Jeff Schmitt Cadillac

When customers want to test drive a veichle they want to do it without a salesperson sitting in the back seat. This to me was intimidating. We felt pressured into purchasing this veichle and all the add-ons do it without a salesperson sitting in the back seat. This to me was intimidating. We felt pressured into purchasing this veichle and all the add-ons. I know salespeople need to make a living, but that really bothered us. We wanted to look at other cars, but didn't get to. High pressure salespeople were the reason Bill and I went after hours just to look around. Tim you really need to back off and let people have space and a chance to look around. Otherwise the service was good. More

Thanks for going above the normal customer experience for me on 5-18-13. I am very happy with my car and have told anyone that wants to listen about what a wonderful experience I had with no pressure. Thank me on 5-18-13. I am very happy with my car and have told anyone that wants to listen about what a wonderful experience I had with no pressure. Thank you for all the attention you showed me on Saturday. Take care. More

Timothy Sawyer bent over backwards to help us buy this used Cadillac. He even came in on his day off to finalize the deal. We are so pleased with the car. Service department fixed a little problem for used Cadillac. He even came in on his day off to finalize the deal. We are so pleased with the car. Service department fixed a little problem for us and was so courteous to us while we were waiting. Jeff Schmitt is the BEST dealership to work with. No doubt we will be back when ready to buy another vehicle. They make buying a car a painless experience. More

Our experience at Jeff Schmitt Cadillac in Beavercreek was wonderful! Malcom and Ian and the entire staff was very informative and professional. We purchased a used CTS that was in beautiful shape and w was wonderful! Malcom and Ian and the entire staff was very informative and professional. We purchased a used CTS that was in beautiful shape and we are very excited about it! We will definitely will be returning for future purchases! More

I was very pleased with the customer service at Jeff Schmitt. I was facing an unusual circumstance in purchasing a used car. I was a little reluctant, as I have been accustomed to purchasing new vehicle Schmitt. I was facing an unusual circumstance in purchasing a used car. I was a little reluctant, as I have been accustomed to purchasing new vehicles. Well, as soon as I met Rob Sanders he made the whole experience not only comfortable, but also lots of fun!I would definitely recommend this car dealership to friends whether they are in the market for a new or used car. Ron Sanders of Jeff Schmitt Cadillac is your man! He did an execellent job. More

Eric was very laid back, friendly and worked his hardest to get my car in my budget range without being pushy at all. I would highly recommend Jeff Schemitt Cadillac to anyone that is looking for a new/used to get my car in my budget range without being pushy at all. I would highly recommend Jeff Schemitt Cadillac to anyone that is looking for a new/used vehicle. More

I woke up one morning wishing to buy a car. I was previously looking at BMW's and so I decided to switch my shift to looking at Cadillac CTS's. I scoured the internet that morning and found a black c previously looking at BMW's and so I decided to switch my shift to looking at Cadillac CTS's. I scoured the internet that morning and found a black cadillac CTS at Jeff Schmitt Cadillac that fit my price range. I did a quick KBB search to see if I was getting the right deal on it. After I figured out KBB value I thought of what I wanted to pay in my head and left to make the trip to the dealership. As I got to the place I was greeted by Kris, who was extremely friendly. I was a little taken back because at the BMW dealerships I wasn't taken seriously because I was a 24 year old kid who actually could afford a nice car. Anyways, Kris took us out on the test drive and I knew I wanted the car. He was friendly and gave all the features of the car. We got back from the test drive and we went inside and talked numbers. After to ho-hum of wheeling and dealing I ended up getting the car about $2,900 off of sticker price which was good. Everything was good until I had to deal with Ian. First I gave the dealership a number of a rep. from my bank to call for financing. After talking with Ian he said everything was smooth after I gave him the number of the bank. Come to find out he didn't talk to my guy I had wanted him to. Next he tried to sell the extended warranty as if it were part of my financing with the bank. I was about to sign it until I saw the final dollar value, which was not the agreed upon price. Once I caught it his happy mood changed and he seemed angry at me. Through the whole financing process I kept finding little white lies in him. He told us a story where he was having his first born child soon, but then said he had five year old that flushed his keys down the toilet because he was trying to sell me on one of the warranty options. Good try buddy, but I am not buying. He kept butchering my receipt and it took him 5 tries to get the contract right...come on man by this time I have spent way to long in your office. Finally after he gets his paperwork together I sign the deal and drive away. Two weeks later I get a call by the "man" Ian Quinn to hear that he used the wrong form and needed me to come in to the dealership to sign the right form. Forget it man, I am not coming in your time to come sign the form you should have been using, I live 2 hours away and just put in a 15 hour day at work. I eventually drove up on the weekend and signed his papers he should have been using in the first place. Anyways Kris rocked the deal, no wonder he had some best salesman award on the desk. That cat Ian really killed it man, I dont really trust the guy. More

I moved up to a pre-owned certified 2006 Cadillac CTS after having multiple new cars in years prior...I purchased it in August 2009 and never loved a car more than that one! It was beautiful, drove, and after having multiple new cars in years prior...I purchased it in August 2009 and never loved a car more than that one! It was beautiful, drove, and rode like a dream! I was impressed by the low mileage and how nice it was for 3 years old. Steve Vangorder recently spoke at a lcval event I was assisting with and I gave him my business card and joking mentioned that I'd like to move up in the world again. He in turn gave my card to Marty Ziglar who called me within a day to introduce himself and offer his assistance. He than had Eric Lower follow up with me multiple times on my interest in trading up to a new car. Eric spent a lot of time listening to exactly what I wanted, why, and my budget concerns. He showed me a car that was exactly what I wanted and met both my practical needs and desire for a candy apple sports car. Needless to say, Eric did such a great job nailing exactly what I wanted and was so AWESOME to work with that I purchased and drove home a 2013, Candy Apple, Premium CTS4 2 door sports coupe with the chrome cockpit of a small airplane last Saturday!!! My friends are drooling and I will defintiely be sending Eric my buddies looking to buy a new or used Cadillac. More

We went to Jeff Schmitt Cadillac to trade in our cadillac we bought from them three year's ago. Our salesman was Rob Sanders. He was AWESOME!!!!!!!!!!!!! He spent time talking to us about what we wanted in t we bought from them three year's ago. Our salesman was Rob Sanders. He was AWESOME!!!!!!!!!!!!! He spent time talking to us about what we wanted in the new car purchase. He took us around and we went outside and looked at the car and test drove it. He was excellent in showing us how everything worked in the car. He took the time to help us work out a deal in what we wanted our monthly payment to be. While we waited he talked to us about his family and we did too. The dealership was very nice, and the lounge was also. He even took us back to the lounge and we had a sandwich while the loan officer was working out our deal with the bank's. How many place's would you go to buy a car and end up eating lunch. Nobody but Jeff Schmitt Cadillac. The loan officer was very friendly and was very helpful to us explaining what all the loan paperwork meant. I will definitely recommend this dealership to people we know, and send them to see Rob Sanders.. Years down the road, when we decide we want to trade in again, I will definitely be calling Rob on the phone. More

Our sales rep, Rob Sanders was outstanding! He helped us to get exactly what we wanted. Thank you.We'll be referring others to you to get exactly what we wanted. Thank you.We'll be referring others to you More