Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Fast and friendly! I called for an appointment and was pleasantly surprised that slots were available at convenient times. I arrived 10 minutes early, was greeted immedi I called for an appointment and was pleasantly surprised that slots were available at convenient times. I arrived 10 minutes early, was greeted immediately and warmly by a service advisor, and was directed to the customer waiting area. My vehicle was serviced in 45 minutes, with all work done as requested and explained in detail. My service coupons were accepted by the friendly cashier and I was out the door. More

Friendly, helpful staff. They were efficient addressing my primary issue and effective at addressing other problems as well. it was an excellent experience and I would go there again for car servicing. my primary issue and effective at addressing other problems as well. it was an excellent experience and I would go there again for car servicing. More

Top notch service and expertise. The Roseville Chrysler Jeep Dodge RAM service department offers a really dedicated service adviser team, keeping customers in the loop with regular up The Roseville Chrysler Jeep Dodge RAM service department offers a really dedicated service adviser team, keeping customers in the loop with regular updates during the service and staying in touch long after the service to ensure complete satisfaction. I was thoroughly satisfied with the experience and the end result. Both of my Jeeps are well taken care of here. More

Great service. Courteous employees all around. Picked up my car and dropped it off. Made sure to disinfect all surfaces and keys. Great communication. Followed up and followed through. my car and dropped it off. Made sure to disinfect all surfaces and keys. Great communication. Followed up and followed through. More

Ram 1500 Purchase Roseville RAM won my loyalty with its servicing of my last pickup. Its service consultants worked hard to fit me in whenever something went wrong wit Roseville RAM won my loyalty with its servicing of my last pickup. Its service consultants worked hard to fit me in whenever something went wrong with my 2014 RAM 1500 EcoDiesel. Other dealers would take weeks to get me in because of the diesel. When the engine needed servicing they identified any way of getting the problem taken care of under any applicable warranties (the diesel had a number of them available because of the emissions scandal) without me having to even ask. They also worked hard to get me into a loaner and get me in and out in as little time as possible. The experience was so good, not only did I buy another RAM, I wouldn't have gone to any other RAM dealer for my purchase. The sales experience with Gage was just as smooth. I would give these guys my highest recommendation. More

I was shocked when the offered to pickup my car for an oil change. I’ve been trying for a week to find time to get into the shop but they were too busy. The pick up option was way more convenient than me oil change. I’ve been trying for a week to find time to get into the shop but they were too busy. The pick up option was way more convenient than me having to sit there for hours. More

Good Service, Lack of Communication was Frustrating I will preface this with; under the current circumstances, I can understand the changes but was still frustrated with the customer service. When I mad I will preface this with; under the current circumstances, I can understand the changes but was still frustrated with the customer service. When I made my appointment online, I selected a shuttle as I was going to drop off during lunch and pick up later in the day, as I had done multiple times before. Unfortunately, I was not informed that they had to lay off their shuttle drivers and ExpressLube staff until after I had already handed over my vehicle. I wasn't given a time estimate for how long it would be before the service would be complete. I arrived early for my appointment, but my car didn't go in for service until 30 minutes after my appointment time. It wasn't completed for another 45 minutes, so I was late back to work, just a quick "Hey, we are running a bit behind work will take about an hour" would have been just a helpful step so I could have coordinated a ride from a co-worker. I appreciate the text feature; however, it is not always monitored, and response times can vary. With all that said, I am pleased with the work that was done and will go back. I will just have to be more proactive! More

Great Service! Thank you for the timely service and ongoing communication during the repair process. I really enjoyed the text alert updates. Will definitely recom Thank you for the timely service and ongoing communication during the repair process. I really enjoyed the text alert updates. Will definitely recommend you all in the future. More

This dealership is hand down one the best I fill everything out on line and the next day we went in and picked out the truck and car we wanted in and out with in 20 mins. Troy and doug are fantastic everything out on line and the next day we went in and picked out the truck and car we wanted in and out with in 20 mins. Troy and doug are fantastic guy to work with. Thanks guy. Rick R. More

The sales rep did a excellent job with helping me find my favorite car 5 stars I would definitely recommend and buy another car from them favorite car 5 stars I would definitely recommend and buy another car from them More