Jeff D'Ambrosio Auto Group

Mr. Dan Kirby provided excellent customer service! I came in the dealership on Saturday and was made to feel at home with no pressure to buy. Mr. Kirby took the time to ensure I was comfortable and mad I came in the dealership on Saturday and was made to feel at home with no pressure to buy. Mr. Kirby took the time to ensure I was comfortable and made sure he found the exact car I wanted. He was patient, considerate of my needs, and most importantly very professional. As a previous Jeep owner then Lexus owner, I received the same standard of customer care I have become accustomed to at a Lexus Dealership. I've owned many cars but only purchase them at select dealerships. Trust that I will return and share my wonderful experience with my friends and family! --Loving the Jeep Limited! Robin More

Dave is the man! I can't say enough about Dave, his honesty and professionalism - he really Was wonderful to deal with and I really appreciate all that he did for me I can't say enough about Dave, his honesty and professionalism - he really Was wonderful to deal with and I really appreciate all that he did for me. I will definitely recommend him to family and friends. More

Simple , friendly , affordable. Couldn't have been more simple, fast and friendly and got to the payment i wanted. Highly recommend and wont buy a car anywhere else. Couldn't have been more simple, fast and friendly and got to the payment i wanted. Highly recommend and wont buy a car anywhere else. More

New Jeep Purchase I returned to the dealer where I bought my previous vehicle. I talked with the salesmen who I talked with prior, Bob Wahlen. Told him what I wanted, I returned to the dealer where I bought my previous vehicle. I talked with the salesmen who I talked with prior, Bob Wahlen. Told him what I wanted, and he pointed me in the direction. Told me to come get him if I had any questions. Which I like. Joe Dambrosio then came over to talk numbers. He wanted the sale but did not push it. These are the things I look for most. Someone who is there if you have questions but not pushing the sale. More

Impeccable service! Dave Baldwin treated me very well and explained numbers to me in a way I could understand. I appreciated getting lunch and the friendly staff. Dave Baldwin treated me very well and explained numbers to me in a way I could understand. I appreciated getting lunch and the friendly staff. More

Eric Gorbitz was friendly and patient and helped us to find perfect new Jeep for us. Eric Gorbitz put his time and effort into it and we really appreciate it.He e was friendly and patient and helped us to find perfect new Jeep for us. Eric Gorbitz put his time and effort into it and we really appreciate it.He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Eric Gorbitz for Jeff D'Ambrosio Auto Group. More

NO PESTY PRESSURE We were treated very courteously by all employees at the dealership. Neil Pufko is the gentleman we made the deal with. HE'S ABSOLUTELY AWESOME!!! We were treated very courteously by all employees at the dealership. Neil Pufko is the gentleman we made the deal with. HE'S ABSOLUTELY AWESOME!!! He is experienced, professional, and also has a sense of humor to make a somewhat nerve racking situation relaxing. You go Neil!!! As Arnold Schwarzenegger said, "I'LL BE BACK!" Lori O. More

You couldn't ask for better customer service! My fiance Dan and I have 1 year old twin boys and a baby girl due in 4 weeks and we needed to upgrade to a family car. Personally I had never dealt wi My fiance Dan and I have 1 year old twin boys and a baby girl due in 4 weeks and we needed to upgrade to a family car. Personally I had never dealt with a dealership and was a little nervous at first going in, but let me just say I was beyond blown away by the friendliness of the staff, how comfortable they made us feel, and how comfortable and beautiful the environment was. You always here the spokesperson in dealership commercials say something like "here you're family" and often you might think well "yeah right.." but at Jeff D'ambrosio of downingtown that statement is absolutely true. Brooks Donahue was who we worked with, we told him we wanted a safe, reliable car for our children, and within minutes he found us a beautiful 2014 dodge journey that we just absolutely fell in love with. His concern for our children's safety and well being was very comforting, he made sure all of our car seats fit in the car comfortably, he went over every little detail of the car to insure this was the perfect car for us. Brooks Donahue was extremely friendly, he was very easy to get along with, he worked fast and he worked hard to insure we were completely happy, and by the end of the whole process he felt more like a friend than a car salesman. We also worked with General Manager Paul Fielder, who also blew us away with great customer care and service. He greeted us with a hand shake, and asked us just exactly what we were looking for, how much we were looking to spend, and taking our family into consideration moved the numbers around to perfectly fit our needs. At the end Jack Campbell took care of all the signing and paper work with us, and coming from someone who has absolutely no experience with buying a car, I can say confidently Jack sat us down and explained everything we were signing and why, answered all the questions we had and explained the entire process in a way that left me with a clear understanding of how it all worked. Jeff D'ambrosio of downingtown is much, much more than your typical dealership. They care about you, they care about your family, and they really and truly make you feel at home the minute you walk in. We were beyond satisfied with our service, and we love love love our new car! This family is definitely customers for life. More

Light at the end of the tunnel During the course of my purchases, quite a few employees introduced themselves to me and inquired if there was anything they could get me. Everyone During the course of my purchases, quite a few employees introduced themselves to me and inquired if there was anything they could get me. Everyone was extremely friendly. My situation was somewhat complicated due to the fact I had recently moved and alot of my documentations were missing or had incorrect addresses. Bob Whelan took care of my change of address, registration cards and simplified the entire process!! Chris Danzi took the time to explain every signature that was required of me. I felt very comfortable and knowledgeable about my entire experience. This is my 5th vehicle purchase from Jeff D'Ambrosio. My children have indicated that they will continue the tradition of buying cars from Jeff D'Ambrosio as they feel part "of the family" and believe they are getting the best deal out there. Price is one thing, SERVICE speaks volumes. The Malone Family More

buying a car painlessly the service department is friendly, helpful, and knowledgeable. they answered all my questions honestly and handled the transaction speedily and eff the service department is friendly, helpful, and knowledgeable. they answered all my questions honestly and handled the transaction speedily and efficiently. I went to this dealership first to purchase my vehicle because I always had good experiences with the service department. and now the sales department is also outstanding. Keep up the great work guys. More