Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Excellent Service Department I purchased my New Jeep Wrangler Rubicon Unlimited back in 2008 at another dealership. There was no real reason for going there other than the model I purchased my New Jeep Wrangler Rubicon Unlimited back in 2008 at another dealership. There was no real reason for going there other than the model I wanted was in their inventory. After a few unhappy visits to their service department, I decided to give Roseville Jeep Chrysler a try. It was closer and a bit smaller. I have been pleasantly happy ever since making the move. The entire staff is no less than stellar, super friendly, and very helpful. They keep me well informed on my service status, future scheduled maintenance, and general upkeep of my vehicle. They have helped me work through a several major manufacturer warranty issues all while making every effort to accommodate me with alternate transportation. I am now passing 130K miles and I can comfortably say that is due the fine work of this service department. I have had a few different Service Advisors over the years but all have been wonderful. My usual Service Advisor, Gary Ross, has been phenomenal. I feel comfortable with all of his suggestions regarding repairs and scheduled service. He is upfront and honest. He keeps me posted on what is going on and is always accessible. Dave Cox, Jake Lanceman, and Burrell Nadeau have assisted me as well over the years. All of them are exceptional. If Gary is out, they help me without skipping a beat. The service is seamless no matter who I have help me. I don't know everyone in the back in the trenches but every mechanic I have met has been more than happy to show me what work they have done or need to do. I regularly use the shuttle service and they too are wonderful and friendly. I enjoy every aspect of my service, even down to the nice attendants at the cashiers desk. Vehicle maintenance can be costly over the years. It is nice to have someone who you can trust taking care of your vehicle. People ask why I always go to the 'dealership' for service work saying I could save money at a smaller shop. I can say with certainty that I wouldn't trust the maintenance on my Wrangler with anyone else but the staff at Roseville Chrysler Jeep Dodge RAM! I am confident in their work and service. There is no replacing the 'value' in that! I would recommend this service department to anyone. This is my third Wrangler. When the time comes to purchase a new vehicle, I am most certainly will be another Jeep. It will certainly be purchased AND serviced here at Roseville Chrysler Jeep Dodge RAM. The staff here has long ago earned my loyalty and I will always be a customer of theirs. Thank you, Tom Medina Sales / Technical Manager BME Lab and Science More

Thank you! The check in person was very friendly and got me right in for the oil change and tire rotation. It was done in record time. I asked about a coupon b The check in person was very friendly and got me right in for the oil change and tire rotation. It was done in record time. I asked about a coupon because I forgot to bring one with. He told me I could show it on my phone, but when I went to check out, he had already applied it to my bill. I appreciated the friendliness of efficiency of getting the oil change & tire rotation done as a walk-in! Thank you! More

First time buyer I highly recommend not only this dealership but Mike he gave me OUTSTANDING service. I was so worried I wasn’t going to be able to make this work but I highly recommend not only this dealership but Mike he gave me OUTSTANDING service. I was so worried I wasn’t going to be able to make this work but he found the perfect car for me and got my payments to what I wanted. I am so thankful that I came to this dealership. HUGE thank you to everyone that assisted in helping me find my new car. More

Wait time. I was there for 3 hours. Before they could see what’s wrong they needed approval. That took 1:45. Then they look at the car and did the work. Only had I was there for 3 hours. Before they could see what’s wrong they needed approval. That took 1:45. Then they look at the car and did the work. Only had the car for 2 months. Bought the warranty program. Need a better system, I am ready to take my jeep back on this bad experience. More

Oil change/tire rotation Appreciate fast service and that we are shown the condition of our filters and our choice to replace.if necessary. I have not felt pushiness to take o Appreciate fast service and that we are shown the condition of our filters and our choice to replace.if necessary. I have not felt pushiness to take on any repairs. More

Honest and fair people to work with Honest people with no sleazy sales talk, just down to earth people. One of a few dealers that will work with you on the vehicle your purchasing and th Honest people with no sleazy sales talk, just down to earth people. One of a few dealers that will work with you on the vehicle your purchasing and the vehicle your trading in. More

oil change and checking of noise. I brought my jeep in for an oil change. I also wanted them to check a faint noise I had recently started to hear. Happily the technician also new th I brought my jeep in for an oil change. I also wanted them to check a faint noise I had recently started to hear. Happily the technician also new the purr of my engine and that it was off. They found the cause of the noise which was the water pump. They came and found me and said they had the part and could fix it immediately but it would take longer than the oil change. I said to fix it. They had it done in no time! AWESOME service!! More

maintenance, oil change, engine light and headlight alignmen I brought my 300S in for the 30,000 mile maintenance, oil change, check engine light and headlight alignment. I'm quite happy with the results of the I brought my 300S in for the 30,000 mile maintenance, oil change, check engine light and headlight alignment. I'm quite happy with the results of the work, especially the headlight alignment. More

Lights out on dash. helpful in explaining situation etc had a rental to use while in for repair. Kept informed as to how things were going. Had wiper blades replaced gav helpful in explaining situation etc had a rental to use while in for repair. Kept informed as to how things were going. Had wiper blades replaced gave sale price. More

Great service I have recently brought my Dart ln for routine maintence and another for wiper blades. I recieved the eqaul treatment each time regardles of cost or e I have recently brought my Dart ln for routine maintence and another for wiper blades. I recieved the eqaul treatment each time regardles of cost or extent of service involved. Good people to deal with weather your needs are big or small. Randy got me great deal on my Dart.as well. Finance was great also. More