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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Roseville, MN

4.6
1,231 Reviews

1,231 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

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December 13, 2022

Efficient and quick scheduled oil change. From driving in to driving out it only took about a 1/2 hour. More

by JT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 14, 2022 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Jeff Belzer Chrysler Dodge Jeep Ram Roseville team. Drive safely, and we hope to see you back again down the road!

December 11, 2022

I won’t go back for service. Anytime in the future.after my last appointment. More

by tauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Tauge, we are disappointed to hear of the negative experience you had at our location. We would appreciate the opportunity to address your concerns. Please reach out to our Service Manager Burrell directly at (651) 638-0174 or at bnadeau@jeffbelzer.com. Thank you, and we look forward to hearing from you.

July 09, 2021

June 1st you need to make an appt for an oil change because they were bought out. Why wasn’t anyone notified of this? I left Barnett because they couldn’t complete work properly and poor customer serv More

by Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed and don’t know I just drove in
Aug 31, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Rae, I am sorry to to hear of this. Please call me to discuss this issue. As of June 1st we are under new ownership and the Service Department is under new hours and new policies. Please let me know what I can do to make it right. Adam Colon - Sales Manager

June 16, 2021

Everyone was so nice caring and professional and they also made my kids feel welcome too . The receptionist in the front loved to play with the kids Ans answer any questions I had . I would recommend thi More

by Jjlyons12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lancman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Cox, Shane Pajl, Olu Davis, Rob Robinson
June 08, 2021

Rob took care of having my tires rotated for me at the same time of my oil change to save me time. I appreciated the service. More

by bryanjdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Robinson
Jun 08, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Bryan, We appreciate your business, Ron and our service team looks forward to serving you again soon! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 06, 2021

They are professional, efficient, and thorough at taking care of your car. When finished, they explain everything they did and make thoughtful recommendations, and always keep you up to speed while waiting More

by daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Cox
Jun 07, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you, Daniel, for choosing Roseville Chrysler Jeep Dodge RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 05, 2021

Great service by the team as always! Simple fix completed quickly and professionally. The team in Roseville continues to take care of my car with superior service! More

by greg.deutsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Cox, Olu Davis
Jun 07, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thanks, Greg, for sharing your thoughts about your experience with Roseville Chrysler Jeep Dodge RAM. We appreciate your business and hope to see you again soon! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 01, 2021

My car was not repaired after service. Gary asked me how my service was, I told him that the problem still existed. I told him I would need to check my work schedule before I could bring it back. Then my More

by markjameszirbel
Recommend Dealer
No
Employees Worked With
Gary Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you for your time, Mark. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 01, 2021

Amazing I love coming here for any service my Jeep needs it’s always quick and the job is always done right they are very helpful and customer service is great More

by fieldslashana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lancman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Cox, Shane Pajl, Olu Davis, Rob Robinson
Jun 01, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Roseville Chrysler Jeep Dodge RAM. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 31, 2021

Fast and friendly. They listened to my concerns and dealt with the issue. They also found another issue that I wasn’t aware of and fixed that too. More

by michaeljjacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lancman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Davis
May 31, 2021 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Michael, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

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