
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,526 Reviews of Jeff D'Ambrosio Auto Group
Felt Valued Neil Pufko was a pleasure to work with. He was very receptive to emails and my phone calls; returning each with a call and a follow up email. I really Neil Pufko was a pleasure to work with. He was very receptive to emails and my phone calls; returning each with a call and a follow up email. I really appreciate that! He answered all of my questions, and went out of his way to make sure I was comfortable. I got the Glasscoat applied to our new Wrangler. And, its not cheap... I mentioned dog hair being a concern to the pre-detailing the dealership would be responsible for. I got a rental car. He called me AND emailed me that it would take an extra day. Which I had NO problem with, because he knew it was important to me. Needless to say, it was pristine when I got it! Brand new looking! Very happy. More
Awesome experience We had an awesome buying experience. Janet was polite, knowledgeable, and made sure all of our questions/concerns were answered. She was a pleasure to We had an awesome buying experience. Janet was polite, knowledgeable, and made sure all of our questions/concerns were answered. She was a pleasure to work with. We left in a vehicle that exactly matched what wanted. More
Buying a has never been easier. This Dealership has the car buying system down to a science. Tons of inventory and always makes the customer feel like a million bucks! I have purch This Dealership has the car buying system down to a science. Tons of inventory and always makes the customer feel like a million bucks! I have purchased 10 vehicles from them and have loved the experience every time! I send all my friends and family to see Jeff and he always makes the deals that no one else can beat! Bob has been my salesmen for 10 years...maybe longer....he is patient and a pleasure to work with. Extremely professional and a snappy dresser. He is always doing what is best foe his customers and it shows through his return customers, who have been buying from him for multiple years. Regards, Adam More
Best Car Buying Experience EVER! Not only was I greeted as soon as I walked in the door but was offered a test drive immediately following. The staff is friendly, courteous, fast and Not only was I greeted as soon as I walked in the door but was offered a test drive immediately following. The staff is friendly, courteous, fast and efficient which made this the best car buying experience. I walked in the door at 6pm and was out the door with papers signed and keys in hand by 8:30pm. Thank you Jeff D'Ambrosio for a great vehicle and experience. I would highly recommend purchasing your next vehicle from this dealership! More
I love my new car!!!! here is what i posted on d'ambrosios site I would first like to thank Bruce Smoyer and Alfie Yannatelli, As a return customer, I am used to the here is what i posted on d'ambrosios site I would first like to thank Bruce Smoyer and Alfie Yannatelli, As a return customer, I am used to the family atmosphere that the dealership prides itself on , but this visit Bruce and Alfie went above and beyond, The car is absolutely amazing!!!!!!!, and the experience was even better. Buying a car from old friends is a great feeling, being treated like family is even better!!!! I can’t wait purchase another car from them thank you both Aaron & Mandi Spriggs More
Great customer service Janet, Alfie,and Cody gave me great customer service and I got a fantastic car. They went out of their way to make sure all my needs were met and tha Janet, Alfie,and Cody gave me great customer service and I got a fantastic car. They went out of their way to make sure all my needs were met and that I was happy. More
Richy and Bob from D'Ambrosio Richy Schepps and Bob Holmes were thetwo best salesman you have. They areboth very help and got ny daughter the loan she need in 2 days. We will alway Richy Schepps and Bob Holmes were thetwo best salesman you have. They areboth very help and got ny daughter the loan she need in 2 days. We will always come here when we need a new car. More
Great experience purchasing Wrangler My wife and I went to D'ambrosio's looking for a specific Wrangler and found everyone at the dealership great to work with. Our salesman, Adam Shaffe My wife and I went to D'ambrosio's looking for a specific Wrangler and found everyone at the dealership great to work with. Our salesman, Adam Shaffer, was patient and helpful, taking the time to answer all of our questions. He was a true professional. I was especially pleased at how welcoming everyone was with our 2 young boys, offering them snacks, waters and chats throughout the visit. Excellent experience and would definitely recommend. More
Excellent Dealership!! My family has been buying vehicles from Jeff for years and we are very satisfied every time! The staff is very friendly. Jim Balch is an excellent sal My family has been buying vehicles from Jeff for years and we are very satisfied every time! The staff is very friendly. Jim Balch is an excellent salesman! My wife and I have gone to Jim twice now for vehicles. The first time was for my new 2015 Ram 1500 and not even a year later we went back to him for my wife's new 2016 Jeep Grand Cherokee. Both times Jim did an excellent job! Very friendly, helpful, takes his time with you, knows the vehicles very well and he worked hard to get us the best deal! Jim's great with getting things lined up and with follow up phone calls. Jeff will always be my family's #1 go to dealership and Jim will be our #1 go to salesman! More
Horrible Experience!! My girlfriend and I recently made a deeply regrettable purchase from this dealership. This was our first car buying experience, and our first mistake My girlfriend and I recently made a deeply regrettable purchase from this dealership. This was our first car buying experience, and our first mistake was not bringing someone along who has done this before. We arrived at the location prepared to see/test drive some used cars we had seen online. First, we were completely ignored. When we did ask for help, the associate, Bob Wehlan, acted as if it was a huge inconvenience. We were then given the runaround- the cars we viewed online were no longer available, we couldnt look at any cars until he checked my girlfriends credit, we didnt qualify for any model cars we were interested in, and WE DIDNT QUALIFY TO PURCHASE A USED MODEL, ONLY NEW!!! Of course, being our first experience, we didn't know any better until after the fact. We left that day and decided to return and recieve help from another associate. However, when we returned Bob was the only associate who was 'allowed' to help us. Ultimately, we were sold a new car that we didnt want, but given our lack of credit we weren't sure if we could do any better. Fine, our mistake. NOW, its been roughly 1.5 months since the original purchase/pickup date of this NEW car, and it already has to have a completely new transmission. Of course, we made this into an issue and were told numerous times that this was "normal" and it "happens all the time". We were oversold on a vehicle we didnt want, with a ridiculous interest rate, and that hasent even been in our possession for two months before breaking. When I suggested that they give us a brand new car given the circumstances, I was told that my request was unreasonable and that there was no customer satisfaction time period. It was suggested that in a few months we trade in the car for something different. Yes, we made a mistake in allowing ourselves to be pushed into this car, but it is outrageous that we are stuck with a car that is defective I do not EVER recommend that you purchase from here. You will be lied to, cheated on, and spoken down to. Save your time and energy and look elsewhere!!!! More