend my tires were so loud I couldn’t stand it, so I took it back on Monday. They told me my vehicle was out of alignment and wanted me to make an appointment to get that fixed. I told them the tires weren’t loud before they rotated them so I asked them to rotate them back. The mechanic (whose name I didn’t take note of but had a ZZ Top beard) licked his finger and marked the tire and with a smirk said, “That way you’ll know we actually moved the tires back.” I’m not sure if he thought he was being cute or if he thought he was dealing with an ignorant woman. Either way the situation made me uncomfortable, and I am regretting that I bought a $200 oil change package so I will have to return. The tires made a lot less noise after I left but have worn uneven from driving the weekend after the bad rotation. Had another shop check alignment and it is fine. More
by NNKSL
Verified CustomerEmployees Worked With
I don’t know his name
July 20, 2018
Oil change and inspection Great fast service. They kept me informed as to how they were doing and kept the car clean. The waiting room was clean with snacks and water and coffe Great fast service. They kept me informed as to how they were doing and kept the car clean. The waiting room was clean with snacks and water and coffee on hand More
by TCIVORY
Employees Worked With
Joe Casello
July 20, 2018
Great overall experience i had a leased vehicle that I was interested in turning in early. I was contacted by Gage first via telephone and he gave me some numbers on a few veh i had a leased vehicle that I was interested in turning in early. I was contacted by Gage first via telephone and he gave me some numbers on a few vehicles. I made my decision and came in to work with him. He made sure I was happy with my decision and worked to get me to a price I was happy with. Overall from sales to financing it was a great experience and I could not be happier with my purchase and will contact Gage for all future vehicle needs More
by dpitmon
Employees Worked With
Gage McDonald
July 20, 2018
Good experience I had a good experience everyone was really friendly. I love my new car and am very happy with my decision to buy so far. I had a good experience everyone was really friendly. I love my new car and am very happy with my decision to buy so far. More
by Erubenzer
Employees Worked With
Jeremy Ewing
July 20, 2018
Good, timely service Was able to schedule and complete engine warning light repair and an oil change in a timely and convenient manner, Very satisfied with the service dep Was able to schedule and complete engine warning light repair and an oil change in a timely and convenient manner, Very satisfied with the service department. More
by timothy.erickson
Employees Worked With
Gary Ross
July 19, 2018
Service and Recall The service is outstanding. I brought my Jeep in for an oil change and recall and found out that there were some serious issues with the Jeep. It ha The service is outstanding. I brought my Jeep in for an oil change and recall and found out that there were some serious issues with the Jeep. It had been in an accident 2 years ago, vehicle was to have been completely repaired and it wasn't. I had been going to another dealership for oil changes, etc and they never said anything nor noticed the damaged tie rods and engine cradle. Someone could of been seriously hurt if it weren't for Rosedale Jeep. At that point I decided to replace the vehicle and Kevin Ackerly walked me through the process. It took patience on his part. Rosedale Jeep is the best!! More
by vicki.reupke
Employees Worked With
Jake Lancman--rated #5 too, Kevin Ackerley
July 19, 2018
Good experience with service dept My 2015 Jeep Grand Cherokee SRT got a recall notice for the cruise control. The Roseville Jeep dealer service dept was very efficient, courteous, and My 2015 Jeep Grand Cherokee SRT got a recall notice for the cruise control. The Roseville Jeep dealer service dept was very efficient, courteous, and professional. I was in and out in less than an hour! More
by robtclough
Employees Worked With
Gary Ross
July 19, 2018
Review I got an oil change and new rotors, I was there for a few hours but was offered a shuttle to the mall. Over all a great experience! I got an oil change and new rotors, I was there for a few hours but was offered a shuttle to the mall. Over all a great experience! More
by kristenglove18
Employees Worked With
Jake, Troy Greer
July 18, 2018
Safety recall The service was great, right on time, Gary did a good job as always. Very knowledgable, helpful and friendly. Service bay is clean and safe. The service was great, right on time, Gary did a good job as always. Very knowledgable, helpful and friendly. Service bay is clean and safe. More
by mrkozroseville
Employees Worked With
Gary Ross
July 18, 2018
Nail in tire fixed in 20 min So my tire pressure was going up and down for 2 days, went somewhere else first said there was nothing wrong. Still worried about it I took it to the So my tire pressure was going up and down for 2 days, went somewhere else first said there was nothing wrong. Still worried about it I took it to these guys, they had it in and out fast and fixed, tire pressure has been perfect since then. More
by JSCOLESART
Employees Worked With
Kevin Ackerley
