
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram
Roseville, MN
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Great experience. Jake the service manager went above and beyond to find the almost impossible to find problem with my truck. Even when I was so frustrated that I was Jake the service manager went above and beyond to find the almost impossible to find problem with my truck. Even when I was so frustrated that I was loosing my cool with him, he never lost his cool and with me. He is awesome and so are all the other people that I have worked with at this dealership. Everyone is always smiling and will joke with you and makes you happy to come here. Thanks guys. More
First time leasing We were impressed with how quickly we found a car and finalized the lease agreement. Justin and Mike were easy to work with and very kind answering al We were impressed with how quickly we found a car and finalized the lease agreement. Justin and Mike were easy to work with and very kind answering all our questions. We are very happy about our experience and the Jeep Grand Cherokee. More
Need to pay more attention!!! I receive notification that my truck needed 2 recall repairs. I made the appointment for that and in addition, I wanted them to evaluate a lock. I receive notification that my truck needed 2 recall repairs. I made the appointment for that and in addition, I wanted them to evaluate a lock. Turns out that the lock is no longer under warranty, and I decided since I may be upgrading soon to another truck, it’s not a big deal to fix right now. It was only after I drove away for a few minutes to remember that the recalls still need to be done. They didn’t care to remember that which is most important. I have no reason to suspect they don’t do a good job the service department. But as a customer, I don’t feel they pay enough attention. When I purchased my truck from this dealership, five years ago, the finance guy was super rude and very aggressive. Having just paid off my truck this last month, I may be in the market for a new truck and I’m not sure I want to get it from this dealership even though it’s the closest to my house. More
Great service! Friendly, efficient, communicative and effective! Gary kept me well informed of the evaluation of my vehicle, the service recommendations and the tim Friendly, efficient, communicative and effective! Gary kept me well informed of the evaluation of my vehicle, the service recommendations and the timing of my repairs. More
Always great customer service I have a Chrysler dealer just down the street, but I always go the distance to get my service in Roseville. The are thorough and I do think the servi I have a Chrysler dealer just down the street, but I always go the distance to get my service in Roseville. The are thorough and I do think the service sis more complete. More
Hit and missed We brought in a Jeep because a light came on "transmission over temperature". We asked them to fix it so the light won't come on. 1st visit-change We brought in a Jeep because a light came on "transmission over temperature". We asked them to fix it so the light won't come on. 1st visit-changed transmission fluid and filter $380 NOT FIXED 2nd visit-NC but NOT FIXED 3rd visit- NC but stated it was a computer problem costing $1500 We did not need our transmission fluid and filter changed and we did not need a bill of $380. More
Service work done on a recall The service was great while I wait for my car I was in and out in a hour . Thank you Also the salesmen doug Sexton is a very good salesmen thank fo The service was great while I wait for my car I was in and out in a hour . Thank you Also the salesmen doug Sexton is a very good salesmen thank for all your help . More
Recall Great staff that is clear and concise. No questions went unanswered. No pushed services and free safety inspection. I will be comibg back for future s Great staff that is clear and concise. No questions went unanswered. No pushed services and free safety inspection. I will be comibg back for future services. More
re-calls the mechanic broke a part repairing one without reporting that he broke one until I notice when I got in my jeep right after I paid and they told me i the mechanic broke a part repairing one without reporting that he broke one until I notice when I got in my jeep right after I paid and they told me it was completed. very disappointed. More
Speedy Oil Change and Maintenance Check Showed up at 11:45 am - had oil changed and vehicle maintenance check completed in 20 minutes Great service - even changed out wiper blades - was abl Showed up at 11:45 am - had oil changed and vehicle maintenance check completed in 20 minutes Great service - even changed out wiper blades - was able to use service coupons for blades and oil change More