Jeff D'Ambrosio Auto Group

I decided to go to Jeff D'Ambrosio to look for a car because my son had purchased a 2008 Dodge Durango from Salesman Rich Shepps and he got a really good deal. Rich wasn't in but I met Salesman Nick because my son had purchased a 2008 Dodge Durango from Salesman Rich Shepps and he got a really good deal. Rich wasn't in but I met Salesman Nick Mandell. I was looking for a used suv but after the help I got from Nick, I was able to get a 2011 Jeep Compass at a very good deal. Nick was very pleasant and helpful. If there was something I didn't understand, he explained it to me. He very patient. When I did decide to get the Jeep, it took a little longer to get the paperwork and Nick stayed after they were closed so I was able leave with my Jeep. I would also like to thank Tricia for helping getting the paperwork done. I have had my Jeep for two months now and I love it. I would recommend to anyone that is looking for a new or used car to go to Jeff D'Ambrosio. More

The staff was most helpful. My husband has been looking for a new automobile since January, and absolutely driving us all crazy. He has been to dealerships up and down Chester County, Montogomery county an for a new automobile since January, and absolutely driving us all crazy. He has been to dealerships up and down Chester County, Montogomery county and Berks. He was most impressed with the Fiat and went to Jeff D'Ambrosio in Downingtown. Edgar was very patient and most helpful in his selection of the new Fiat. The staff was very friendly and made the experience very positive and very low-pressured. they all worked very well together. Len already had a Mitsubishi Galant from this dealership and has been coming to them for years for the care of his car. This was my first visit to this establishment, and I must say I am very impressed. Edgar took the time to show us around (mostly I think for my benefit!) and showed us where we would come in for servicing, that he would be sending us reminders, and that we would be dealing directly with him for any upkeep, problems or questions. He certainly was a blessing!! I also got to meet the owner of the establishment (he presented me with roses!) and the manager. The sweet lady that helped us with the paperwork was very professional and helpful and made the experience less stressful!! Thank you to everyone at this place for helping my husband and our family with this big decision!! More

Hello, For close to ten years I have taken my cars to Hello, For close to ten years I have taken my cars to Jeff D'Ambrosio for service. The personnel are consistently curteous, accomodating and trust Hello, For close to ten years I have taken my cars to Jeff D'Ambrosio for service. The personnel are consistently curteous, accomodating and trustworthy. They have always been helpful, informative, and personably. I now view them as trusted advisors, rather than just service representatives. In addition to the outstanding personnel, the entire service experience at Jeff D'Ambrosio is of excellent quality. I drop my car off in a bay and am immediately met by a greeter. Information gathering is effortless. Estimated time-to-completion is well determined. Service is wonderful. They take the initiative regarding status calls. The quality of work if great, and I never believe I am technically or financially taken advantage of at Jeff D'Ambrosio. Bottom line is that they care - about me as a person, and my cars. Kudos to a great service team. And special thanks to Marc, Gasper, John and Denise. More

Our overall experience at this dealership was fantastic and the customer service that was provided to us by Bob Whelin was great. He was very clear, answered all of our questions completely and to the best and the customer service that was provided to us by Bob Whelin was great. He was very clear, answered all of our questions completely and to the best of his knoledge. I would definitely recommend this dealership to all and anyone who wants or is just browsing for a vehicle. I have looked around at other dealerships and in my opinion what gives Jeff D'Ambrosio Auto Group the golden star is their friendliness and compasion in helping others really find what they are looking for. Thank you Bob Whelin and staff. More

A family friend recommended I visit Jeff D'ambrosio and I am very glad I did. It was so easy working with them from start to finish and I am so thankful they got me a great price. I also really liked how I am very glad I did. It was so easy working with them from start to finish and I am so thankful they got me a great price. I also really liked how I was not pressured to buy and I felt comfortable the whole time. What a great Dealership! More

I would like to express what a pleasure it was doing business at Jeff D'Ambrosio. Especially with Chad. He was excellent in all the above. He explained everything about the NEW INCREDIBLE FIAT 500. He n business at Jeff D'Ambrosio. Especially with Chad. He was excellent in all the above. He explained everything about the NEW INCREDIBLE FIAT 500. He not only explained EVERYTHING about the car but he also spoke to us like we were friends. Thank you Chad and everybody else that helped with us to purchase the new FIAT. What a great time it was!!!! Thank you soooo much. We love the car :) More

Tony was great. I would recommend him and Jeff D'Ambrosio to everyone. There was a huge selection of cars, trucks, and SUV's. The best part was that all the vehicles had the price and vehicle info right on t to everyone. There was a huge selection of cars, trucks, and SUV's. The best part was that all the vehicles had the price and vehicle info right on the window. There is nothing worse than looking for a vehicle on a lot and not know any info on it. Thanks Tony. Myron Williams More

Dave Baldwin was our managing "partner" in perfectly coordinating all the aspects of our new lease. Even though most car salespeople are pleasant, this group really goes out its way to assure perfectly coordinating all the aspects of our new lease. Even though most car salespeople are pleasant, this group really goes out its way to assure you that you're in the best place to buy/lease a car. You're greeted from the very first time that you walk in the show room and along the way to your appointed sales person by every other one who is not otherwise with a customer. One of our issues was the color of the vehicle, and Dave really outdid himself to meet the combination of color and economics that we wanted. More

I rated this dealership and employees according to the treatment we received. Tiffany found the Nitro in the colors that I preferred even though it was not on Jeff's lot. She contacted my husband and expl treatment we received. Tiffany found the Nitro in the colors that I preferred even though it was not on Jeff's lot. She contacted my husband and explained in detail how the process would work in order for the vehicle of my choice to be delivered to the dealership. Simple simple process, we made an appointment went in met our salesman Chris Gassert got OUR trade-in value, and the sale was completed. Everyone in the showroom was pleasant and friendly, Saturday morning 4/30 all of the females received roses. Nice Touch!!! No HIGH Pressure Sales, not even from the Sales Manager, another great selling point. Thank you. More

Mark was very patient throughout the process to locate the ideal truck for me. He "thought outside the box" to get me the options I ultimately wanted on the right vehicle so I didn't pay for ones I didn't the ideal truck for me. He "thought outside the box" to get me the options I ultimately wanted on the right vehicle so I didn't pay for ones I didn't want. Even though there was some confusion on the ultimate price quote, we quick worked it out with a good outcome. Got the truck I wanted at fair price. More