Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Not told exactly what needed to be done with my vehicle. I had an ignition problem with a Grand Cherokee that wasn't allowing me to start the vehicle. I had it towed to the Roseville Jeep Dodge Ram Dealersh I had an ignition problem with a Grand Cherokee that wasn't allowing me to start the vehicle. I had it towed to the Roseville Jeep Dodge Ram Dealership. Through text, I was told that the Jeep was being looked at, and then soon after it was ready for pick up. Not knowing what was done or cost or anything. I was happy to find out after I arrived at the service department and meeting 'Dave' that the problem was a bad alternator which also had a recall. After being told that I could pick up the vehicle soon, I told Dave that I had a broken tail light which was obvisouly overlooked during the initial inspection. I had the replacement tail light I had already bought and asked if he could install that. It was at this point I feel the service took a dive. Dave called me shortly after to explain that the Jeep needed this, it also needed that. All which I understood and authorized over the phone to be around 300 dollars. Some time later I was told it needed additional THIS and THAT. At this time I asked about how much THAT would cost. Dave said that the front end needed to be removed to get at the "act chu waiter" and we were gonna be looking at around 1100 Dollars! So it went from free, to over 1500.oo to fix. I then asked him if the vehicle was able to be driven, he said yes. I told him I'll have to pick up the vehicle because I was uncertain about putting that much money into it. And honestly taken back on how it went from free to over 1100 in such a short period of time. Hard to swallow the detail of want needed to be done, when they didn't even know about the broken tail light. Mark Dooner with DuAll service. More

Very Professional and Thorough We had a very positive experience and Rich was extremely helpful, knowledgeable, and willing to work with us to fit our needs. Will recommend Rich to We had a very positive experience and Rich was extremely helpful, knowledgeable, and willing to work with us to fit our needs. Will recommend Rich to all our friends. More

Great Service Set up my warranty work appointment online. They did a great job in completing the requested warranty work. Appointment was on time with a quick in Set up my warranty work appointment online. They did a great job in completing the requested warranty work. Appointment was on time with a quick in and out. More

Tires Rotated? Went for oil change and tire rotation. I forgot to mention my right rear tie had 8-10 lbs less then the other three. While waiting I realize they chec Went for oil change and tire rotation. I forgot to mention my right rear tie had 8-10 lbs less then the other three. While waiting I realize they check air pressure during oil change and rotation. After waiting about 90 minutes car was done I started car and notice right rear tire was still low 8-10 lbs. there was a service guy right next to me and asked if he could fill my right rear tire and he did fill the tire now all tires were at 38lbs so I left. That night I was at home and thinking about oil change then it occurred to me that I went in to dealership with low air in right rear tire and when vehicle was done the same tire right rear was still low. So now I realize they did not rotate tires. I been busy at work and keep forgetting to call service manager at dealership about this. But keep forgetting this was first time for service for this vehicle since I purchased at same location. More

Poor after sales service 3 weeks passed and I still don't have my plates and check for trade in car. Also need to contact myself for any update. 3 weeks passed and I still don't have my plates and check for trade in car. Also need to contact myself for any update. More

great service to address brakes's issue Roseville Chrysler gave me prompt, efficient and effective service to address a problem I could feel in the brakes. The result was good driving again Roseville Chrysler gave me prompt, efficient and effective service to address a problem I could feel in the brakes. The result was good driving again. More

Great service. They have done a great job except for 1 time when they completely dropped the ball and I sat there for over 2 hours waiting and than I found out from They have done a great job except for 1 time when they completely dropped the ball and I sat there for over 2 hours waiting and than I found out from a tech not the service guy. I wanted a cab filter system installed, after waiting for 2 plus hours they said they changed the cab filter only and that there was already a filter system in place. The dealership I bought my ram 1500 big horn told me there wasn’t a cab filter and that is why I brought it in to have installed, as I say this I guess it is buyer beware of the dealership you deal with. If or when I do buy a new truck I will be going to Roseville Ram and not back to the other dealer. More

David the service manager was very informitive Although the resolution to issue was not found, David put a radiator cap on to see if this helps with the vehicle losing antifreeze. Time will tell.. Although the resolution to issue was not found, David put a radiator cap on to see if this helps with the vehicle losing antifreeze. Time will tell... More

Outstanding experience! I went into the dealership not really planning to get into a new vehicle, but to really just research and test drive the Grand Cherokee. From the minu I went into the dealership not really planning to get into a new vehicle, but to really just research and test drive the Grand Cherokee. From the minute I stepped through the door, to the test drive experience, I was so impressed with the knowledge (of Bruce), I ended up leaving a couple hours later in my new Grand Cherokee. I’ve been driving it for 3 weeks now and absolutely LOVE it. Thanks to Bruce and Dustin for an amazing experience ... I’ll definitely be a repeat customer and would recommend to anyone! More

Heater core line repair Car was blowing smoke in the hood & potentially over heating. I had it towed in. The car was fixed by 1230pm. Shuttle driver picked me up at park & ri Car was blowing smoke in the hood & potentially over heating. I had it towed in. The car was fixed by 1230pm. Shuttle driver picked me up at park & ride. More