
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,527 Reviews of Jeff D'Ambrosio Auto Group
Wasn't really sure what I wanted to buy either a 4 door jeep sahara or new 1500 ram hemi quad. Dave was very helpfull with both choices. In the end I ended up with a new 1500 ram with everything I wanted. jeep sahara or new 1500 ram hemi quad. Dave was very helpfull with both choices. In the end I ended up with a new 1500 ram with everything I wanted. More
The staff was very helpful, stayed later than closing time and made sure we understood what we were buying. Alan and Edgar explained in detail the difference between the Lounge and Sport models and deli time and made sure we understood what we were buying. Alan and Edgar explained in detail the difference between the Lounge and Sport models and delivered the vehicle we specified. Without them I would not have been able to make an informed decision about which model would suit my needs best. We are very happy with our experience at this dealership with the staff. Also, Tiffany was pleasant, greeted us and directed us to Edgar. The price was very good as we were eligible for a discount. The car was handed over in excellent condition and all the features were explained. More
Bob worked with us on the price to match our current financial situation in a helpful and flexible manner. Bob was extremely friendly, making us feel very comfortable in making such a large decision. financial situation in a helpful and flexible manner. Bob was extremely friendly, making us feel very comfortable in making such a large decision. Jeff D'Ambrosio has a vast selection of cars to choose from. More
Dave did a wonderful job representing your car dealership. He is friendly, knowledgeable, efficient and helpful. Dave presents himself in a very professional manner and is enjoyable to work with. dealership. He is friendly, knowledgeable, efficient and helpful. Dave presents himself in a very professional manner and is enjoyable to work with. We had a very nice conversation as Dave prepared our final paperwork. Dave also does a nice job making a connection between he and his customers. We feel this is an important part of employing a quality person. Dave had the papers ready in a timely manner and clearly explained each paper we signed. Dave also did a great job explaining all of the vehicles features before we drove off of the lot. I appreciate Dave's help trying to get us to the car payment we were comfortable with. I don't know the approach your sales associate are taught to deliver, but we could have used a little more information and help deciding whether to enter into another lease or whether to buy. We were in the market to lease another vehicle and that was our initial intent, but felt there was no room for negotiating a lower monthly payment. We had a pretty fixed number in mind as we try to not overspend and we try to be responsible buyers. I felt there was not much room for flexibility in this area. Dave did his best with getting us the price quotes. We were just surprised at how non-negotiable the quotes were. We would have enjoyed being showed other options on what to lease to maybe broaden our understanding of what was in our price range. We do understand your no hassle policy, but would have benefited by getting some ideas of other oprtions. Rather than get into another lease we purchased a 2007 Chrysler Aspen and we absolutely love it. Previously we have leased/purchased cars from Courtest Chrysler in Coatesville and have been thrilled with the service. We have also had our cars serviced at D'Ambrosio Downingtown and have been very happy. Thank you for doing such a wonderful job. We have been loyal customers for about 10 years now and plan on coming back. More
I had a great experience with the sales staff at this location. Edgar was fantastic, and answered all questions. He really took the time to make sure I knew what was happening throughout the entire pro location. Edgar was fantastic, and answered all questions. He really took the time to make sure I knew what was happening throughout the entire process. Like always, there were a few hiccups, but he seamlessly pieced them all together to make a great sales experience and a happy customer. I rated overall experience 4/5 only because when driving the used vehicle home, I noticed a possible problem with the transmission that I will need to take back and have the service center look at. Otherwise, I'm very happy with the purchase, the experience, and most especially Edgar and the sales staff. More
I came to this dealership looking to purchase my first vehicle. I was very happy with the service I recieved. Bob helped me find the right car for me and did his best to get me the best payment plan for m vehicle. I was very happy with the service I recieved. Bob helped me find the right car for me and did his best to get me the best payment plan for my budget. More
My experience buying my brand new 2011 Lancer from Jeff My experience buying my brand new 2011 Lancer from Jeff D'ambrosios dealership was a wonderful experience. They have to most helpful and pleasant gr My experience buying my brand new 2011 Lancer from Jeff D'ambrosios dealership was a wonderful experience. They have to most helpful and pleasant group of sales people (especially Joel Johnston and Bob Whelan) willing to go above and beyong to make the car buying experience the best for YOU. My family will recommend them time and time again!! More
We were in the market for a new Fiat 500 back in March 2011. We met Edgar as the new Fiat Specialist back then, and he has helped us from the very beginning. This weekend (July 2011) we finally purchase 2011. We met Edgar as the new Fiat Specialist back then, and he has helped us from the very beginning. This weekend (July 2011) we finally purchased our Fiat 500 Pop from Edgar. He was friendly, knowledgeable, and extremely helpful - excellent qualities that are hard to find in a salesman these days! We're enjoying our new car to the fullest! Thank you Edgar & all the guys at the Fiat room! More