Jeff Schmitt Mazda
Beavercreek, OH
Filter Reviews by Keyword
By Type
Showing 353 reviews
Sean (salesperson) was very knowledgeable about the cx-9 and took us on a test drive that showed the different capabilities of the vehicle. Sean and manager worked with us till we got a deal we were happy and took us on a test drive that showed the different capabilities of the vehicle. Sean and manager worked with us till we got a deal we were happy with. More
I had brought my car in for a warranted service and also explained to Steve, the manager, that my center counsel power was out. I mentioned I forgot to check the fuse, and did not want him to investigate th explained to Steve, the manager, that my center counsel power was out. I mentioned I forgot to check the fuse, and did not want him to investigate the issue if the fuse replacement was costly. Steve total me the total cost to replace the fuse was 2 dollars. I agreed to allow him to investigate, as the replacement cost was very low. I received a call from another employee verifying the problem was the fuse, and I gave permission as long as it was still 2 dollars. When I picked up my car the charge was 30 dollars, and when I asked Steve why it wasn't the 2 dollars as mentioned I was total there was extra cost for labor. There was however, no complications in replacing the fuse and it needed no additional labor. I find this to be unprofessional and beneath such a renowned company. When I ask any company for the total charges, I expect all charges. I do not go to Krogers and pay unmentioned fees for my food, or anywhere else. It is also disappointing to have a manager go against his agreed price. I understand other errors can be found that increase cost, but there were none. It seems the bottom line for sales is more important for Jeff Schmitt, than honesty for repeat business. My original warranty repair was also not solved, but I do not want to return as I am afraid I may be charged with dishonest random fees. More
Reggie Jackson is very professional, knowledgeable and pleasant to deal with. He is a definite asset to the Jeff Schmitt team and in my opinion ready for increased responsibilities. This is the third car pleasant to deal with. He is a definite asset to the Jeff Schmitt team and in my opinion ready for increased responsibilities. This is the third car my family has purchased with Reggie's assistance and we've always gotten a fair deal on reliable transportation. He also makes himself available for service after the sale which is one characteristic of an excellent salesman…so that is “why” I rated him so highly! Keep up the good work, -Steve Cox (satisfied customer) More
Came in to Jeff Schmitt and met Dave Temple as my salesman. He helped me find the car I wanted and was very patient with me as I took my time to decide on exactly what I wanted. Definitly recommend t salesman. He helped me find the car I wanted and was very patient with me as I took my time to decide on exactly what I wanted. Definitly recommend this dealership and plan on making my future purchases here also. Thanks Dave More
A big thanks to Jennifer and the rest of Jeff Schmitt they really knew their information an helped with my new car experience wouldn't have went anywhere else they really knew their information an helped with my new car experience wouldn't have went anywhere else More
My husband and I had the opportunity to work wtih Sean Davis and Karma Ross. We really appreciated how professional they were. They were able to answer questions but more importantly they listened to wh Davis and Karma Ross. We really appreciated how professional they were. They were able to answer questions but more importantly they listened to what we wanted. We didn't feel pushed or pressured.It was a great experience and I would be happy to recommend your dealership to others. More
He got me in quick and out with a good car at a better than expected price and it was very appreciated..I will return to Jeff Schmitt Mazda the next time I need a car than expected price and it was very appreciated..I will return to Jeff Schmitt Mazda the next time I need a car More
I came here to text drive a Mazda 3. Sean Davis was my sales consultant and did a wonderful job of explaining what the car had to offer. If I decide to purchase one, I will be purchasing from this dealers sales consultant and did a wonderful job of explaining what the car had to offer. If I decide to purchase one, I will be purchasing from this dealership and Sean. More
I came in looking for a fuel efficent car. Sean showed me the Mazda 3. He was very knowledgeable in the product. He answered any objections I may had, and even showed me how the Mazda 3 excels over the other the Mazda 3. He was very knowledgeable in the product. He answered any objections I may had, and even showed me how the Mazda 3 excels over the other cars out there. Overall, I was really impressed about the whole experience . More


