Jeff Haas Mazda

I have used this location for my car's maintenance for nearly 2 years and been fairly satisfied with the service and technicians. However when my car was towed in for a sputtering engine and smoking tailp nearly 2 years and been fairly satisfied with the service and technicians. However when my car was towed in for a sputtering engine and smoking tailpipe, their standard of service quickly changed!! While still covered by my powertrain warranty, they are refusing to make the nearly $9,000 repair on a 3yr old vehicle!! The 07 CX7 has presented me with numerous problems and been subject to numerous recalls which have resulted in failing state Inspections...... thus receiving citations. I expect so much better from Mazda! I have been a faithful customer for over 10 years. More

I was satisfied with the service at the Jeff Haas Mazda as well as the car itself, Mazda 5 which I purchased. The sales person, Cuong is very kind and gentle. Also all other employees were polite and took as well as the car itself, Mazda 5 which I purchased. The sales person, Cuong is very kind and gentle. Also all other employees were polite and took us as important customer. (it is normal but sometimes it is not normal for Asian customer.) I expect he will continously give us his support after-sales as well . More

Big Scamsters Bought a used car once we paid for the Big Scamsters Bought a used car once we paid for the car thats when they stopped caring for us. We have to wait for 2 hrs to get the registration d Big Scamsters Bought a used car once we paid for the car thats when they stopped caring for us. We have to wait for 2 hrs to get the registration done and later when we went to pick up the car after a week they din't have the car ready inspite of we calling them 2 twice before coming and we have to again wait for 2 more hours to get the car. Within 15 days the battery died down and we had to get it replaced and within 20 we had to change the transmission fluid and when we went all the way to talk to them they made us wait for 1/2 hr and acted very rude saying they did the inspection and everything was ok then and we signed that we are buying the car as is and if we are expecting to be paid for the repairs thats not going to happen period. I have met anybody who is more ruder than these guys. Avoid doing any kind of business with these people. These people want to ripoff the money and run away no proper customer service, all that they say is they have inspected the car but no proof of details or inspection records. when the Toyota dealer of the car fixed it Jeff hass says that's their marketing strategy as if these guys did some charity by selling a lemon to us More

Wonderful salesperson. Albert knows everything about the cars he is selling and points out the important details that you may not notice otherwise. He is not a pushy salesman. He comes accross as your best cars he is selling and points out the important details that you may not notice otherwise. He is not a pushy salesman. He comes accross as your best friend and just wants to help you make the best decision for you. He knew I was on a budget but that had certain needs and wants in a new car. He helped me find the perfect car at a great price and even helped me get an awesome trade in my old one. I recommend Jeff Haas Mazda and Albert to anyone looking for a new car now or in the future. I love my new car- thank you thank you thank you!!!!! More

Albert Bledsoe(Salesman) friendly,informative,no aggressive car salesman hype,polite manners,overall experience was good. Paul Clos(New Car Sales Manager) obtained fair deal on trade-in,informative, aggressive car salesman hype,polite manners,overall experience was good. Paul Clos(New Car Sales Manager) obtained fair deal on trade-in,informative,explained car purchase well,cooperative, eager to please me. T.Danyel Cares (Finance Director)not a good experience, took first finance loan thru Capital One Bank they offered 9.8% she was in the process of writing up the contract without even speaking to me about the entire finance process, very inappropriate to write up a contract without speaking at all to the buyer, whose money is it anyway, I got quite upset over this, felt like I was being railroaded into high finance rate so she could close out the deal, I told her this was not acceptable at all to me, I almost walked out of Jeff Haas Mazda over this I was so upset, she went through several credit unions and got 6.1%,however; I had one offer of 5.99% through my personal credit union which I used. Also, I received a call from PrimeWay finance officer stating she was not responding to the information requested be faxed over to her from Jeff Haas Mazda, I called Albert Bledsoe and I was upset I told him this was not acceptable at all. I will not have business dealings with Danyel again. Darlene Plunkett(Service and Delivery Coordinator) good experience,she was friendly and informative. I picked up the car on 8-4-10 and the car was dirty on the outside, seats had some kind of dried window tint spray droplets on the seats, the back passenger sheet had some type of white streak on it, very noticeable. The floor mats were not in the car, it had one floor mat in the driver side which was very dirty with actual gravel on it and was not even the actual floor mat that came with the car. The clock in the car was not set to the appropriate time. Darlene had the car washed, correct floor mats put in the car. The car was not serviced for new owner pick up. This leaves a poor impression the the new buyer/dealer experience. Once I purchased the car it appeared to me good service did not apply. Poor finance experience, car not ready for pick up. I would probably buy another car from Jeff Haas Mazda but would inform them I expect good service after the papers are signed. I feel the Mazda-3 is a good car for the price and rides,handles,drives well. I am happy with the car. Sincerely, Anastasia Palmer Katy,Tx. More

Repeat customer to this dealership. Very positive experiences both times. Will come back again without a doubt. Excellent staff working this dealership. No hassles, fair pricing, respectful treatm experiences both times. Will come back again without a doubt. Excellent staff working this dealership. No hassles, fair pricing, respectful treatment during all phases of sale. Any problems that have come up after the sale have been dealt with quickly, efficiently, and fairly. More

Thye staff was very friendly, and helped answer all of my questions. I was very stisfied with the wuality and friendliness of the service by all of the employees that I dealt with. Everyone worked with me questions. I was very stisfied with the wuality and friendliness of the service by all of the employees that I dealt with. Everyone worked with me to get the best deal they could give me. It was a great experience More

Coung was great! Friendly and very knowledgeable. He worked hard to make the deal work for me so I could get the new Mazda I wanted! He was flexible when working with me to find and test drive the car a worked hard to make the deal work for me so I could get the new Mazda I wanted! He was flexible when working with me to find and test drive the car and he is a good listener. I came in to the dealership in May and talked to Coung. When I came back in late July, he remembered me and my profession. He cares about his customers. More

This is my third Jeff Haas Mazda and I would not hesitate to buy another. All of the people are very helpful, friendly and sincere. I have recommended Jeff Haas Mazda to others and will continue to do so. to buy another. All of the people are very helpful, friendly and sincere. I have recommended Jeff Haas Mazda to others and will continue to do so. The dealership is always clean, has a good selection of cars, and is convenient. Robert Bishop More

I had a great experience working with my salesperson Larry and the Jeff Haas dealership overall. The employees were friendly and not at all pushy. The financing went quickly and smoothly, I got a great Larry and the Jeff Haas dealership overall. The employees were friendly and not at all pushy. The financing went quickly and smoothly, I got a great deal on my trade in and the new car, I highly recommend them. More