Jeff D'Ambrosio Auto Group

I am very disturbed by the lack of response and customer service after the blunder they committed. I went to them in November via the Costco Auto program. I wanted to order or locate a new Ram 2500 truck. I service after the blunder they committed. I went to them in November via the Costco Auto program. I wanted to order or locate a new Ram 2500 truck. I didn’t know the request would go to them until after the fact. I had previously ordered a new Ram 2500 in January from them. The truck came in and they sold it to someone else even though I had special ordered it with a deposit. They never called to say it came in. When i contacted them, they lied and said Chrysler lost the order. I contacted Chrysler who said this was not true. The truck had been delivered. I gave them a chance to locate another one which they said they could not find even though I found several. So, after sending the Costco request, i decided to give them another chance. I dealt with Tina Trisvan and Bill wang. When we got close to a build that I wanted, they just stopped communication. I was bewildered. I reached out to them with a polite email and Tina forwarded it to Bill saying she just got “this nasty email”. It was not nasty. i have never heard from them since. I went to a couple other dealers and ordered a truck. Not surprising, every dealer said this dealer has horrible track record for dishonesty. I couldn’t agree more. Avoid them at all cost. More

Dan Kirby and Mike Watson were great to work with as we purchased a 2020 BMW X3 from them! The entre dealership was extremely friendly and made sure we were comfortable with our purchase. Thank you very mu purchased a 2020 BMW X3 from them! The entre dealership was extremely friendly and made sure we were comfortable with our purchase. Thank you very much! More

Had the most wonderful experience buy my new 2021 Dodge Ram 1500 Longhorn. Friendly and courteous staff. Shop D'Ambrosio, You will not be disappointed. Ram 1500 Longhorn. Friendly and courteous staff. Shop D'Ambrosio, You will not be disappointed. More

Dave Baldwin is an awesome sales associate. He was very helpful and was very patient with us. The experience I had with the dealership and with Dave was nothing compared to the other dealerships. They made helpful and was very patient with us. The experience I had with the dealership and with Dave was nothing compared to the other dealerships. They made me feel comfortable, they showed that they really care for their customers especially Dave. Thank you for all your help Dave!!! More

I have been servicing an older jeep with D'Ambrosio Jeep/Dodge dealer for several years and have always been pleased. I just purchased a used (2017) Jeep Wrangler Unlimited from them with a trade in ve Jeep/Dodge dealer for several years and have always been pleased. I just purchased a used (2017) Jeep Wrangler Unlimited from them with a trade in vehicle. Everything went extremely well. We negotiated and then agreed on a very reasonable price. The vehicle needed a few prep items I requested and they were done within a day. The salesman, Reed Jacques, was especially helpful assisting me in finding just the right vehicle for my purposes. He was informative without high pressure tactics -- A real gentleman. (5 Stars). So was the finance man, Alvi, I think he was called. Drove a hard bargain but, came up with a deal fair to the agency and me. More

I would like the Thank Dave Williams he always goes above an beyond. Because of Dave I always shop at Jeff DaMbrosio auto group. The service is a1. I no live in Fl and still make the drive to By my cars Truc an beyond. Because of Dave I always shop at Jeff DaMbrosio auto group. The service is a1. I no live in Fl and still make the drive to By my cars Trucks or SUV from Jeff because of the service I get when Dave Williams is my sales Rep. Thank you Mr. Williams for your service and all the hard work you put in. See you soon for my next new Truck yours Truly Isaac P. More

Mark Ludzuk was very helpful and went above and beyond to get me my dream truck and took my trade in was easy thank you mark I will spread the word get me my dream truck and took my trade in was easy thank you mark I will spread the word More

I found them on the web and was contacted by a kind and knowledgeable staff. Dan Kirby did an amazing job following up with me throughout the process. Making sure I was comfortable with the process. Such knowledgeable staff. Dan Kirby did an amazing job following up with me throughout the process. Making sure I was comfortable with the process. Such a positive experience! More

My family and I have bought or leased A number of cars from D’Ambrosio over the years. Each time a very positive experience. We also use theIr Frazer location for service. Very convenient and we’re alw from D’Ambrosio over the years. Each time a very positive experience. We also use theIr Frazer location for service. Very convenient and we’re always Treated well by service manager Tony Diantonio. More

They played hard ball but after leaving and coming back from their competition to see if they would give me a better deal they did. Got a great car for a great price backed by 7year 100,000 mile warranty. from their competition to see if they would give me a better deal they did. Got a great car for a great price backed by 7year 100,000 mile warranty. Overall good experience. I’m waiting to see how well their service department is. More