Jeff Schmitt Cadillac

David was excellent in answering all questions. He was very patient and informative. He stayed with me all day. He made sure I was comfortable. I spent the whole day there. The establishment was very or very patient and informative. He stayed with me all day. He made sure I was comfortable. I spent the whole day there. The establishment was very organized and clean. I will definately recommend Jeff Schmidt Auto to everyone I know. More

Every thing was good very happy so far . Did get home and found out we will have to put brakes on the car . Good salesmen Thanks Bryan found out we will have to put brakes on the car . Good salesmen Thanks Bryan More

Was not anticipating the additional "Pro-package fees and etching fees" that were not built in to the price, but added in to the paperwork at the end. I would tell my friends to be leary of this. fees and etching fees" that were not built in to the price, but added in to the paperwork at the end. I would tell my friends to be leary of this. After driving 2 hours one way to see the car we really didn't want to leave without it. We were serious about purchasing and had planned to pay the advertised internet price with the tax, title, and possibly some other SMALL sort of docking fee or whatever. I was taken back at the additional $1500.00 that was not disclosed. Looking back, we should have sent an email to Kalene before we made the trip about an exact out the door cost. I will be sure to do that the next time when we ever do this again. More

From the moment we walked in, we were treated with respect. Eric did a great job and we really enjoyed this car buying experience! It was quick and easy. Eric didn't pressure us and said numerous t respect. Eric did a great job and we really enjoyed this car buying experience! It was quick and easy. Eric didn't pressure us and said numerous times even though he would like our business, he wanted us to get the car that was right for us. We appreciated that after having felt pressure at other dealerships in the past. More

I WAS ABLE TO COMPLETE THE DEAL ON MY G6 IN A QUICK AN TIMELY MANNER WITH LITTLE OR NO DIFICULTLY MY SALES REP WAS VERY RESPONSIVE TO MY NEEDS AND I WILL RECCOMEND THIS DEALERSHIP TO MY FRIENDS OR USE IT TIMELY MANNER WITH LITTLE OR NO DIFICULTLY MY SALES REP WAS VERY RESPONSIVE TO MY NEEDS AND I WILL RECCOMEND THIS DEALERSHIP TO MY FRIENDS OR USE IT MYSELF AGAIN IN ANY FUTURE CAR PURCHASES ALLEN WEATHERS More

excellent customer service. great job of educating us as to features of cadillac. no high pressure. hoping we can come to an acceptable deal today!! to features of cadillac. no high pressure. hoping we can come to an acceptable deal today!! More

March 8, 2012 I drove an hour away from home to purchase the exact car that I was looking for, that I found at Jeff Schmitt Cadillac. The entire process initially went very smoothly. Blaine was nice and the the exact car that I was looking for, that I found at Jeff Schmitt Cadillac. The entire process initially went very smoothly. Blaine was nice and the finance guy was nice as well. At the end of the visit, I was told that I could not take the car that I bought home with me that day. They claimed that it had just been traded the day before and the cadillac certified mechanics and the auto body people would have to do a complete check before the car could be taken. That sounded reasonable enough to me. I was told they would try to have it ready by Monday only to be called later and told it wouldn't be ready till Wednesday.......1 week after I bought it. I was frustrated but I thought..at least they are going to be checking it really well before I get it and catch anything that might be wrong. I was finally able to pick my car up on Wednesday March 14, 2012. I drove my car for 6 days and suddenly the transmission would no longer shift out of 2nd gear. This Cadillac only had 32,000 miles on it. And I did have a 100% warranty. I was trying to stay positive and calm since the cost would be covered under my warranty, but a transmission problem at only 32,000 miles would seem like a big problem to me. So after only having the car for 6 days, it was now in the shop for this issue. So on Tuesday March 20th I took my car to a dealership (NOT Jeff Schmitt) for service. After 10 days in the shop I was told that they had to put a whole new transmission in the car. The mechanic said that the transmission fluid was totally burnt worse than he has ever seen and ALL the clutches etc..were ripped apart. There is no doubt that this COULD NOT have happened during me driving it for 6 whole days. So apparently when the "cadillac certified mechanics" at Jeff Schmitt certify a car for resale, they don't even know how to check transmission fluid. The transmission fluid would have been bad before I bought the car. So did they NOT check it OR did they check it and just not care......either way is a total joke!! Then I have emailed and called numerous times to bring this to someones attention and have received NO phone calls or returned emails. I will never return to Jeff Schmitt and I will make sure that NOBODY that I know will either..... More

Jesse did an excellent job of showing me around to all of the used cars in my price range. He also impressed me with his excellent knowledge of the vehicles. the used cars in my price range. He also impressed me with his excellent knowledge of the vehicles. More

Dan was great to work with during our visit to your dealership. He was very considerate in giving us the space needed to look; yet readily available to answer any questions we had regarding car feature dealership. He was very considerate in giving us the space needed to look; yet readily available to answer any questions we had regarding car features, pricing, etc. He was very knowledgeable with all the models and took an interest in helping us to find the best model to meet our current needs. Once we have made our final decision we will be back to the dealership to talk further with Dan. More

Dan was very helpful and informative in helping me select the used Cadillac that I wanted. Loren was the service writer when I initially purchaser my Car he went out of his way to see that the three items t the used Cadillac that I wanted. Loren was the service writer when I initially purchaser my Car he went out of his way to see that the three items that needed repair on the car was completed in a timely manner. He is not the Service Manager and I look forward to working with him in the future on any service related issue More